The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/10/16 the consumer stated the vehicle was repaired on 1/29/16.

- Port Charlotte, FL, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure.

- Stayton, OR, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Bay, FL, USA

Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stockton, AL, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16

- Hialeah, FL, USA

Occupant restraint control recall - I just had this part replaced at a Jeep dealership. When I turned my vehicle on, I noticed that both the airbag and seatbelt lights are still on. I immediately went back into the dealership and spoke with the service employee and they stated that they were only authorized to replace the module and refused to tell me whether the problem was resolved or if my airbags are properly functioning. How can I know for sure if the problem has been resolved if the lights which indicated the problem are still on?

- Winter Springs, FL, USA

The contact owns a 2002 Jeep Grand Cherokee. While operating the vehicle, the air bag sensor light illuminated, which indicated that the air bag system was faulty. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. In February of 2015, the recall notice for NHTSA campaign number: 15V046000 (air bags) was received. After contacting the dealer on multiple occasions, the contact was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be given. The failure mileage was 168,000.

- Cibol, TX, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Gainesville, GA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chesapeake, VA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light was constantly illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The faiilure mileage was approximately 200,000. VIN tool confirms parts not available.

- De Pere, WI, USA

The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was parked, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.

- Bedford, VA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 108,000. VIN tool confirms parts not available.

- North Hills, CA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light constantly illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag control module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available. Updated 03/15/16 updated 05/11/18 the consumer stated the issue has been resolved on 1/28/16.

- Edmonds, WA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts unavailable. Updated 03/09/16

- Fortworth, TX, USA

Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Pine Bluff, NC, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Georgetown, SC, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag light was illuminated and prevented the vehicle from passing an inspection. The failure mileage was unknown.

- Honolulu, HI, USA

2002 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete occupant restraint control module recall notice repairs.

- Semmes, AL, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available. Updated 03/10/16; updated 05/02/18

- Stockbridge , GA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sidney, OH, USA