10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
58,940 miles

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problem #2

Oct 182022

Grand Cherokee

  • 96,000 miles
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 MPH, the driver's head restraint exploded, which caused him to sustain a whiplash injury. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the parts for the repair were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.

- Phoenix, AZ, USA

problem #1

Oct 302019

Grand Cherokee

  • 21,880 miles
The contact owns a 2016 Jeep Grand Cherokee. While the vehicle was parked and occupied, the driver's side head rest exploded without warning or an impact occurring. There were no injuries. The vehicle was taken to fields Chrysler Jeep Dodge sanford (750 towne center blvd, sanford, fl 32771, (407) 878-7710), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 68052758. The failure mileage was 21,880. The VIN was unknown.

- Debary, FL, USA