6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,651 miles

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problem #25

Jan 172024

Compass

  • miles
This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperature in the transmission, oil or coolant. The car did stall in the middle of the road, causing risk for myself and the child I had in the car. As this is a common problem with the Jeep Compass, how is this major issue not a recall" Why is Jeep/ Chrysler waiting and endangering many of their consumers lives, and not fixing this issue??" The vehicle is available for inspection, with towing being invovled as I am terrified to drive this vehicle.

- Azusa, CA, USA

problem #24

Jan 102024

Compass

  • 22,000 miles
The contact owns a 2019 Jeep Compass. The contact stated that while driving at 40 MPH, a message displayed reading ''Vehicle will shutdown. Please pull over." The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the auxiliary battery. The vehicle was repaired, but the failure reoccurred. The contact stated that again, while driving at 40 MPH, the vehicle lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

- Baltimore, MD, USA

problem #23

Dec 152019

Compass

  • 60,000 miles
The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

- Jersey City, NJ, USA

problem #22

Sep 212023

Compass

  • miles
The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

- Palisade, NE, USA

problem #21

Aug 232023

Compass

  • miles
Randomly -??High Coolant Temp-?? or -??Coolant Temp too high-?? appears after not driving car for 12+ hours and car won-??t start. Check engine light flashes. The Low power light comes on also. Sometimes I can turn ignition button off and right back on and it-??ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.

- Goodyear, AZ, USA

problem #20

Aug 082023

Compass

  • miles
The life cycle of a CV axle usually lasts the life of a vehicle or between 70,000 and 140,000 miles. At 50,000 miles, mine already needs to be replaced. There was a recall on 2017 Jeep Compass for the driver side CV axle. It-??s possible the same issue exists.

- Little Rock, AR, USA

problem #19

Oct 292022

Compass

  • miles
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.

- Garland, TX, USA

problem #18

Mar 012022

Compass

  • miles
Power train experiencing a loss of power or stalling while driving. vehicle has completely shut down while on the highway. Obviously, this is a major safety issue. Another issue harsh shifting, jerking, and hesitation when the vehicle is in gear. The vehicle has completely failed to shift into gear, leaving me stranded at times

- Phoenix , AZ, USA

problem #17

Jul 102020

Compass

  • miles
My 2019 Jeep Compass started shutting off during driving. The car would shut off at stop lights or stop signs when the AC was turned to the maximum level. You have to put the car in park and restart the car. There would be no indication and it would only do this when the auto stop/start was on. The stop/start symbol is a green A. When it is malfunctioning the symbol turns orange and only goes off if you restart the car. I took my Compass to the local dealer several times to fix the issue. They have never heard of this happening and when they attempted to fix the issue the same thing happens again. My safety was/is at risk when the Compass can shut off during traffic at any moment leading to traffic accidents with my family in the car. I took the Compass to get this issue fixed several times in 2020, 2021 and recently in 2022 due to the fact that I was pregnant and was concerned for the safety of my baby and myself.

- Tallahassee, FL, USA

problem #16

Feb 262023

Compass

  • miles
While driving in 33 degree weather my Jeep Compass randomly shuts off flashing a high coolant temp on the dash. This has happened twice while operating on the roadway, one of which was in the middle of navigating a 4 way traffic light. My significant other is a licensed mechanic therefore all maintenance is always up to date. This vehicle isn-€™t low on antifreeze and is a significant safety threat to myself and my two children 3 and under.

- Rossiter, PA, USA

problem #15

Nov 232022

Compass

  • 95,000 miles
The contact owns a 2019 Jeep Compass. The contact stated while at a stop light, the vehicle lost motive power and stalled. The contact stated that the daytime running lights running low message was displayed. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to an independent mechanic, and the mechanic stated that the failure was a known issue; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 95,000. The VIN was not available.

- South Dennis, MA, USA

problem #14

Dec 282022

Compass

  • miles
Noticed oil on ground and took car in for check and mechanic said there might be a defect with transmission case as it is leaking atf. Also left transmission axle inner boot is leaking.

- Chula Vista, CA, USA

problem #13

Dec 082022

Compass

  • miles
While driving with the automatic start / stop on, the engine shuts down and dashboard light issues a coolant warning light. After a few seconds the engine goes back on. This happens periodically and is not a safe situation.

- Belleville, NJ, USA

problem #12

Apr 302022

Compass

  • miles
My 2019 Jeep Compass Trail Hawk shuts down either while driving or stopped. The message that appears is "Coolant Temperature Too High". It is a sever safety issue as it happens while idling at traffic lights. As soon as I let off the brake it stalls and displays that message. I have to put the Jeep in park, restart the engine. This also happens while driving. Sometimes I can power through. Once it happened and another error message came up and said "Throttle Engine Service Disabled". I have had the Jeep to an authorized Jeep service station (Kelly Jeep) many time without resolution. We are concerned about operating the vehicle.

- Macungie, PA, USA

problem #11

May 292021

Compass

  • miles
1. I believe it's the "Auto Start-Stop" feature in the vehicle 2. While at a stoplight in a busy intersection, my vehicle has stopped twice, putting my children and myself in danger, making it a high risk for a serious accident with other motorists. This vehicle has also had a minor stall while driving on the highway. Luckily it didn't completely shut off but gave us a minor jerk. 3. Not at this time; the dealer has requested to test drive the vehicle for up to 200 miles to recreate the scenario. I don't believe 200 miles will recreate the scenario, especially when they say it could be the vehicle oil consumption. Since the first time we took it in, they lowered the recommended oil change by 3k or 4k instead of the original 5k. While in the care of the dealership on (6/15/2021) they made an oil change, so I am sure they will not encounter anything in this 200-mile test drive. 4. Yes, this is the second time the dealership has inspected the vehicle's issue with no response to why the dealership mechanics can't fix the issue. When will the manufacture take responsibility and recall the 2019 Jeep Compass. Why put people's lives at risk when informing the dealership of the dangers of this vehicle. 5. The Jeep Compass displayed no warning lamps; the vehicle just stalled.

- Sylmar, CA, USA

problem #10

Jan 122021

Compass

  • 47,400 miles
So my vehicle has been really sluggish. Half the time it doesn't want to accelerate, and when it does it sounds like it's having trouble shifting gears. When getting on the freeway my vehicle will get to the speed of 50 mph and my RPM reading between 4000-5000. I have tried to let my foot off the gas, my speed goes down but RPM stays the same. This is really scary especially when you have to get on a busy highway with a speed limit of 70, and you can only go 50-55. I am a first responder, some times I use my personal vehicle to respond to incidents, due to location.

- Byhalia, MS, USA

problem #9

Nov 272020

Compass

  • 39,000 miles
When trying to start the car it will turn over but not start. The car turns on as if it will start but doesn't completely crank. This is not the first time since I've had this car that it has not crank. It has also turned off in the middle of traffic on a very busy highway while at a red light and did not turn back on. This is a problem I see many people are having with this similar vehicle.

- Lancaster, SC, USA

problem #8

Oct 252019

Compass

  • 500 miles
No code on computer. There is a slight shaking when driving on low gear between 10-20mph dealer said there was no code to do anything about and that it might be a characteristic of the vehicle. No brand new car should shake. They documented the issue but nothing could be done about it.

- Lake Wales, FL, USA

problem #7

Oct 012019

Compass

  • 8,522 miles
This is my 5th time reporting this issue to the manufacturer they have also had a final repair attempt and declared no issue even though as I write this the problem still exists. I was parked for an hour at a store I come out turn on the vehicle place the car in reverse car freezes up won't move from on or run and cannot change to drive or anything else engine light came on and reverse symbol continues to blink car had to be restarted twice after this to get it to drive to go home.

- Berlin, NJ, USA

problem #6

Sep 302019

Compass

  • 14,246 miles
Brakes grab dangerously hard. And, transmission gets stuck in first gear, very dangerous when it occurs on a freeway or interstate highway. This is an avis rental car from the philadelphia airport. They rent very low standard cars for economy rentals.

- Avon Lake, OH, USA

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