10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
15,026 miles

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« Read the previous 20 complaints

problem #106

Oct 122022

Compass

  • miles
Vehicle shut off/stalled while driving and check engine light came on. Lost control of steering, start/stop function etc. Warning lights came on for transmission and to service 4 wheel drive as well as tart top function failure. Could start car back up right away. Car is 2018 and less than 46k miles.

- Truckee, CA, USA

problem #105

Sep 222022

Compass

  • miles
The car is unable to be driven. Sudden shifting and broken down ABS system

- Sarasota , FL, USA

problem #104

Sep 192022

Compass

  • miles
Outragious oil consumption, car shuts down or slows down significantly while driving, check engine light came on and now reads code P1dd2, ive only had this vehicle for 1.5 yrs. And ive had to change oil about 8 times and carry extra oil with me in case it acts up or needs it. Now car wont go over 30 mph and spits and sputters. I just got an oil change done! literally 2 days ago. Plus I just had to replace sway bar links and both front tires due to accessive wear. This vehicle doesnt even have 35,000 miles on it. There should be no reason to replace those things so soon. Please help!

- Homer, NY, USA

problem #103

Jul 272022

Compass

  • miles
I was driving my 2018 Jeep Compass in February 2022 and had received no warning of critically low oil pressure, then my car shut itself off in an intersection and the parking brake automatically engaged, then the critically low oil warning came on. I got an oil change and they said it wasn't leaking oil. In mid-July the same issue occurred again, my car shut itself off while I was driving and engaged the parking break and I got a critically low oil warning. Had it towed to a shop and they told me I was down 4 quarts of oil even though I should not have needed another oil change for another 3,000 miles. Carfax states campain number W20, which addresses this issue but it does not appear to have ever been addressed. Had I been driving on the highway and my car turned off and engaged the parking brake automatically I could have been severely injured or killed, and put other drivers at risk. When my vehicle did shut off it was right in the middle of an intersection, which of course is also extremely dangerous as I could have been hit. The potential extensive damage to my engine from not having enough oil in my engine is also a factor I would like to mention. I am having the vehicle looked at today 7/27/22 at North Olmsted Chrystler Jeep Dodge Ram to hopefully address the issue.

- Lakewood, OH, USA

problem #102

Jul 152022

Compass

  • miles
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11.4. ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.

- Mountain Ranch, CA, USA

problem #101

Apr 082022

Compass

  • miles
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn-€™t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it-€™s dangerous, and should not be driven.

- Cardale, PA, USA

problem #100

Feb 262022

Compass

  • miles
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.

- Leawood, KS, USA

problem #99

Feb 062022

Compass

  • miles
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.

- Clarksburg, WV, USA

problem #98

Jan 222022

Compass

  • miles
While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn-€™t go over 30-35mph. Going on 2 days now! The code we-€™ve gotten is -€œP1DD2-€, but no one seems to know what it means. Taking it in Monday morning. Very frustrating and not safe at all!! I-€™ve read several issues of the same incident(s).

- Hermitage, TN, USA

problem #97

Oct 212021

Compass

  • miles
While driving the engine will shut off completely, I-€™m unable to press the gas pedal to accelerate the vehicle and have to coast my vehicle to a place in order to shut off the vehicle and start it in order to continue driving.

- York, SC, USA

problem #96

Oct 192021

Compass

  • miles
While driving down the road going 55mph, my car suddenly stalled with the "Service Transmission" and "Service Engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for several minutes. Once cranked again, the service transmission light went off and it would shift into gear without any grinding noise but the Service engine light stayed on. This is the SAME ISSUE REPORTED AND RECALLED with the PCM Voltage Regulator Chip. It has done this FIVE TIMES while driving down the road, and countless others while idling in park. This is a safety hazard. Though the VIN dictates it is not part of the recall, my car clearly is.

- Fairfax, SC, USA

problem #95

Mar 112019

Compass

  • miles
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.

- Rosedale, NY, USA

problem #94

Sep 242021

Compass

  • miles
I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to sh*t down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from Chrysler that my Vin should be included in the U87 recall I have the same engine and problems. The dealership (Victory Chrysler Dodge Jeep Ram) refused to actually fox the issue. Then told me because I did not buy the Mopar brand batteries that why my vehicle nearly killed my family, AGAIN.

- Kansas City, MO, USA

problem #93

Apr 262021

Compass

  • miles
My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad PCM according to U87 recall that my VIN isn't included in. I have been lied to by your staff every single time I have called, I am hopeful to get the class action lawsuit that so many states have going on in Missouri as well. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe.

- Kansas City, MO, USA

problem #92

Aug 112021

Compass

  • miles
In April my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to Chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.

- Kansas City, MO, USA

problem #91

May 012021

Compass

  • 49,239 miles
The contact owns a 2018 Jeep Compass. The contact stated that while coming to a complete stop, the vehicle would stall. The contact had to restart the vehicle in order to drive again. The failure would occur 3 times every week. The vehicle was taken to the dealer and the dealer test drove the vehicle for 16 miles, however, the dealer could not replicate the failure. The vehicle was then taken to another dealer Cerritos Dodge Chrysler Jeep RAM (18803 Studebaker Rd, Cerritos, CA 90703) but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer Cerritos Dodge Chrysler Jeep RAM. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The manufacturer also opened a case but denied buying back the vehicle. The failure mileage was 49,239.

- Carson, CA, USA

problem #90

May 102021

Compass

  • 46,000 miles
Coolant temperature shoots up (hot) for 5 -30 seconds then engine stalls. Can't restart or stalls in the middle of driving. Has happened stationery, in motion, turning, freeway and city streets. Also can has happened all 4 seasons: Fall, , spring, summer and winter. Has been happening for 2 years and no dealership can find out what's wrong.

- Draper, UT, USA

problem #89

Apr 162021

Compass

  • 36,500 miles
I have a 2018 Jeep Compass latitude and on numerous occasions have had the car stall at red lights when shutting off from braking, when releasing my foot from the brake the car failed to accelerate with other vehicles behind me. In these instances I have had to put my car in park and then power it off and restart it as the quickest fix. This has also happened to me in drive thrus while stopping to pay and at stop signs, all doing the same thing after braking and the automatic start/stop engaging. The other issue I have had has occured while driving down the road/highway. This has happened to me three times now. In one instance I was going 30 mph and my car just stopped accelerating and the power stirring no longer would work, the screen displayed a message saying to put my vehicle in park and that my vehicle needed to be started before it could be shifted and the D shown on my dash was blinking. When the car started to slow I tried to pull over, but my power stirring wouldn't work and I was froced to stay in the middle of the road. Another time I was truning a corner at a red light and in the process of the turn going around 15 mph my car dash showed the same message and performed the same way with no power stirring. The third time I was going 55 mph down a highway and the car did the same thing. In each of these instances I put my car in park, pressed the break and the start button and the car did not start, on the second time it did not start as well and sounded as if my car was not going to start at all and stalled like the battery was dead, which it clearly was not. Eventually the car starts and I could then shift to drive and proceed as normal. This is not okay though, and extremely dangerous. My car is not very old and does not have a lot of miles on it at the times these occured I was at 31,000- 36,000 miles.

- Amboy, IL, USA

problem #88

Apr 112021

Compass

  • 28,544 miles
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.

- Broken Arrow, OK, USA

problem #87

Apr 122021

Compass

  • 46,250 miles
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.

- Theodore, AL, USA

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