definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,329 miles

About These NHTSA Complaints:

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problem #7

Jun 092019

Grand Cherokee

  • 6 miles
The key will not come out of the ignition. The key gets stuck all the time. Vehicle starts properly, but does not shut off correctly since the key is stuck in the vehicle. Takes several hours to until key can be taken out properly and vehicle is completely turned off the right way.

- Belleville, NJ, USA

problem #6

Sep 102018

Grand Cherokee

  • miles
Paint peeling off on roof. Payed a lot of money for this Jeep, never had a paint problem on any Jeep or car I had before, going to cost me $1,258 to fix, still making payments on this Jeep, should be recalled, I am not happy, don't think I am getting another Jeep, this is my 4 th, and I love them. But.

- Rochester, NH, USA

problem #5

May 152018

Grand Cherokee

  • 41,000 miles
Fob falling out of ignition switch. Car was in drive but was not being driven as was stopped at gate which was opening. When fob fell out engine stopped. Happened multiple times now. The described was the most recent. Very dsngerous. We plan to take it to dealer.

- Matthews, NC, USA

problem #4

Feb 272018

Grand Cherokee

  • 51,000 miles
Vehicle turns off while driving, loss of brakes, steering and propulsion is loss. Vehicle does this randomly and it is not the first time.

- Honolulu, HI, USA

problem #3

Apr 102016

Grand Cherokee

  • 80,000 miles
4 issues: 1.vehicle will not restart right away after the key fob has been turned off and sometimes I have to get out and disengage the battery for it to start again. 2. key fob will come out of ignition when it is turned to accessory. 4. key fob is able to come out when vehicle is running. 3. sometimes key will not come out of ignition if it locks up. There are recalls on this problem with Jeep but for some reason not my vehicle. I did have it fixed at the Jeep dealer but it is doing the same thing after $600. This is a safety feature when the key comes out of the ignition before turning vehicle off.

- Binghamton, NY, USA

problem #2

Dec 112014

Grand Cherokee

  • 45,000 miles
Driver-side and passenger-side interior door handles both (at different times) just broke for no reason and started crumbling in pieces. It started about a year ago. I asked about it at our dealership. They informed me there were no recalls or anything. I looked it up online and saw that there have been many Jeep Cherokee having this same issue and no one understands why there has been no recall on this common problem. My handles have gotten so bad that I am afraid of the safety issue for my family and I now. Of course the vehicle was stationary, as we were trying to get out of the vehicle when both of the handles did this.

- Lincolnton, NC, USA

problem #1

Mar 112013

Grand Cherokee

  • 65,300 miles
Driving 2009 Jeep Grand Cherokee on highway at 65 mph. Right front tire instantly went flat preceeded by a low tire pressure indicator. Auto club installed spare and noted that the tire valve (tire pressure monitor wheel sensor) was gone. Tire dealer checked tire (now damaged beyond repair) and found the pressure sensor fell into the wheel because the threaded nut that holds the sensor in place failed and separated from the wheel while driving. Inspection of sensor assembly showed clear evidence of severe corrosion to the threads which allowed retaining nut to separate at highway speeds. Inspection by tire dealer of all other wheels showed similar condition. Vehicle is regularly maintained by Jeep dealer shops, driven primarily in NY state. This issue is worse than driving on low pressure tires as it occurs catastrophically. The tire pressure monitor sensor on the vehicle is 100% oem (no dissimilar metals in use). Cannot believe there is no indication from manufacturer of this defect or suggested preventative actions.

- Niskayuna, NY, USA