The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the battery warning indicator illuminated. Also, the vehicle failed to start several times without warning and the battery had to be recharged several times. While driven over un-leveled land, the vehicle stalled and various warning indicators illuminated. The vehicle was taken to the dealer (blackhawk motors, 1621 S marquette rd, prairie du chien, wi 53821, (608) 326-8400) where it was diagnosed that the alternator assembly failed and further repairs may be required. The VIN was not included in NHTSA campaign numbers: 17V435000 (electrical system), 14V634000 (electrical system), and 15V115000 (electrical system). In addition, the VIN was included in NHTSA campaign number: (visibility). The manufacturer was notified of the failures. The approximate failure mileage was 87,000. Parts distribution disconnect.

- Prairie Du Chien, WI, USA

The contact owns a 2012 Jeep Grand Cherokee. While driving at 65 mph, the front passenger side visor behind the headliner caught fire. The contact stated that the passenger side column, the visor, and the headliner with various wires had to be ripped off to stop the fire. The contact extinguished the fire. The contact was injured, but medical attention was not required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.

- Cypress, TX, USA

Around Sep of this year Chrysler notified me of two recalls on my Jeep Grand Cherokee; P36 / NHTSA 14V-391 (sun visor wiring) and P14 / NHTSA 14V-154 (brake booster corrosion).. when I contacted the local dealer they told me to wait until Oct as the manufacturer didn't have parts available. I contacted the dealer, planet Jeep in flagstaff, AZ on 10 Oct and was told Chrysler was rationing parts and that they would place me on a list. I've been in that virtual queue waiting on parts since 10 ocvt 2014 and every time I call the dealer I'm still on the list. I contacted Chrysler to complain about the poor service as I've been waiting for parts to fix safety problems for going on three months. I've been through several recalls over the past 40-years and have never experienced an excessive delay like this. It is actually easier to get my Mercedes Benz repaired and the nearest dealer is a 2 hour drive from hear. Chrysler has demonstrated a lack of concern and no sense of urgency to correct two safety issues with my vehicle. Their advise to me was to continue contacting my dealer to ensure I'm still on the waiting list.

- Flagstaff, AZ, USA