4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,950 miles

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problem #1

Oct 112016

Grand Cherokee 4WD 6-cyl

  • 24,950 miles
I bought a Grand Cherokee limited with Michelin latitude tour tires on it. At 24,900 miles I noticed a bulge in one tire upon inspection of the other tires I had another tire with a bulge in it. The VIN of the vehicle is [xxx] the dot of the tires are ap5E 00bx 3814. I carried it to the Jeep dealer and they sent me to a Michelin dealer. The person at the Michelin just looked at the tire and said it was a impact bulge and that Michelin would not cover that on warranty. I took it to another Michelin dealer and he said he would have to take the tire off the rim to determine the problem. I contacted Michelin and they were willing to help out on the tires whether it was under warranty or not. That tells me they know there is a problem with the tires and they want to keep it quite by trying to satisfy the customer so they don't report them. I do not feel safe driving the vehicle with these tires. I will not put my life or my wife's life in danger because of these tires. These tires will blow it is just a matter of time. I worked in a tire factory for 25 years and I have never seen an impact bulge. I have cut up and analyzed thousands of tires and no impact caused these bulges. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mayfield, KY, USA