The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection they found that the intake manifold had melted and come apart thus it needed to be replaced at a cost of $485 which was fine considering the car overall had not given me many major problems so I proceeded to have the work done. A couple of weeks ago the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time) so I brought the car back to the same dealership and upon inspection they found that once again the intake manifold had melted and come apart thus it needed to be replaced at a cost this time of $685, mind you the car now has 96,057 miles.

My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad, that may very well be the case but if you look at the invoices the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.

I wrote a letter to Chrysler and was told to contact their Customer Assistance Center, upon calling I was told that there was nothing they could do. I asked to speak to a manager and "Daniel" told me that this was not possible as he had the final say on my claim. What a joke, crappy customer service for a crappy product. I will be getting rid of my Jeep in the coming weeks and I will NEVER buy another Jeep again.

The problem began initially in 4/2010 when the vehicle had 53,165 miles on it and the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time. As soon as all the indicators would light the car would handle poorly, not shift properly, and at times simply stall out on the highway. I brought the car to my local Jeep dealership and upon inspection they found that the intake manifold had melted and come apart thus it needed to be replaced at a cost of $485 which was fine considering the car overall had not given me many major problems so I proceeded to have the work done. A couple of weeks ago the same problems began happening again (the engine would idle roughly, the ESP/BAS indicator would come on, the check engine light would come on, and the traction assist indicator would all come on at the same time) so I brought the car back to the same dealership and upon inspection they found that once again the intake manifold had melted and come apart thus it needed to be replaced at a cost this time of $685, mind you the car now has 96,057 miles.

My main concern is that the intake manifold lasted only 42,901 miles and had to be replaced once again. I voiced my concerns to my service advisor and he stated that the first time the upper manifold had gone bad and that this time the lower manifold had gone bad, that may very well be the case but if you look at the invoices the part numbers are exactly the same (53032774AA). I understand that the dealership can only do so much so I am now appealing to you as it seems that the intake manifold for my 2006 Jeep Commander has a factory defect as it literally melts and begins to come apart especially with the extremely hot weather in South Florida every 40,000 miles or so.

I wrote a letter to Chrysler and was told to contact their Customer Assistance Center, upon calling I was told that there was nothing they could do. I asked to speak to a manager and "Daniel" told me that this was not possible as he had the final say on my claim. What a joke, crappy customer service for a crappy product. I will be getting rid of my Jeep in the coming weeks and I will NEVER buy another Jeep again.