3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,000 miles

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problem #1

Sep 162021

Grand Cherokee

  • 44,000 miles
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 35-40 MPH, the instrument panel board inadvertently engaged on its own turning the seat warmer on and increasing the air conditioner temperature. The contact also stated that the navigation system started malfunctioning and the vehicle was making phone calls independently while her phone was connected to Bluetooth. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, the failure reoccurred several times while driving. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 44,000.

- Marion, SC, USA