Key fob is designed with large buttons flush with the face of the fob. This vehicle has been unknowingly remote started twice (once in an attached garage) simply by having the fob in my pocket and bending over for something as simple as tying shoes. Panic alarm has been activated several times by similar normal actions. These buttons should be recessed to protect from unintentional activation. A running car in a closed attached garage in not a good thing.

- St. Louis, MO, USA

Recall R40/NHTSA 15V-461 I was told I would be sent a usb drive to complete the recall myself, now after 2 months of waiting, I was told they were sent out to everyone (except me I guess) and they are not sending anymore out. I would like to know how they know if I received this usb drive or not"?? this is their problem, not mine. How do I get my usb drive" thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Broadview Hts, OH, USA

Letter from senator flake on behalf of constituent re unsafe 2015 Jeep Grand Cherokee ( please respond via fax: 520-797-3232 or email: Bob_brubaker@flake.senate.gov). The consumer stated the forward collision alert warning never activate under any circumstance when set to the far setting which the manual said to only use. In 3800, it alerted once and that was a false alert when a another vehicle made a right turn in front of him, but not in the consumers path. The dealer claimed nothing was wrong with the vehicle.

- Marana, AZ, USA