10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Nov 182022

Cherokee

  • miles
While breaking in heavy freeway traffic the right rear tire began to wobble heavily causing loss of control and nearly causing an accident. Took the vehicle to a dealership repair facility and they took a photograph and advised me of the -€œextremely hazardous-€ nature of their findings. A bracket support bolt was missing and the second bolt had never been connected to the bracket. Since the vehicle is under factory warranty the dealership contacted the factory representative and told me that the have denied the claim because this couldn-€™t have happened on its own, inferring that I or someone else modified it. This decision was made despite the picture (which the dealership provided them) clearly showing the undercoating (installed 2-3 days after my purchase 05/15/2021) on the factory installed bolt had not been disturbed. I have reviewed this situation with 3 mechanics and one manufacturing engineer and all have agreed that this is a very dangerous factory flaw/oversight. The manufacturer (representative) trying to deflect blame and not being forthcoming with the severity of this situation makes it of greater concern. I hope this condition has not been repeated on other vehicles because it-€™s been 5 days and I-€™m still rattled by it.

- Snoqualmie , WA, USA

problem #1

Nov 172021

Cherokee

  • miles
I was driving and felt the wheel jerk and heard a crack noise under the front end of my car immediately after my vehichle was pulled abruptly to left causing me to hit a curb. WHen I got out and inspected the vehichle it looked as if the tire had been tilted inwards towards the car. I had the car towed to my local mechanic they told me that this is part of a recall and I needed to go through the dealership. The dealer is saying my car is not covered under that specific recall which is the exact problem that I had.

- Stoneham, MA, USA