4.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,733 miles

About These NHTSA Complaints:

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problem #15

Aug 012023

Compass

  • miles
Car is showing symptoms of crankshaft failure. Car is shaking when accelerating, low gas performance, and accelerating is sometimes unresponsive. Other 2016 Jeeps of the same year, make and model have been given a recall for the same problem but this vehicle has not been included in the recall even though it has the same problems.

- Brookfield, IL, USA

problem #14

Aug 152022

Compass

  • miles
Have replaced Cam Shaft AND Crankshaft Positioning sensors to no avail. Check engine light will come and go, sometimes with the traction control lights as well if the brake is engaged for any length of time. After these lights come on, the jeep loses the ability to accelerate, leaving the car in limp mode. Light goes off after each sensor is replaced, will drive fine for a day or so, and then will leave you stuck. All attempts to diagnose, end in codes that have already been fixed

- Henderson, TX, USA

problem #13

Apr 022022

Compass

  • miles
tHE CAR HAS STALLED AND SHUT OFF SEVERAL TIMES WHILE DRIVING ALMOST CAUSING AN ACCIDENT, WHILE DRIVING THE CAR JUST SLOWS DOWN AND WILL NOT ACCELERATE AND HAS LEFT ME STRANDED SEVERAL TIMES

- York, PW, USA

problem #12

Apr 032022

Compass

  • miles
The Jeep will stall/stop running at various points while in motion, when stopping, when starting. There is no rhyme or reason as when this might occur. I can have the ac running or not, the heater running or not. There is no mechanical process that shows me this will happen. It is completely random. I understand there was a replaced part as part of the Chrysler S89 recall in April of 2017, which is out of warranty according to Chrysler. The problem is still persisting and is a safety issue for me considering it stalls randomly and while in motion. I purchased this vehicle from carmax in June 2021 with no notice of the former recall and issue.

- Phoenix, AZ, USA

problem #11

Jun 172021

Compass

  • miles
My car is intermittently stalling on idle....

- Grand Rapids, MN, USA

problem #10

Apr 082021

Compass

  • 70,000 miles
My 2016 Jeep Compass keeps stalling over the past six months (70,000M). It will not accelerate at times and just stalls sometime in the town and some times on the intersate. I have had it at the dealer twice and they replaced another known issue with the throttle body (had that replaced on my daughters 2017 Jeep Compass) but it still didn't help this Jeep. Replaced the throttle body twice and the dealers only suggestion was to sell it. (check engine light only came on once- and no other alarms but in a 6 hour drive it happened 15-20 times. Fearful to pass a car for fear it might stall again...

- Albuquerque, NM, USA

problem #9

Feb 022021

Compass

  • 35,305 miles
When vehicle is idling at a stop, park, gear select in reverse or drive then intermediately stalls

- Plumerville, AR, USA

problem #8

Oct 302016

Compass

  • 71,110 miles
My 2016 Jeep Compass began stalling while idling at stop lights as well as stalling while driving last week. I've googled and I see that several Jeep owners are having this issue as well. I've not found a recall for my specific VIN, however, there was one issued for Dodge and Jeep manufactured from may, 8, 2016 - July 12, 2016. Crankshaft and camshaft sensor wire harness not manufactured correctly, this is mainly for 2.0 L and 2.4 L engines. Recall # S89/NHTSA hov-907. This is outrageuous! auto shops can't seem to diagnose this issue properly, but somehow the NHTSA did! my car is in the shop as I write this, I"ve missed two days of work and I am very upset that this vehicle has been sold, and so-called inspected prior to being sold. This recall was issued back in January of 2017, the statement was dated February 2017. I bought my Jeep in January of 2018, I am the second owner, and now, I F eel as though Chrysler is covering this up by not issuing a total recall on all vins this should have been sent out to all dealers, especially pre-owned dealers.

- Johnston, IA, USA

problem #7

Sep 152017

Compass

  • miles
Since I bought the vehicle I've had issues with it missing, or miss firing while driving. Ive always heard there were recalls for my vehicle, but have not had success in getting it fixed unless I fix something that should have been fixed before I bought it, and it's only gotten worse. To be specific, when I press down on the gas lightly it jumps, sometimes pretty hard, it feels like the gas isn't firing when I press on the accelerator, if I press harder it works better though. It happens on highways or city streets, mostly under 60 mph, but always in motion, but it can shake everyone in the vehicle when it misses and it worries me that it can be affecting the engine in the long run. But I noticed it after I bought the vehicle from carite very soon after I bought it.

- Madison, FL, USA

problem #6

Mar 012020

Compass

  • 80,000 miles
Car throwing catalytic converter code. Was in shop 3 times this year with engine issues. Stalling out on me in the middle of nowhere. Misfiring on multiple cylinders. Driving up hills overheats losses power only goes 40 mpr up hills. Cuts out randomly.

- Santa Margarita, CA, USA

problem #5

Apr 042020

Compass 4-cyl

  • miles
Car loses power at times on the interstate and pulling into traffic. Feels like it's shuddering/missing gear when accelerating. Etc indicator light comes on when it gets very bad.

- Marietta, GA, USA

problem #4

Aug 152019

Compass 4-cyl

  • 50,000 miles
Stalled and end board..

- Manor, TX, USA

problem #3

Nov 142017

Compass

  • miles
I believe my vehicle fits recall of the canam or power train sensor that needs to be fixed. My engine keeps coming on. The car bucks but not all the time. Feels like something going on with trainmisiion and at 87,000 that impossible. Please look into this matter. Yes believe recall fits my car

- Hopewell Junction, NY, USA

problem #2

Jul 142019

Compass

  • 55,213 miles
About 3 weeks ago my car started stalling out on me out of nowhere, I took it to a mechanic so they could try to diagnose the problem, they thought it was the battery so I bought a new one( $183). 2 days later the car started stalling out on me again while driving on the freeway a cop had to push my car out of the way because I was blocking traffic and in an unsafe location, I had to get it towed ($80) & took it to a different mechanic to diagnose the problem ($198) they said my car had a safety recall due to the crankshaft/camshaft sensor they recommended that I should take it to the dealership because that is the manufacturers fault and Chrysler will fix it for free. When I went to the dealership they said my car does not qualify and that I would have to rediagnose my car for $200 and pay $540 for them to fix this issue which I am not at fault for. I asked if I would be able to get a rental through them they said I would have to pay out of pocket for it. I started a case with Chrysler on 07/29 and am still waiting on the specialist to review this. I am frustrated. Every day that goes by is another day that I have to figure out how to get to work whether it be asking for a ride or paying for a rental out of pocket. I would understand if I got in a wreck and the sensor messed up I would pay for it myself no questions asked. All I'm asking is for Chrysler to honor the safety recall and fix this issue. If you were in the same position I'm sure you would be stressed out as well. The car is not safe and has left me stranded while I was driving, now 4 times. My car is 2016 there is no reason this should be happening!!!! also, I have kept all receipt and would like to be reimbursed for the headache & unnecessary charges that this has caused me.

- Missouri City, TX, USA

problem #1

Feb 152018

Compass

  • 9,370 miles
Since beginning of 2018 my Jeep has stalled while the car was in motion and I was driving. I brought it to dealer on 2/15/18. Dealer says it could be from low oil. When he checked the oil the oil level was good and clean. He recommended to change the oil anyway. Which I did. Again Jeep stalled 2 times while in motion and I was driving. On the dashboard the word ESC appears and after I restart the engine it disappears. I have not seen a pattern wether it be my speed, turning or stopping at a light. Went back to dealership on 4/9/2018. Service manager checked car by plugging it in for diagnostic test. Only stored codes appeared. No code to show problem. I was told I have to wait about month for a loaner in order to leave the car at the dealership for further review. Driving this Jeep is very concerning to me. I never know when and at what speed and if it will turn over.

- Rockville Centre, NY, USA