10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
69,691 miles

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problem #25

Apr 082005

Grand Cherokee

  • miles
Am the owner of a 2004 Jeep Grand Cherokee, I am the only owner, I have taken it several times to the dealer, and they have told me that I have to change the complete rear lamps (they have only changed the bulbs once) in dealer they tell me that has nothing that I must change the (taillamps assy), please I need your help, my Cherokee has always been parked in my closed garage, it never stays on the street

- Chula Vista, CA, USA

problem #24

Oct 262019

Grand Cherokee

  • 121,989 miles
I was on my way home from work at 1145pm when out of no wear the headlights went out " the turning signals worked but headlights went out and wouldnt come back on, this has happened a few other times but when I had the autoshop look at it they couldn't find a issue" tonight when the headlights shut off I couldnt see anything causing me to go into the ditch and back on the road causing damages to front bumper, radiator, undercarriage!!! this is a dangerous issue and when I talked to other Jeep owners they have the same issues !!! my Jeep been in Texas, Iowa, New York, florda.... I had a Ford with this same issue and they fixed it beacuse it was a safty issue as it was a infernal motherboard issue! Jeep you need to fix the Jeep of buy them back for top book value for their year! attached is photo of the headlight out and bumper damage.

- Jamestown, NY, USA

problem #23

Dec 082017

Grand Cherokee

  • 91,789 miles
The break tail lamp shots out and had to replace the unit twice this year and the was wiring shots to the break light and it cost me $1500 for the break light wiring shot and the tail light assemble. I have had this problem for 3 yrs consecutive and I think it is a safety issue since it is the breaks lighting and their has been multiple complaints about the same issue for this vehicle on line. I think that Chrysler should recall all this vehicles and rewire them for free since it is a safety fitcher. The whole break wiring had melted because it had a shot and burnt the bulb sockets and assemble unit

- Oxon Hill, MD, USA

problem #22

Aug 182007

Grand Cherokee

  • 20,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the tail lights became inoperable without warning. The contact mentioned that the failure recurred intermittently. The vehicle was taken to a dealer where the rear light system was replaced multiple times, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000.

- Fort Washington, MD, USA

problem #21

Sep 132016

Grand Cherokee

  • 160,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was stationary, the tail lights and brake lights malfunctioned. The contact stated that the tail light and brake light coverings melted. The vehicle was not diagnosed or repaired. The failure mileage was 160,000.

- Rochester, NY, USA

problem #20

Feb 072016

Grand Cherokee

  • 120,000 miles
Replaced tail light housing units only to have them go bad again. Wire harness needed to be replaced numeral times, electrical system for doors and windows had to be replaced numeral times. Gauges on dash board wouldn't work half the time. Just had a mva with a deer and extensive damage to the front of the car and no airbags were deployed, the accident was so extensive that the car was totaled!

- Ridgeway, OH, USA

problem #19

Nov 012014

Grand Cherokee

  • 75,000 miles
I've had problems on and off with the power windows, door locks, interior lights and stereo system. The power windows/door locks do not work. Unless I turn the interior dimmer light switch to the off position, the lights stay on. When this is done, I cannot see the displays (I.e., speed, etc.). the stereo system will play and the cd player works; however, I cannot see the display at all --- channels, track #S, etc. All of these issues, except the stereo system, create driving hazards.

- Greenville, SC, USA

problem #18

Oct 202015

Grand Cherokee

  • miles
I have had issues with my idash lighting going so dim you can't see anything on it and when that happened my power windows stopped working it was like that for about a week then it just fixed its self now a year later and all my power windows don't work again. And the lighting inside the vehicle works one day and not the next. This has happened for about two years off and

- Palmdale, CA, USA

problem #17

Oct 022015

Grand Cherokee

  • miles
The lights on the vehicle become dull due to the hazing of the plastic causing low lighting

- Bessemer City, NC, USA

problem #16

Sep 282015

Grand Cherokee

  • 150,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the exterior amber side reflectors did not illuminate while driving 30 mph. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 06E064000 (exterior lighting). The failure mileage was 150,000.

- Lenoir, NC, USA

problem #15

Aug 012015

Grand Cherokee

  • 200,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that after the ignition key was turned to the on position, the vehicle failed to start intermittently. The contact mentioned that when the vehicle was started, the instrument panel failed to illuminate. In addition, the contact stated that the front headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 200,000.

- Atlanta, GA, USA

problem #14

May 142014

Grand Cherokee

  • miles
Have replaced the entire rear tail lights due to the lights not illuminating when brake is pressed. The mechanic indicated he see's this all the time with the Jeep Cherokee's. there is a problem. I drove around all day not knowing I had no brake lights. This is a problem even after replacing I had to return to have it fixed again. This need to be looked at.

- Kingston, TN, USA

problem #13

Sep 012013

Grand Cherokee 4WD 6-cyl

  • 141,000 miles
I brought my 2004 Jeep Grand Cherokee June 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, I had to repair the black wire again due to moisture setting in the tape and wires, I read on the internet Chrysler should have never put the black or yellow where's in the door, because they bend and break. This caused my the lights to stay on and remote side mirrors not to work. The dash board meters went haywire, I had the alternator replaced, sensors and throttle body cleaned and replaced. The engine light stays on constantly now, giving codes of P0141, P0137 with bad fuel mpg. It rides like it is smothered in feathers. I was advised that it could be the fuel pump. I recently had the fuel injectors replaced, the engine light went out, for 2 day's and now back on. How frustrating after buying this car for $23,900 in 6/2004, I have paid an estimate in car repairs of $4-5000 so far. If Chrysler knows about these problems they need to confess, and fix these problems with recalls. Please look into these issues. I am sure others are suffering too.

- New Castlle, DE, USA

problem #12

Sep 062014

Grand Cherokee

  • 109,000 miles
The contact owns a 2004 Jeep Grand Cherokee. While driving 35 mph, all the warning indicators on the instrument panel illuminated. The contact mentioned that there was a shortage within the electrical switch board and the exterior lighting failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.

- Portsmouth, VA, USA

problem #11

Jul 122012

Grand Cherokee

  • 50,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the headlights were discolored. The contact stated that when driving at night, the headlights did not illuminate properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000 and the current mileage was 80,000.

- Leechburg, PA, USA

problem #10

Apr 042011

Grand Cherokee

  • 60,345 miles
I have replaced the rear passenger tail light multiple times. The light will not illuminate with a new bulb. The rear passenger window regulator has become ungrounded multiple times. There is no power on the passenger side of the car. I have spoken to multiple Jeep owners with models of the same make and model and they have had the same issue of sorts. I had contacted Jeep as well, only to be told the vehicle is old. I purchased the car 9/2007 and within one months time the regulator died and was repaired. The vehicle was 3 years old. The regulator on the same window failed and the taillight began to malfunction.

- Durham, NC, USA

problem #9

May 152013

Grand Cherokee

  • miles
Defect in electrical wiring in driver-side door prevents windows from rolling down (a safety hazard) and doors from locking/unlocking. The back hatch will either remain in locked or unlocked mode depending on when the wiring fails (this model Jeep does not include a manual way to use a key to unlock/lock the back hatch). If a pet was in the back of the SUV that had a "pet fence", there would be no way to get the pet out of the vehicle (or luggage/cargo). This is especially concerning in the event of a rear end collision where the gas tank may catch on fire (current recall). The interior lights also stay on as if a door was open. Turning off the interior lights prevents the speedometer/odometer/gauges/etc from illuminating at night. If the lights are not turned off, then all interior lights remain on causing a hazard at night as well. Driver-side wiring was fixed in October of 2012. In September of 2013, the passenger-side wiring is causing the same problem - windows/door locks don't work and the interior lights stay on. This problem is not an anomaly. It is very concerning that the wiring can fail in both front doors within a one year period - creating safety issues.

- Rockford, MI, USA

problem #8

May 162013

Grand Cherokee

  • 103,143 miles
Both brake light lamps appeared to be blown. Plastic around the lamps are scorched and discolored to brown. The black plastic under the contacts on the larger light housing assembly have melted and dropped away lower than the contacts on the light assembly socket can reach, therefore continuity is broken and neither light will work. Plastic under the contacts is now deteriorating and cracking due to the heat of the bulb or too much current draw. This lamp is also the nighttime running lamp so it will be on constantly during the evening hours. It concerns me that the plastic around this lamp is defective and cant take the heat to the point that L/R brake light system fails. Other bulbs and sockets in use in this assy. Don't appear to be affected. Is there a fire hazard?

- Olive Branch, MS, USA

problem #7

Dec 202012

Grand Cherokee

  • 74,000 miles
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that the interior lights failed to shut off automatically after entering the vehicle. The contact also stated that the window control module failed to open or close the windows and the door locks failed to function. The vehicle was not taken to a mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.

- Old Town, ME, USA

problem #6

Nov 282012

Grand Cherokee 4WD 8-cyl

  • 102,000 miles
My Jeep brake lights are defective. When I press the brakes, the tail lights turn off and do not glow. They have been repaired multiple times without success. Can Chrysler please recall the defect"?" thanks.

- Schertz, TX, USA

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