10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jul 052000

Grand Cherokee

  • miles
Regarding the brakes: After repeated (3 times) complaints about the brake pedal going all the way to the floor (when driven under stop and go commuter-type traffic) and each time there was "no trouble found" I finally (on 7/29/2000) drove into the dealership with the pedal all the way down to the floor. A mechanic was called and said there was definitely a problem and they summized "it must be the master cylinder". with respect to the engine: After repeated complaints (at least 3 times) of oil leaking from under the engine and having it dismissed as 1) sloppy oil change, excess oil from left on engine block, 2) faulty oil filter, 3) rear main engine seal (rear main was replaced) and continuing to have oil leaks, on 7/29/2000, I brought it in and the dealership says the engine is "porous" and the entire engine needs replacement. I was advised to not take the vehicle due to the brake issue. The vehicle is at the dealership awaiting arrival of a new engine and replacement and also installation of the master cylinder. With respect to the differential whine, I have been told twice "it is normal" and nothing will be done..

- Antioch, CA, USA