fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,489 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Oct 152007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 92,870 miles
The contact owns a 2002 Jeep Grand Cherokee. While driving 35 mph, the engine warning light illuminated. The contact took the vehicle to the dealer and they stated that there was a leak in the vent valve. The dealer replaced the vent valve and there were no further occurrences. The dealer and manufacturer stated that his VIN was not included in NHTSA campaign id number 01V348000 (engine and engine cooling: Exhaust system: Emission control). The failure mileage was 92,870 and current mileage was 93,100.

- Paris, KY, USA

problem #12

Aug 142007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 41,880 miles
Five (5) oxygen sensor failures/replacements between 24,000 and 41,000 miles - at 24, 25, 39, 39, 41 thousand miles. Dealer service department cannot find cause. Manufacturer refers me back to dealer. Last failed O2 sensor is available.

- Kneeland, CA, USA

problem #11

Jun 162005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 58,510 miles
The cooling fan blade just broke while stopped at a light. It made the car thump I thought someone hit us but the fan blades broke the fan shrode and put dents all in the radiator and broke the fan guard. This vechile has had many of the same problems due to the electrical system. We lease the Jeep and have put $$$ in it because they would not take it back as a lemon with in the 2 years. I still hear a beep coming from under the dash that Jeep never found the problem or fixed it. I just had the fan relay changed because it went out. With in the first 2 years I had it in the shop for a variety of electrical problems I have all the paper work. I am afraid the Jeep will catch on fire or cause an accident. I've also checked many other things that were issues with the Jeep. Leaking shocks and transmission pan and emissions is now leaking. The check engine light stays on and every time I get it checked it's a different problem. I'm out of my warranty now but there have been so many different things wrong. The dealer replaced 2 of 4 leaking shocks they left the transmission pan loose when they replaced a part in the transmission. This Jeep is unsafe for the road it has lost power in the past while traveling so they replaced the battery twice with in a month.

- Orlando, FL, USA

problem #10

Jan 172002

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 3,094 miles
Since purchasing my 2002 Grand Cherokee ltd in October of 2001 there has been a ticking sound coming from the engine. We first brought the car in on 01/17/2002 to report this and the dealer said they could not reproduce it. On 06/27/2003 we brought it in again - this time the dealer said that the ticking is normal for the purge solinoid valve on the 2002 Jeep Grand Cherokee. The ticking is supposedly caused because the housing around the emissions stuff is not insulated. The noise is very irritating and is especially loud in the cooler months. A suggestion was made to turn on the radio - wow - what a solution. I do wonder if this is the real reason or - like the heater/blower - will this fail now that the warranty has expired?

- Woodridge, IL, USA

problem #9

Sep 032003

Grand Cherokee

  • 57,000 miles
Whenever the consumer attempted to fuel the vehicle fuel spilled onto the ground. There were recalls on the fuel filler neck and the canister assembly. The recalls have been repaired, but the problem still persists. Dealer explained that they were obligated to make the repairs once, then consumer has to pay for any other repairs.

- Severna Park, MD, USA

problem #8

Feb 212002

(reported on)

Grand Cherokee

  • miles
Consumer received a recall notice however, dealership states it would take close to a month to obtain parts in order to perform recalls 01V348000

- Berwyn, IL, USA

problem #7

Jul 172002

(reported on)

Grand Cherokee

  • miles
Consumer received recall notice 01V348000 relating to the vapor canister vent hose and fuel filler nlet check valve. However, consumer is having scheduling problems with dealership due to parts that are not in stock.

- Las Vegas, NV, USA

problem #6

Jan 052002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
After recall 01V348000 concerning evaporative/canister was done on vehicle consumer could smell strong gas fumes.

- Bethesda, MD, USA

problem #5

Mar 212002

(reported on)

Grand Cherokee

  • miles
Received recall notice 02V032000/ manufacturer's recall 10. Dealer checked vehicle, but told consumer did not have parts, and didn'tknow when parts will be in.

- Gibsonia, PA, USA

problem #4

Mar 112002

Grand Cherokee

  • miles
Consumer received a recall letter for fuel emmision control canister on Jan 10th, 2002. Consumer called on Mar 11th, 2002, and parts still were not available.

- Hackettstown, NJ, USA

problem #3

Feb 282002

(reported on)

Grand Cherokee

  • miles
Consumer was sent a recall notice 01V348000 at beginning of the year. Consumer has been to several dealerships and has not had vehicle serviced.

- Las Angelas, CA, USA

problem #2

Feb 082002

Grand Cherokee

  • miles
Got recall notice. 01V348000/ manufacturer's recall A02. Had recall done, but problem still exists.

- Draper, UT, USA

problem #1

Dec 312001

Grand Cherokee

  • miles
Manufacturer's recall AO2 concerning refuel vapor recurrng system/fuel filler inlet check valve inside of fuel. Rancho Jeep 8118 clarremont mesa blvd sandiego ca 92111 858 560 7100 contact bruce. No parts available for two nonths.

- San Diego, CA, USA