10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,199 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Multiple times I would try to start the vehicle and the battery would be dead. After jumping the car off it would operate without a problem. I took the car to a repair shop and had it checked but no problems were found. On 02/01/2021 the car again would not start. I had a mechanic jump the car off and I let it idle to build up the battery. After a few minutes there was a noise and then smoke started coming out from under the hood. Then fire!
- Bedford, TX, USA
I believed I had locked my doors on 2 occasions using my electronic key fob. The car beeped and lights flashed indicating that the doors were locked. Twice after thinking doors were locked I was robbed of approximately $55 hidden in my glove box and center console. After 2nd time, upon investigation of the locking procedure I was able to determine that all doors except driver's would lock but not driver's even though upon walking away the indicators showed that all doors had locked. Even when in car hitting the lock button on inside of door locked all doors but driver's. I had to use key on outside to finally lock door and manually move button on inside of door to get it to lock. I believe this to be a safety issue because believing vehicle is locked when in fact it is not allows for assault or car jacking of me while stopped. It has already cost me money and time and it makes the door unsafe if ever hit on the side where that door is located because of less strength in the door. Car under warranty but upon fixing it dealer states that window motor for that door also needs attention but no parts available at this time. I will be leaving on a 500 mi. Trip tomorrow without the ability to lower my window another possible safety issue.
- Tully, NY, USA
The contact owns a 2018 Jeep Compass. While driving approximately 35 mph, a loud noise suddenly occurred. The contact later discovered that the sun roof had exploded. There were no injuries. The cause of the failure was not determined. The local dealer (tunkhannock automart, 509 joseph hunter hwy, tunkannock, pa) and the manufacturer were notified of the failure. The failure mileage was 6,000.
- Forest City, PA, USA
While driving down the road, I have had the radio shut off multiple times, the stop/start feature keeps throwing errors, my temp gauges have went haywire, and the blower motor has shorted out and coolent has leaked out causing the motor to over heat. I have had to replace a tire with less that 10,000 miles on the vehicle. It has been back to the dealership 7 times for a total of 26 days, 1 time being towed. Also have had 4 trim pieces replaced. One piece is still on back order from 6 months ago. One piece is fine and the other 2 have already popped off. I have had this vehicle for only 11 months. The first issue started when the vehicle had 1404 miles on it and has had serious issues with in the last 5 months. Vehicle currently has 11,400 miles on it.
- Greeneville, TN, USA
Several days ago while on the expressway, my Jeep Compass would not brake at all. We were forced to pull off on the median left side until it stopped.. two days ago, October 10th, when pulling into a parking lot, with brake depressed, the car lurched forward and hit a sign just missing a tree. The passenger front right side, door, back door, and rearview mirror were damaged. This was the second incident. Very scary and luckily no one was hurt.
- Royal Oak, MI, USA
- Portland , ME, USA