8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
12,350 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jun 182017

Grand Cherokee Altitude 3.6L

  • Automatic transmission
  • 12,345 miles

The flaw in the transmission in the 14 and 15 Grand Cherokees is we’ll documented. It happened to ours, it shifted itself into reverse, went up an incline, drove around a parking lot and crashed into a tree. The damage ended up being over $7000. I called and e-mailed Fiat Chrysler numerous times who initially refused to acknowledge the issue, they finally sent an inspector to “ review “ our case. Guess what they found?, nothing of course. They claimed that we must have left it in reverse and thus they were not responsible in any way. If anyone has had this problem and successfully received compensation from Fiat Chrysler should post so others who’ve had no luck can go another route to get FCA to admit and compensate for the problems caused by their flawed design.

- Hans B., Newport, US