5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,820 miles

About These NHTSA Complaints:

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problem #5

Apr 142020

Compass 4-cyl

  • 60,200 miles
My Jeep dashboard lights come on car starts to stall not picking up speed then after a 30-40 seconds it pick back up with engine and lighting vault light wont go off. I first time it occurred I was in motion on city streets doing speed limit of 50 mph an I instantly had to pull over when it was clear cut it off then started it back up cause I could not miss work.

- Warren, MI, USA

problem #4

Jun 162019

Compass

  • 28,000 miles
Vehicle has been in the shop four times. All have been control module related. We lose all exterior lights. Vehicle will randomly shut off while in drive. Now we are having an issue with the vehicle not accelerating and is idling rough. All of these happened while the vehicle was in motion. This has been over a span of the past year.

- Trenton, OH, USA

problem #3

Mar 192018

Compass

  • 8,800 miles
Safety hazard poor visibilty headlights- halogen bulbs H11ll. Poor visiablilty low lumens terrible road light distance. Dealer checked stated lights were fine.

- Nanuet, NY, USA

problem #2

Oct 232017

Compass

  • 400 miles
Purchased first defective vehicle on 9-29-17, received replacement on 10-7-17, discovered the dash lights would not dim at night. The dealership has been holding the car waiting for a solution from Chrysler ever since. They were scheduled to replace the defective module on 11-22-17 but issued the recall on 11-21-17. I still have not been given a repair date on a new vehicle that I have owned for 2 months and had at home but for 12 days.

- Goochland, VA, USA

problem #1

Jul 272017

Compass

  • 1,700 miles
Jeep is brand new, has 1700 miles on it. Without warning, heat turns on full speed out the vents, can not turn off, turn signals do not work, rear camera and park assist disabled, 4 wheel drive inoperable, instrument cluster inoperable, radio inoperable. Out door temperature reads 3 dashes. Hazard lights inoperable. Odometer flashing. Problem will go away for 30 seconds, than comes right back. Check engine light on, blower fan and blend door codes. This happens while vehicle is in motion. Regardless of when and where. Odor of burning electrical/wires came out of vents.

- Rockaway, NJ, USA