10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,666 miles

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problem #10

Feb 172023

Grand Cherokee

  • miles
The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.

- Danville, VA, USA

problem #9

Aug 042021

Grand Cherokee

  • 34,008 miles
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving 55 mph, the structure underneath the driver-€™s side collapsed and almost caused a collision. The contact felt the structure underneath the driver-€™s side was lower while turning. The contact attempted to contact the dealer, but the dealer was not answering calls. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,008.

- Sanger, TX, USA

problem #8

Nov 212018

Grand Cherokee

  • 55 miles
I was the first owner to my Jeep Grand Cherokee purchased in 2018. Within a few months I started getting a warning message to service the suspension system right away. The car would then get stuck in four wheel drive or other mode and would not rise or lower stating I needed to slow down (I was already driving below the speed limit) while on the highway in order to maintain proper height. I took it to the dealer several times in the usa and when I moved to germany with the army. Now I am back in the usa and my car is once again at the dealers with the same issue. After looking online it appears other Jeep owners have had the same issues. Is it possible to look into a recall for this model as this appears to be a widespread issue. This has been an ongoing issue since 2018

- Edwards Afb, CA, USA

problem #7

Feb 122021

Grand Cherokee

  • 52,000 miles
Started making a cracking lose metal noise when hitting a small bump or turning the wheel all the way to either side...while driving on the freeway 405 South coming from the 10 downtown..I was going about 40 mph as rush hour started..on a small ramp turning the steering wheel started shaking and within a sec the front driver wheel rolled out, truck landed hard on the highway while still moving breaks got stuck, shift it to natural, push bottom to kill the engine. And emergency break was applied to stop the truck.. fender and ball joints and otors were damage as well as the shocks I believe...

- Northridge, CA, USA

problem #6

Oct 272020

Grand Cherokee

  • 44,500 miles
I was driving between 50 - 55 mph and without warning there was a really hard hit and loud noise that I thought may have been a blow out. It was daylight and no debris in the road that I hit to cause any damage. I had new tires that was approximately 5 months old and 44,000 miles on my vehicle. My insurance sent out people to look into the situation and it seems the right lower control arm and ball joint snapped which in turn cause the whole inside of my tire to be slashed.

- Hull, TX, USA

problem #5

Aug 312020

Grand Cherokee

  • 46,000 miles
Service air suspension system immediately warning pops up after braking on a decline... vehicle make a loud compressor type noise. Seems to be coming from front right wheel/engine area.

- Lenexa, KS, USA

problem #4

Nov 052019

Grand Cherokee

  • 22,000 miles
A arm broke clean in two while driving down road. Nothing was hit prior too arm breaking as a result car pulled to right and hit back tire on a curb which caused rotor and ball joint on back to break. Have been complaining to service department of popping noise at front right tire with no resolve. Vehicle was traveling 40-45 miles per hour on city street clear dry day.

- Houston, TX, USA

problem #3

Nov 162018

Grand Cherokee

  • 13,100 miles
The air suspinsion has been actin up since I purchased it new in Feb 2018. It wasnt too bad so I just left it alone and didnt use it. Later it started flashing a warnning while driving at higway speed to "service air suspision immediatley." The suspinsion went into "park/exit mode" and the truck dropped and it drove very rough. I trailered it to the dealership. They had it 3 weeks. It failed as soon as I left. Now it seems stuck in off road II mode, but the rear is high and front is low... its pitiful. I do love the Jeep, but this is getting aggrivating. I'm taking it back to another dealership and hopefully it will be ready fro me to travel for christamas.

- Roaring Springs, TX, USA

problem #2

Nov 222018

Grand Cherokee

  • 15,000 miles
When starting the vehicle, it made a grinding sound. Then a dashboard message popped up stating that the air suspension needed servicing immediately. This same message appeared every time we started the car. In addition, while driving, another dashboard message popped up instructing to reduce speed to maintain proper vehicle height.

- Crofton, MD, USA

problem #1

Oct 182018

Grand Cherokee

  • miles
'service air suspension immediately' is the warning on my Jeep and many peoples Jeep since 2015. This issue is a constant problem and Chrysler has no answer. Where is the recall?

- Wixom, MI, USA