7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
400 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace rotors (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #2

Sep 302019

Cherokee Limited 2.0L

  • Automatic transmission
  • 111 miles

I drove my new Jeep Cherokee (111 miles on it) off the Dealer's lot last Monday, and immediately noticed the brakes did not feel "normal."

I called and emailed the Salesman that night regarding the Service Department (did they have a loaner, etc.). Never received a reply.

I "chatted" with someone on the Dealer's website on Monday and again, no reply.

I finally called Service and set an appointment for yesterday - turns out they had to replace ALL 4 rotors. When asked what the root cause could be, the Service adviser first indicated "Lot Rot," and when I questioned him the reply was "or, it could have been a batch of bad rotors.

Really? I don't find either cause to be tolerable on a brand new vehicle.

- Andy L., Ballston Lake, US

problem #1

Dec 302018

Cherokee Limited 2.0L

  • Automatic transmission
  • 600 miles

Sorry to you people who are having the prolonged stopping and loud ringing when phone calls come in. Also navigation display stops working and you must restart your car for it to work. I also get a strong jerk or kick when coming to a stop. I've been to 5 dealers and problems can't be duplicated, so it can't be fixed. This means (no fix). Looks like we live with the problems.

- Robert F., HIALEAH, FL, US