The contact owns a 2017 Jeep Compass. While driving between 20-25 mph, the emergency brake erroneously self activated abruptly and stopped the vehicle. In addition, the electrical system malfunctioned and caused the instrument gauges to stop operating and the interior lighting remained illuminated. The vehicle was taken to putnam Jeep/Chrysler in burlingame, ca who indicated that the failures were due to a computer software update issue. The computer software was updated, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 400.

- San Mateo, CA, USA

Jeep is brand new, has 1700 miles on it. Without warning, heat turns on full speed out the vents, can not turn off, turn signals do not work, rear camera and park assist disabled, 4 wheel drive inoperable, instrument cluster inoperable, radio inoperable. Out door temperature reads 3 dashes. Hazard lights inoperable. Odometer flashing. Problem will go away for 30 seconds, than comes right back. Check engine light on, blower fan and blend door codes. This happens while vehicle is in motion. Regardless of when and where. Odor of burning electrical/wires came out of vents.

- Rockaway, NJ, USA

Had car 3 weeks 214 miles, when starting vehicle -check engine light came on. Dealer states computer control module malfunction, now 31 days later no fix Chrysler has determined car to be declared a lemon. Dealer states can be 4 weeks before replacement vehicle. Dealer has treated us well, been in a loaner for the 31 days will have loaner until new vehicle obtained.

- Albertson, NY, USA