10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
92,142 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Dec 052016

Grand Cherokee

  • 180,000 miles
The contact owns a 1999 Jeep Grand Cherokee. While driving various speeds, the contact noticed a burning odor in the vehicle without warning. In addition, the interior lighting, hazard lights, and turn signals would turn on and off independently. The vehicle was not diagnosed or repaired. The manufacturer was not made of the failures. The failure mileage was approximately 180,000.

- Philadelphia, PA, USA

problem #11

May 042015

Grand Cherokee

  • 132,000 miles
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that while driving, the brake lights would not operate when the headlights were turned on. An independent mechanic who was unable to diagnose the cause of the failure examined the vehicle. The manufacturer was not notified of the failure. The failure mileage was 132,000.

- Lake Panasoffkee, FL, USA

problem #10

Nov 152012

Grand Cherokee

  • 160,000 miles
Agree 100% with complaint 10422899 and others. Replaced both rear brake light assembly's 3 times already. Plastic around contactor melts, metal no longer connects with bulb contact properly. Issue is causing all kinds of safety, financial, legal (traffic violations, points on drivers license) problems. Including no brake lights, no working directionals. Extremely dangerous. Costly. Several safety violation warnings from law enforcement. Several close calls with potential rear collision. Operator never knows when it will or has occurred. This problem is needless and ridiculous.

- Sandown, NH, USA

problem #9

Sep 012011

Grand Cherokee 4WD 8-cyl

  • 155,000 miles
Rear lights (brake and park) stopped working.

- Clinton, MD, USA

problem #8

Aug 282011

Grand Cherokee

  • 61,000 miles
Brake light failure on 1999 Jeep Grand Cherokee Laredo- brake lights stop working when lights are turned on. Many similar complaints for the last 10 years on the web still no recall. Problem is defective contacts in the tail light assembly.

- Lauderhill, FL, USA

problem #7

Jun 012011

Grand Cherokee

  • miles
My truck back lights doesn't work when I turn my lights on. I called the dealership and they stated that it will cost $1000 to fix because it is an electrical problem. I really like my truck and would love for to keep it but I can not drive it at night. I have seen to many cars to explain in the atlanta area that are experiencing the same problems, and I do not think that it is fair that we pay our money for these cars and the dealer doesn't inform to us that there needs to be a recall on our vehicles and fix them, my husband has a Ford truck and when they recalled something on his truck and they called him and sent him a letter and he took his truck and they fixed it with no problems I don't understand why it can't be the same way with Jeep. Please if you can help please do.

- Fairburn, GA, USA

problem #6

May 212010

Grand Cherokee

  • 80,000 miles
I have a 1999 Grand Cherokee, the headlights flash on and off when the car is parked and shut off.

- Rochester, MA, USA

problem #5

Jan 092010

Grand Cherokee

  • 123,968 miles
Rear passenger tail light does not work at night or rather when the car lights are turned on. Mechanic has replaced bulb, re-bent the connection, but the light still is not visible when lights are turned on. When lights are out, brake light, reverse light and turn signal work. My son has been pulled over by police thinking the lights had been fixed. Its only a matter of time before he receives a ticket. Our mechanic has offered to try and fix it without replacing both back light assemblies.

- Broomfield, CO, USA

problem #4

May 082009

Grand Cherokee

  • miles
I recently purchased a 1999 Jeep Grand Cherokee.the driver side brake light on my Grand Cherokee does not work at all when the lights are turned on. When the lights are off during the day the light works fine, dimmer than the passenger side, but it still lights up. I have tried to fix the problem by changing out the bulbs and the pigtails the light goes into but I cant ever get it to work. I have noticed that every Grand Cherokee in the same generation as mine has the same problem I have talked to multiple mechanics that said they have fixed upwards of 50 gc's with that same problem and you must replace both taillight assemblies because if you replace one it will short out immediately. I work in the auto parts business so I have access to the parts to fix it but the taillight assemblies are around $140 a piece. I would think that Chrysler would have had a recall about it, seeing how common it is, but I have talked to my local dealer and they explained to me that it is up to NHTSA to issue a recall. I have received two tickets related to this incident. It becomes a hassle when I see all these Jeep with the same problem and nothing has been done about it and the problem has been going on for years. I would appreciate it if you could look into this problem, seeing how it is such a common problem that Chrysler should take care of their defective products. Thanks a lot

- Athens, GA, USA

problem #3

Oct 052009

Grand Cherokee

  • 213,730 miles
The rear brake light on the driver's side does not work properly. When the headlights are turned on, the brake light goes out when brake is depressed. The bulb, the light socket, and the entire light assembly have been replaced. Replacing the entire light assembly is only a temporary fix, the brake light will again need to be repaired. This is not the first time for the brake light to malfunction.

- Richardson, TX, USA

problem #2

Jul 202005

Grand Cherokee

  • miles
Defective design of tail and brake lights. Failure of weld to make contact so that the tail and brake lights worked. This problem occurred approximately 3 years ago. Numerous repairs were made by auto mechanics, however, they wouldn't last. Had both tail/brake light assemblies replaced at my cost of $243.96 just for the parts. The dealer where the parts were purchased said that they were not even making those parts for my year vehicle because they were defective, and "junk" so I had to purchase later model year parts. I currently have the old parts available for inspection.

- Marlton, NJ, USA

problem #1

Aug 072001

Grand Cherokee

  • miles
Consumer states turn signal lights stay on both sides, green lights are staying on all the time, headlights and tail lights are inoperable.

- Alexandria, VA, USA