1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
98,566 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Jul 012018

Grand Cherokee

  • 186,000 miles
Gasoline spewing from top of tank after filling. Seems to be coming from top of tank - vent tube. I cannot find a recall on this item on the NHTSA website but I found a recall campaign 00V195000. The dealer denies that this recall exists. Dealer is hill-kelly in pensacola, fl. Happens when vehicle is stopped at gasoline pump/service station.

- Pensacola, FL, USA

problem #12

Apr 262017

Grand Cherokee

  • miles
Im not sure. All I know is that I purchase this vehicle few months ago, within the time had the vehicle I then purchased all new parts and still get the same result... please help

- Augusta, GA, USA

problem #11

Jun 042017

Grand Cherokee

  • 138,000 miles
Vehicle was in motion on city street and engine quit at 40mph. This endagered driver, passenger, and other vehicles on the road.

- Santa Fe, NM, USA

problem #10

Apr 172016

Grand Cherokee

  • 114,000 miles
I presently don't have a picture of the gas pouring out from the gas tank area. I can get you one upon your request. Their is already a investigation on my Jeep in the works. The problem is getting worse. The fumes are making me sick from within. My gas tank is leaking from somewhere. I've was pulled over from a stranger on the road after filling the tank up twice in one week last week. The man said my gas is leaking out. I ask how he knew and his response was my fumes were coming into his car and my tank under the Jeep was wet. I got out and went to investigate to see fuel pouring out from underneath the gas tank. I immediately drove home and parked my Jeep. I observe dead grass in my yard also where its parked. This type of smelling of fumes and witnesses of my fuel wasting on the ground is a consists occurrence from strangers. Both traveling on the streets of daytona beach Florida, parked at my friends house as well as my own yard.

- Daytona Beach, FL, USA

problem #9

Apr 012016

Grand Cherokee

  • 114,800 miles
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that there was a fuel odor emitted inside and outside of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 06E011000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 114,800.

- Daytona Beach, FL, USA

problem #8

Nov 182015

Grand Cherokee

  • miles
We could it to the dealer for the N47 recall and it was there for 24 hours and they said it doesn't need a hitch it doesn't need any protection for the fuel tank. I don't understand why and this recall is a waste of my time and the car can still blow up in a rear end crash,

- Edmond, OK, USA

problem #7

Jul 132015

Grand Cherokee

  • 205,965 miles
Vehicle has gas tank known to explode in rear end collisions.

- Fort Collins, CO, USA

problem #6

May 142015

Grand Cherokee 6-cyl

  • 10,300 miles
Although no accident yet, I wanted to say that I have never received any notice from fca about the "customer satisfaction campaign" (because although the gas tank hangs under the rear bumper, year 2000 was not included in the "recall" trailer hitch deal). I bought it new and am still living at the same address. I also wanted to note that another issue with the gc is that the brake and tail lights often stop working. The socket gets scorched and you have to go take it apart, pry the contacts up just right and put aluminum foil under them (google Grand Cherokee brake lights). That works for a while, then you have to do it again. I've been stopped twice in 6 months for it. Sometimes the taillight works but actually goes out when you step on the brake. In any case, having a gas tank prone to exploding when rear ended along with brake light issues is not a good thing. The door locks on the passenger side also cannot be unlocked except from inside the vehicle, while the drivers side have to be locked manually (again, it's all over google. It's called the angry duck for the noise the locks make. I have been waiting for NHTSA to make a other announcement about this - the news was they were going to in a week or so, but that was 3 weeks ago. Thanks [xxx] [xxx]@gmail.com information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Duluth, MN, USA

problem #5

Feb 102015

Grand Cherokee 8-cyl

  • 117,000 miles
Driving along the roadway at approximately 45 mph the automobile shut down (no gas-no ignition-no dash lights). I pulled of the road, tried to, but would not start. After sitting there for 45 minutes it started again. This has happened five more times since. The last time on I-95 in a construction zone with very limited access to leave the highway. No more driving on main roads and highways. Chrysler dealer didn't have any knowledge of problems like this.

- Fort Pierce, FL, USA

problem #4

Oct 172014

Grand Cherokee 8-cyl

  • 283,296 miles
My wife was driving in traffic and the Jeep stops in traffic. It took her S couple of minutes to get it franked. As soon as she pulls off it shuts off again. Really in Friday traffic herd in atlanta. Dangerous!!

- Austell, GA, USA

problem #3

Jun 242013

Grand Cherokee

  • miles
I am concerned that my vehicle is not going to be recalled. I have read that if I am struck from behind my car could catch fire. I am experiencing some other issues with the car, one of which is it dying everytime I push the accelerator. So I am terrified that if I pull out into traffic and it dies, like it does regularly, I will be rear-ended and my car will burst into flames and my kids, including an infant, in the back seat will die in the fire. Something needs to be done about this before another person, child or adult, loses their life!

- Muskogee, OK, USA

problem #2

Jun 192013

Grand Cherokee

  • 12,000 miles
You people, at NHTSA look like a group of "horse's [xxx]" for backing down. I have complained about the gas tank on my 2000 Jeep Grand Cherokee limited and now you have allowed Chrysler to "make a deal" by not including the 1999 to 2004 group...what a "crock" that is! you have the facts...51 deaths directly only attributed to placement of the gas tank....stop shirking your responsibilities and get them to recall that group as well. Enough of your being "backed up against the wall" by the auto makers....get off your duff and show them who is the boss of our safety....only you....now make it work! a very irate customer.... (and this should appear everywhere and Chrysler needs heavy duty pressure to recall the '99 to '04 group...same problem, same situation and will happen again and again....get it right this time!) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Moraga, CA, USA

problem #1

Jun 012012

Grand Cherokee

  • 100,000 miles
The contact owns a 2000 Jeep Grand Cherokee. The contact stated that fuel was leaking from the fuel tank on the passenger side of her vehicle. The vehicle was taken to an independent mechanic, who inspected the failure and stated that the contact should not drive the vehicle because it was a fire hazard. The dealer was not notified. The manufacturer was not notified. The failure mileage was 100,000.

- Blackville, SC, USA