8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
6,550 miles
Total Complaints:
1 complaints

Most common solutions:

  1. msm flashed with correct part # to resolve (after 14 months) (1 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2023 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

This problem may be covered under warranty. Ask your Jeep dealer.

problem #1

Feb 172023

Grand Cherokee Limited 3.6L V6

  • Automatic transmission
  • 6,524 miles

The problem seems to be when you switch back and forth between 2 different profiles. You lose the settings for both profiles. Disabling the profile feature and just using Memory 1 and Memory 2, also does not retain settings when switched between the two memory seat position settings.

Problem has lasted since I bought it Last Feb. I do not know what it is like to have memory seats that work anymore.

Update from May 10, 2024: After 14 months the MSM Memory seat module was flashed with the correct part # to resolve. Memory seats now work.

- Dino D., Mississauga, ON, Canada