Driving down highway 65 mph vehicle shuts down. No notice

- Rural Hall, NC, USA

I pulled out of my driveway, turned the corner and my Jeep completely shut down as I was driving. The message that came up told me to service my 4 wheel drive and every light on my dash lit up like a christmas tree. It would not start or do anything. Had to have it towed back to my house and am now having to tow it to a dealer.

- Constantia, NY, USA

Check engine light would come on intermittently the last 5 months. Took to the dealership and auto zone for a code reader a few times and they were unable to pinpoint the exact problem because the engine light would disappear or multiple codes would appear. The vehicle would at times seem to lose power especially going up hill whether it was on a city street or highway. I finally was able to get a true diagnostic test done on 6/15/19 when the engine light was still showing on my dashboard. They code reader gave P0128 so I ended up having to get my thermostat gauge replaced and total repairs with diagnostic were $309.15. I found it frustrating and unsafe that for 5 months the engine light would intermittently appear. After a trip out of town and drove a total of close to 1200 miles, the light stayed on. At this point, it is when I decided to take it in to the dealership before the engine light disappeared. I also noticed that the seatbelt warning light would not always alert if a passenger did not have theirs on. I tried to go back and select the seatbelt problem selection, but it would not allow me to.

- Boise, ID, USA

Directional signals not working interior lights not working radio not working check engine light on ABS warning light on all happened at once when starting car in subfreezing temperatures (2 deg).

- Rockaway Park, NY, USA

I was driving my Jeep Grand Cherokee on the street, turning the corner at an intersection, the engine lost all power, turned off, and I lost control of the power steering and vehicle in general. I almost hit a pedestrian that was walking on the sidewalk. This was a city street, the vehicle was in motion, and I was turning left. I have called the Jeep dealership repeatedly telling them about this symptom of my vehicle. I also have a problem with the vehicle not starting when try to turn it on, the engine will turn over repeatedly but not fire up. After several attempts, it sometimes will start. It is an intermittent issue. Other times I need to call a tow truck. I feel this is directly related to recall R09, even though this recall was performed on my vehicle, these are the same symptoms described, so I think the problem is back even after the recall. It is a safety issue and needs to be addressed by Chrysler/Jeep. I have contacted the dealership at river oaks Jeep/Chrysler on 4807 kirby drive in houston tx, 77098, and paid for a diagnostic. They initially were not able to identify the problem. After a couple days they said the fuel pump was not holding pressure and would cost $2000 to replace. I can not afford that right now, and I declined repairs. I called the headquarters for Chrysler/Jeep dealership and asked for them to pay for the repairs as this is a safety issue and a malfunctioning part related to a recall, and they refused. This is documented under case #34923344. I feel Chrysler Jeep should either replace my fuel pump relay again, even after it was already done once under recall R09, or they should pay to replace the entire fuel pump, as they are not able to diagnose the source of the problem with 100% certainty. This is a safety issue related to the engineering of their vehicles.

- Houston, TX, USA

Please reference my previous complaint 11114071 and 11114079 for exact dates of failure for July 2018. The primary and secondary fuel pumps were both replaced and the Jeep was returned to me on 8/4/18. I drove it on 8/5/18 once and then twice in the morning on 8/6/18. It sat in the parking lot at my work from 8:30 to 12:30 pm on 08/6/18. At 12:30 pm, the exact same symptoms of starting failure were happening. It started with turnover then immediately died. Then turned on after a 2nd attempt. Then at the restaurant I went to at approximately 12: 55 pm, the Jeep completely failed to start. I have video recording of the failure and can produce that for reference. The vehicle is not starting and staying on consistently. The start results in immediately dying and then after a couple attempts like that, it eventually it just cranks and cranks until you shut off the vehicle. It's being towed a second time to the dealer service department. Additionally, a dome light in the front of the vehicle wouldn't shut off since it was returned to me on 8/4/18. It was never a problem before 8/4/18. This is a tipm problem and it needs to be recalled. The 3rd picture I've uploaded is a screen shot from the video I have of the vehicle not starting but cranking and cranking. The other two are captioned. I have this video and can send it.

- Fort Wayne, IN, USA

Per my previous complaint (number 11114071) I stated my VIN was not included in Chrysler recall 15V-115. That was incorrect. My VIN was included in Chrysler recall 15V-115. And the recall was completed. Meaning: The fuel pump was already replaced. So my previous complaint with fuel pump failure and cranking is a persistent and unacceptable issue that is deductively reasoned to be due to tipm failure. This failure needs to be addressed by the NHTSA.

- Fort Wayne, IN, USA

Monday 5, June 2107 coming off highway 695 my Jeep started shutting down, I pulled off to the side of the road my Jeep shut everything off. I had my Jeep towed to the local Jeep service shop. Next morning tate Jeep told me that it would about two weeks, and about $2,500 to repair my Jeep. I called a mechanic that I know, I told him what tate told me he had my Jeep towed to him. He used the diagnostics tool to diagnose my Jeep the mechanic told me that I needed to replace alternator, battery, starter, ECM it would take him about a week to compete all the needed work and about $1,100 estimate. I paid $1,800 and had to use 16 hours of vacation time from my job. Tuesday, November 14, 2017. While talking with my mechanic and he said the battery keeps draining. Later I started searching for you-tube clips, and then auto recalls popped-up. Omg I entered my VIN number and my Jeep has 5 recalls! really five. As instructed I call the local Jeep retailer and explain all of my issues that my Jeep has been having and the NHTSA recalls. The service manager recommends for me to have my Jeep towed to them but they couldn't look at it until next Monday, November 20, 2017. So on that note I asked if they offer car rental? no they don't that's crazy the recalls are from your manufacturer.

- Glen Burnie, MD, USA

Check light continuously comes on even after being cleared and the Jeep technician told me that it faulty sensor. The oil pressure sensor which is a $30-40 but would cost over $550 to repair it. The technician even said this a problem that happens all the time. This is very concerning to me and my family because we have had already 5 serious recalls plus a software update. This vehicle isn't safe and consumers are forking the bill to pay for these poorly built Jeep vehicles. I also see more recalls are coming in the future and how is the NHTSA protecting us consumers from these car companies who make and build poor vehicles. This vehicle randomly vibrates violently and sometimes doesn't shift properly into gear.

- Fort Lauderdale, FL, USA

Low battery light came on while driving 35 mph, and two miles later the majority of dashboard lights came on. Simultaneously, a constant beeping began and wipers turned on. The scary part is that within seconds, I lost power steering and brakes did not work correctly. The road I was driving was precarious, windy, and did not have a shoulder. I continued at minimal speed around the curves for less than a mile, looking for a safe place to pull over. Very soon, the car accelerator stopped and the car died. I managed to pull the car onto the side of the road (took effort without power steering). Terrible and sudden experience. Not enough warning to get the car serviced before complete electronic and vehicle shutdown occurred. Thankful that no other vehicles were around during the incident, as I am confident I did not have safe control of the vehicle during this time. Towed vehicle to safety. Mechanic tested and discovered that alternator fully shorted and battery was completely dead (unable to recharge).

- Bulverde, TX, USA

I took my Jeep into a local dealership April/16/2015 for recall 05P14182 or recall P14 ie..a brake booster shield. On May 15 after approx. 3000 miles my ABS, fcw and traction light came on. I could not use my cruise returning to abq. And my brakes were sticking. I took it back to the dealer on 22may and they found that the master was leaking fluid into the brake booster and made mention of the P14 recall. They reperformed the recall and replaced the master and booster and after testing they found the same problem with the brakes. They ordered another master cyl. And after installing said the problem was fixed. On returning to abq on 15july/15 and less than 3000 miles later I encountered the same malfunction. Back to the dealer on July 17 with the same diagnosis and repairs. Less than 1000 miles on Dec. 23/2015 the same malfunction and return to the dealer on 31dec. At this point the service advisor and the mechanic said they could redo the fix but it was going to happen again and it was a health hazard because of the possibility of catastrophic brake failure. I contacted Chrysler about this problem and they said since it was repaired they could not do a vehicle replacement and to contact them when it happens again. I told them what the mechanic and advisor said about break failure and it was "we can not help you." I then wrote to their ncds and was told that since the vehicle was no longer in warranty I had no case. When this started the vehicle had 41759 miles and the last repair it had 48288. The Jeep 2013 has a 50,000 five year warranty. I have all the repair invoices and the emails from Chrysler in my files. Please help

- Corrales, NM, USA

I have only owned this vehicle for two months. Left front daytime running light went out. Have had intermittent problems with the right rear directional going out. Bulbs are good. Not sure of source of problem. We have taken the assembly out and directional works. After putting it back in, it does not work. Also happened after a car wash; not sure if that is really the problem though- we live in AZ and hardly ever get rain. Currently, I do not have use of the directional in the rear.

- Chandler, AZ, USA

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while attempting to accelerate from a stop, the vehicle did not respond and shook abnormally. The contact also stated that the service four-wheel drive, electric stability control and the electronic warning lights illuminated on the instrument panel. The contact restarted the vehicle but the failure recurred. The vehicle was taken to the dealer for inspection where they advised that the performance control module had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,015.

- Clyde, MI, USA