10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,819 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jul 272004

Grand Cherokee 4WD 6-cyl

  • 55,275 miles
Pulled vehicle to the side of the road to check right front tire. Left gear in park with engine running, exited vehicle and was walking around the front of the vehicle when I heard a "thunk". vehicle had shifted into reverse and was traveling down a slight incline. Attempted to enter vehicle and was knocked to the ground. Made a second attempt and again was knocked to the ground. Vehicle continued in reverse, striking a fire hydrant. I sustained various injuries and was transported to hospital by ambulance.

- Orchard Park, NY, USA

problem #3

Apr 292004

(reported on)

Grand Cherokee 8-cyl

  • Automatic transmission
  • 36,000 miles
The vehicle slipped out of gear when the consumers foot was not on the brake. The vehicle also had a problem with sudden and unexpected acceleration. The vehicle crashed into another vehicle in reverse then hit a steel pole which stopped the vehicle. The consumer requested reimbursement.

- Slate Hill, NY, USA

problem #2

May 012001

Grand Cherokee

  • miles
On two occasions the vehicle had placed itself in neutral while driving and experienced sudden acceleration. Also the service dealer added a co-Pilot to the vehicle. Immediately after the co-Pilot was installed, the consumer parked the vehicle on a flat surface with the emergency brake up, while still running, and the vehicle started to roll backwards. Scc 8jb

- Martinsburg, WV, USA

problem #1

Aug 222001

Grand Cherokee

  • Automatic transmission
  • miles
While parked consumer was able to shift through all gears without applying brakes. Button on shifter was not functioning. Also not able to get key out of ignition.

- Nagshead, NC, USA