2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles

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problem #1

Jul 152018

Compass

  • 80,000 miles
The contact owns a 2014 Jeep Compass. The contact stated while driving 60 MPH, the warning message "Automatic Transmission overheating " appeared on the instrument panel and the vehicle began to stall. The contact was able to veer to the side of the road and turned off the vehicle for a short period. The contact stated as she restarted the vehicle, she was able to drive to her destination. The vehicle was taken to the dealer who diagnosed that the automatic transmission system was overheating, and the thermostat needed to be replaced. The contact stated the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that they could not provide further assistance and advised the contact to turn off the vehicle whenever the failure reoccurred so the vehicle could cool off. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.

- Portsmouth, VA, USA

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