The radio screen is de-laminating, causing the radio to go haywire with constant ghost-touching. The radio screen controls most of the car, so besides the non-stop beeping being very distracting, it is giving dangerous commands to my car. It makes unwanted phone calls, including to SOS. It turns on the backup camera when I am on the interstate. It continues to beep when I am in reverse so I cannot hear the beeps from the collision warning system. It turns on the seat warmers when it's already >100 degrees outside. It does not allow me to see the suspension settings and data when I am in 4WD. It turns on Navigation I do not want and does not allow me to use Navigation maps that I need. It turn the radio on full blast while continuously changing stations. I cannot turn off the radio screen and the perpetual chaos it causes because a single ghost touch immediately turns it back on. It is ghost touched approximately every 1-2 seconds. It is very distracting, chaotic, and hazardous to drive with this happening. I paid a Jeep dealer for a Diagnostic test that confirmed the issue is caused by de-lamination. Both Jeep and the dealer refused to replace cover the costs of repair. There were no warnings before the radio screen began de-laminating and the ghost touching started in December 2022. It is has slowly gotten worse each month since then.

- Austin, TX, USA

EXTREMELY UNSAFE CONDITION. The lamination on the monitor is peeling/cracking and obscuring the information shown on the electronic read out. For functions such as GPS, this is very dangerous. I spend more valuable seconds trying to read the monitor (eyes off the road) in trying to understand and read the data. Luckily, I haven't had any incidents, but I would guess there have been multiple accidents caused by this very fixable condition in most Jeep's of this vintage. I implore you to initiate a recall ASAP.

- Slingerlands, NY, USA

The computer screen (radio, climate control, back up camera, etc.) The screen has a mind of its own. It will go on and off by itself all the time. It changes the radio stations and climate control by itself. The back up camera will be on and then as we are baking up it goes out, or won't work at all. Its very dangerous and distracting for the driver. In contacting Jeep, they will not cover the cost to repair or replace. We even purchased an extended Certified Added Care Warranty when we purchased the Jeep and they won't cover it either.

- Triangle, VA, USA

Infotainment center has bubble in screen that causes "ghost presses" on screen. Will change screens and turn on seat heaters and other car functions during driving.

- Indianapolis, IN, USA

The radio, GPS, back up camera, front brake warning, heat, air conditioning seat warmer continue to cycle through while driver. All systems light up and set off driver warnings. Compass and map shift and change direction. Constant beeping and alerts. Causing driver distractions and Almost crashed and rear-ended on several occasions.

- Chicago, IL, USA

UCONNECT - touchscreen digitizer is delaminating from screen. Causes phantom touches on the screen, including random calls and changing directions. Rear backup camera is also inaccessible. Very distracting and potentially dangerous.

- Gansevoort, NY, USA

The stop/start feature on my Jeep has just stopped working. The battery has been checked and rechecked and replaced. It doesn't work. The biggest problem now is the 8.4 touchscreen display that malfunctions. The GPS is connected to this along with the radio and backup camera. Other features include the phone, climate control, and other functions. The phone will randomly select contacts I am not trying to call, and the GPS will randomly set locations I am not trying to go. The screen will jump from one application to another which is extremely distracting while driving. I've tried turning the screen off completely but this isn't helpful if I'm actually using my navigation. It's dangerous.

- White Plains, MD, USA

The information center/dashboard radio is malfunctioning in that it switches between stations, apps, randomly calls people, the backup camera no longer shows consistently, or sometimes does not turn on at all. When using maps, it causes a danger as it does not show turns and is constantly changing screens. The vehicle is available for inspection upon request. This is distracting and makes hands free calling impossible due to the fact that it will hang up, put on hold, or call 911. This is a known problem for 2018 Jeep grand Cherokee. There were no warning signs and the issues started happening out of nowhere. This malfunction poses a big safety threat due to the distractions, and misdirection the system is now causing.

- White Lake, MI, USA

Screen started to delaminate two years ago. Slowly started glitching. It now glitches constantly while driving. It randomly turns on and off, calls people, turns seat heaters on and off, changes channel, turns back up camera on and off etc. This is a major safety concern while driving. When I researched this online it appears to be a very widespread issue for all 2018 Jeeps. I have also had to replace my headlights 3 times in the last 1 1/2 years. I feel there is a correlation. I don't understand why Jeep is not recalling this issue.

- Rolling Prairie, IN, USA

Auxiliary battery which manages auto start/stop fails. First time battery was tested and replaced under warranty. Failed again two years later - out of warranty. Unsure about risk but depending on who you ask, the failed auxiliary battery can be a parasite to the main battery, leading to potential breakdown. Also misleading fuel consumption numbers due to auto start/stop not functioning

- Chattanooga, TN, USA

UConnect Screen delamination - cannot adjust vehicle controls since most are managed through UConnect screen. Dangerous situation. Appears Jeep FCA has an issue with 2018 UConnect screen delamination due to bad adhesive making the screen non functional - Jeep is not responsive

- Chattanooga, TN, USA

Communication screen has delaminated causing ghost touching. While driving the radio randomly changes, the phone will dial, the hvac controls will start switching, etc. without anyone touching the screen. This is distracting and dangerous. At night the screen will change dimness and brightness. I have no control over it and there-??s nothing to be done to stop it.

- Leesport, PA, USA

The radio acts like someone is constantly touching it; I can't access any controls on the touchscreen, which can be dangerous while you are trying to drive. I know I'm not the only person who has this problem.

- Wilburton, OK, USA

The navigation display in my jeep is starting to delaminate which is cause ghost touches and the screen will change on its own, mess with settings and it can cause serious safety issues and is distracting to the driver. This should be a recall and not the driver-??s responsibility to fix.

- Hilliard, OH, USA

2 Issue Related to Electrical/Lights: 1) The touch screen has delaminated. This started a while ago (appx. 2020) and was only an aesthetic issue until very recently. Appx. 3 months ago (3/2023) the screen started to have a "ghost button" where different things were being pressed. For example, music changed, seat warmers turned on/off, etc. The most dangerous of these issues was a dark screen turning bright, which can be blinding at night. Definitely a safety issue since some of the essential controls of the car are done here. 2) The "auto" high beams have stopped working (appx. 5/2023). They turn on when held with the "flashing" method, but when put into auto (where they stay on) they do not work. Certainly a safety concern.

- Redwood City,, CA, USA

My console is controlling itself and its causes risks while driving. The heated seats go by themselves and won-??t go off. Causing the inability to drive it in the summer since it-??s so hot. It self changes temperature, terrain, media, navigation settings on its own and i can-??t stop it. This is a serious issue and a defect in wiring. There should be a recall issued to fix this issue. I-??ve read several complaints for this exact issue.

- Schaumburg , IL, USA

ECM/PCM

- New York , NY, USA

My radio touchscreen will do things on its own, it will adjust my heating and cooling, my setting, flip from radio, Bluetooth, usb. Call people and just like freak out. And i have no control over it and it wont stop. I have only had my car since February and it also only has 50,000 miles on

- Springfield , OH, USA

Car caught on fire while engine was off

- Cleveland, TX, USA

While driving the vehicle it shut off and would not start unless the vehicle was jumped. This happened twice in the middle of the highway, extremely dangerous my children were in the vehicle and other vehicles had to swerve to avoid contact with my vehicle. I took the vehicle back to the dealer that i purchased the vehicle from and they could not figure out the issue. My vehicle is currently with another independent dealer, i changed both batteries, i changed the alternator, checked all of the fuses and checked the relay switches and the vehicle still will not start without a jump and it will only run for a day without needing a jump. No warnings, it just happened.

- Philadelphia , PA, USA