10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,261 miles

About These NHTSA Complaints:

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problem #4

Feb 112009

Liberty

  • 61,000 miles
Parked vehicle at gas pump. Set parking brake, left transmission in neutral (engine idling). Got out of vehicle and it then started rolling forward. The parking brake has never worked correctly since I bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced. I replaced them because the right-rear parking brake has taken to sticking while driving. A couple of times I've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes. It's been a while since the gas-station incident happened, and the only reason it still doesn't happen is I never leave it parked out of gear anymore. The parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed. Someone could have been hurt or killed if I hadn't been right there to jump in my vehicle to stop it from rolling.

- Kent, WA, USA

problem #3

Nov 302010

Liberty 4WD 6-cyl

  • 140,000 miles
My 2004 Jeep Liberty has an emergency brake that does not hold. It is a safety hazard. I took it in and had complete new brakes, incl rotors, calipers, new brakes and new emergency installed. Still rolls on slight incline with emergency engaged. I know others with the same vehicle who now tell me there's is doing the same thing. This is an obvious dangerous defect of this emergency/parking brake. I had my Jeep roll down my driveway almost injuring my cat and crashing into my garage. I had to run to get into it to apply the brake before disaster.

- Canada, 00, USA

problem #2

Dec 012004

Liberty 4WD 4-cyl

  • Automatic transmission
  • 45 miles
Since purchasing the 2004 Jeep Liberty there has been a loud screeching noise for the first mile or two when the vehicle is first driven. At least 2 trips to the dealer service results in no repair. Dealers fix was to loosen the parking brake cable so that the parking brake pads did not rub on the drum. 2 years later the problem still exists!

- Volcano, CA, USA

problem #1

Dec 182004

Liberty 6-cyl

  • Manual transmission
  • 16,000 miles
My 2004 Jeep Liberty was parked under my carport. I had started the engine to warm the car, with the emergency brake on. There was no one around the car but my dogs, but somehow it managed to roll down the driveway into the corner of a barn. The distance was about 10 yards with an incline of about 2 feet, yet ther was over $3000 in damage to the car. It hit right in the center of the grill/hood. I was very surprised as the emergency brake was on, however on inspection, there was still one click left on the emergency brake. I have tested this theory by getting on a hill in the vehicle and pulling the emergency brake. Indeed, it does not hold the vehicle until you reach the very last click on the emergency brake. Jeep denies any product flaw when contacted. I disagree. I hate to think what will happen to me if I am ever in a wreck if a roll with no acceleration can damage the vehicle at 25% of its value!

- Paris, TX, USA