4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased my 2006 Jeep Commander in Oct. 2005 from mccune Chrysler Jeep in national city, ca. Initially, I started noticing my brakes shimmying as I came to a stop. I reported to my dealership a few times but no good came out of it. Then, last Thursday, Sept. 13, I noticed my dashboard lights (electrical system, brakes and transmission lights) flashing on and off as I accelerated from a stop and headed uphill. It felt as though the Jeep wanted to stop and go at the same time. I reported it to my dealership and brought in the vehicle the next week. The dealership quoted me $190 to analyze it (since my Jeep was about 8,000 miles beyond the warranty period). Then, they told me that it would cost me over $400 to repair the vehicle even though they did not know what was wrong with it. I began to research the internet about recalls on this make and model and found that Chrysler had issued a recall on Friday, Sept. 14, 2007. I printed the article and brought it to my service rep at mccune. The rep insisted that it was not my problem and that his dealership had not heard of a recall on my make and model. So, I called Chrysler's customer service department in oak ridge, tn. The representatives there insisted that there was no recall. Frustrated, I accepted the dealerships offer to repair my vehicle. They quoted me a $100 deductible to place the vehicle under warranty. As I drove off, the same thing happened all over again. I called the service advisor and explained what had happened. He insisted that he test drove the vehicle and the lights never came on. I didn't believe him. I feel that he mislead me and that his dealership never repaired my vehicle. I will bring my vehicle back to mccune Monday morning (9/24/07) and I will see what will happen. I paid for a rental vehicle last week (over $100 and the dealership never offered to cover my expenses. I am so frustrated.
- Chula Vista, CA, USA
- Fayetteville, NC, USA