10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,925 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 122022

Gladiator

  • miles
My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn-€™t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn-€™t have time to use e- break. I don-€™t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There-€™s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn-€™t move. I put the truck in Park from D position. I pushed off button. I couldn-€™t get out of truck of driver side door it-€™s damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to Uconnect that evening. They gave me a case # told me they-€™d move vehicle to a dealer, inspect, analyze & call me. I-€™ve called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.

- Lufkin, TX, USA

problem #3

Jun 082021

Gladiator

  • miles
I was driving, accelerating into heavy traffic, and just about to go under an overpass (sunny day), when the Forward Collision System activated and hard-braked me to a stop, nearly causing an accident with the vehicle behind me. Although there was a car in front of me, it was not close and there was no danger of a collision (it was accelerating). Worse, no warnings came from the system until it started braking. This has happened several times, always in heavy traffic, and always on a underpass or lower bridge deck. I'm going to have to turn this system off, because I don't want to get rear-ended. My FCS is on the medium setting.

- Sewickley, PA, USA

problem #2

Dec 192020

Gladiator

  • 5,200 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that while operating the vehicle, the speedometer displayed erroneous information indicating an inaccurate speed. While traveling approximately 65 mph, the speedometer reading was 83 mph. The cause of the failure was not yet determined. The local dealer elk groove Jeep located at 8575 laguna grove dr, elk grove, ca 95757 and the manufacturer were notified of the failure. The failure mileage was 5,200.

- West Sacremento, CA, USA

problem #1

Nov 182019

Gladiator

  • 2,500 miles
The contact owns a 2020 Jeep Gladiator. When the contact attempted to engage the select speed control, the vehicle made a metal to metal grinding noise coming from the front driver's side. The contact stated that the failure occurred twice. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 2,500.

- Ozark, MO, USA