definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,050 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #3

Jan 012008

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 65,000 miles
When steering wheel is turned in either direction it makes a loud groaning noise.

- Powder Springs, GA, USA

problem #2

Apr 032006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 43,000 miles
: the contact stated while driving at no particular speed, the steering column made a popping noise. This occurred while turning the steering wheel to the right. The vehicle was taken to the dealer numerous times for inspection. The dealer replaced the brakes; however, that made no impact on the popping noise.

- Hueytown, AL, USA

problem #1

Jul 202002

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 150 miles
The steering column vibrates when turning the wheels (usually at lower speeds). Took it to the dealer 3 times, first time they replaced the hoses, second time replaced the steering column, and the third time they stated this was a problem with a piece of metal in the column that vibrates due to a small gap within the steering column. I was told this would be a few months, however, 6 months have now passed and I still have the problem. One side note, it seems to do it less in colder weather!

- Bloomingdale, IL, USA