7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,333 miles

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problem #3

Mar 182003

Grand Cherokee 4WD

  • Automatic transmission
  • 25,000 miles
Consumer complained about a transfer case problem. When driving at approximately 40 mph there was a loud clanking sound coming from the front undercarriage. Consumer took the vehicle back to the dealer, and was told the vehicle had dusty brake pads, but that was not the issue. Then, consumer was told that the constant velocity joints were leaking. Also, consumer was told that the driveshaft needed to be replaced. Consumer felt that the dealership did not know what the problem was, and perhaps was covering up the real problem. Recall campaign; component: Fuel system, gasoline:fuel injection system:injectors. The consumer stated that the vehicle would not start. The consumer stated that the engine had an extended crank before starting. Fuel pump assembly and pump crank repair kit installed. The consumer stated that there is a shimmy when the brakes are applied. When sitting at a stop light having the vehicle in gear it vibrates. The left outer cv boot was leaking. The engine light came on. The consumer stated that the transmission slams into gear.

- Springfield, MO, USA

problem #2

Nov 162001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle has several jerks when decelerating and accelerating. Brake rotors(4) had to be replaced. Brake pads also had to be replaced. U-joint replaced. Ring gear and pinion problems. Transmission jerking. Sunroof vibrations when sunroof is open. Overall a nightmare of a vehicle purchase.

- Highland Home, AL, USA

problem #1

Feb 141999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Whenever making right hand turns would get a clicking noise in cv joint. Vehicle would cutoff without warning. Speed not a factor. When in reverse, the vehicle would cut off. Had been to dealer 15 times for problem & nothing was found wrong.

- Buffalo, NY, USA