7.9
pretty badTypical Repair Cost:
$375.00
Average Mileage:
51,585 miles
Total Complaints:
242 complaints
Most common solutions:
- replace window regulator (134 reports)
- replace windows plus regulators (51 reports)
- not sure (25 reports)
- recall the part that is defective (8 reports)
- replaced all 4 at dealer with charge for each time (7 reports)
- calling Chrysler lack of customer service center (6 reports)
This problem may be covered under warranty. Ask your Jeep dealer.
2012Feb 02
Liberty 3.2L V6
- Automatic transmission
- 66,000 miles
When I used the alarm to unlock the door the window fell down. Now it's raining every other day and the rain got into the car.
2012Feb 01
Liberty 3.7L
- Automatic transmission
- 60,000 miles
In the past year I've had to replace 3 window regulators. The only positive note is my Jeep was a certified pre-owned vehicle with warranty that covered the cost of replacement.
2011Jun 02
Liberty Sport V6
- Manual transmission
- 61,231 miles
This was the first of 3 window regulators that broke. I had the second break 4 months later and the third break 2 months after that.
2011Dec 14
Liberty 2.8L
- Automatic transmission
- 50,331 miles
Both rear window regulators stripped in the same week and the windows fell down. The car is only five years old and hardly has passengers and the windows are hardly used as the AC is always on. This design is pathetic. If the regulator used the window up instead of pulling it, it would fail safe.
2012Jan 02
Liberty
- Automatic transmission
- 54,000 miles
In the Last 3 years, I have had to Deal with this Window Crap! I had one fixed and it cost a ton of money, then 7 months later the other Back window did the same so I wired it up, Then two weeks ago the Passenger window up front did the same thing, the motor runs but the window falls down, so at this time I look Like a Red-Neck driving down the road with cardboard and what not stuff in the window seal to hold it up and it still slips down and it's ruing the inside of my automobile do to bad weather. I've talk to many people who have had this problem over the years, and are continually battling it. Jeep need's to own up and just Recall this problem and Get it Fixed. Until then I will Never Buy another or Refer any to do the same. They Suck!
2011Dec 30
Liberty 3.7L V6
- Automatic transmission
- 55,000 miles
Regulator broken both side rear, and seemed problems coming up on both front sides. So sad.
2011Sep 23
Liberty
- Automatic transmission
- 130,000 miles
We bought this jeep just a few days ago and one rear window will not roll down, the other rear window will not stay up and the 2 front windows automatically roll down when you start the car, its ridiculous. I don't understand why there is not a recall on these parts, mine was manuf. 11-05. It's obvious so many people are having this problem but nothing is really being done!! Fortunately the dealership is fixing the 2 rear windows, but from what i've heard, how long will it be till they break again!!!
2010May 01
Liberty
- Automatic transmission
- 55,000 miles
I always wanted a Jeep Liberty and now that I finally got one..I HATE IT!!! I have had to have the rear passenger window regulator replaced twice and it broke again last night during a bad storm. Needless to say the inside of my car is soaking wet. I called Chrysler because the dealership directed me to their customer service however they were absolutely NO help!! They said due to the mileage on my vehicle they could not cover the regulators but there is an extended warranty that doesn't pertain to mileage whatsoever!!!
I cannot afford to keep fixing this same window regulator when they know it has a problem!! Their customer service people were rude and not helpful at all!!!
2012Jan 01
Liberty 3.2L
- Automatic transmission
- 106,000 miles
This is the 7th regulator that needs replacing. This should be a recall. They say the plastic will break if it is not used often. It just happens with no notice. Thank God Christmas was over, the window just drops on it's own
2011Oct 27
Liberty V6
- Manual transmission
- 99,000 miles
My car was parked for 2 hours in for a Halloween party at my nephew’s preschool. When I went to leave, I noticed my back window was down. This is at least the 14th time one of the regulators has broken in my Liberty. I will be taking it to the dealer to fix this week. The time and energy that I have had to put into getting this fixed all the tile is insane. I will not be buying another chrysler
2011Sep 06
Liberty LX 3.2L
- Automatic transmission
- 49,000 miles
Within one weeks' time BOTH rear windows fell down on my 2006 Jeep Liberty. After calling my local Jeep service dept., first being told the repair would be under warranty, then was told it would not be covered by warranty, and being quoted a min. repair cost of $800, I decided to take my Jeep to a mechanic friend instead. He did quite a bit of research, after ordering replacement regulators that would not fit on this model, having to go back and forth multiple times to get the regulators to fit my truck (and of course they were the most expensive, as they were specially designed in order to fix the problem of the repetitive "window falling" problems on this Jeep). After reading other complaints it seems there is no rhyme or reason to who Chrsyler Jeep reimburses for these repairs... Upon writing a letter to them I received two calls back; the first call I was told that they would not cover the repair, however after requesting to speak with a manager I was told that the most they would cover were the parts, not the service (which was the bulk of what I paid so I would have been happy with that)... however when the manager called me back he refused to cover any of it claiming I was the 4th owner of this vehicle. Interesting, because I am the second owner of the vehicle. In all I was given several different reasons for the repair not being covered... from it not being a recall or warranty problem, to there being 4 owners of the vehicle, to this problem not being reported before. Quite frankly it was confusing and I believe I am being given a brush off. But I say fight to the death! When you are right about something, take a stand. I am sending a letter onto the CEO of Chrysler, and am again copying this letter to the Div. of Consumer Affairs. Clearly there is a problem with the window regulators Jeep is putting in some of their vehicle models and this problem should be corrected by Chrysler Jeep. After all, be it rain, snow, wind, heat, or theft, one cannot drive around with their back windows broken and inside the door! So come on Jeep, stand up and do the right thing! I love this vehicle, but I can't justify buying another when the manufacturer does not stand behind their product!
2011Jul 12
Liberty 3.6L
- Automatic transmission
- 60,000 miles
This has happened for the 5th time now , and there is still no recall. IF ANYONE HAS THIS PROBLEM WHICH I KNOW ALOT OF JEEP OWNERS DO, PLEASE CONTACT THE NHTSA ( national highway traffic safety adminsitration ) FILE A COMPLAINT SO THIS WILL GET RECALLED> THere number is 888-327-4236.
2011Oct 13
Liberty 3.2L V6
- Automatic transmission
- 61,200 miles
My rear passenger side window just fell down during a rain storm without any cause. The window regulator just broke. I call Chrysler Customer service. They refused to pay because my 1986 Jeep Liberty was actually built in December 2005 and before they extended the warranty for vehicles built after February 2006. They also complained that I was the third owner for the vehicle. This is something that should not happen period. My daughter warned me when I bought the vehicle that this might happen as her windows have fallen down three times. Luckily, her jeep was built after February 2006 and Jeep reimbursed her after she complained and wrote letters. This is the only vehicle that I know where it is OK for the windows to just fall and the company refuses to fix them.
2011Oct 16
Liberty 3.7L V6
- Automatic transmission
- 86,000 miles
The problem started 3 months after we bought the Liberty. The regulators started going bad, the windows fall,won't go up or down.The warranty covered the first 2 times,it's now been 5 more times (1 one window 3 times,once with the window and regulator and all)it was fixed in April this year & broke again last week all have been fixed at least once,it's time Jeep stepped up and recalled this problem once and for all...I have a 95 Jeep Cherokee with 193,000 miles on it windows are fine...Come on Jeep do what's right!!!
2011Oct 13
Liberty Limited 3.7L
- Automatic transmission
- 53,000 miles
Went to a local Jeep dealership and no mention was made of the warranty being extended on this problem. They seemed more that happy to want to charge me the $79 dollars to run a diagnostic on my vehicle. Found out about the warranty on this and am getting ready to go back to the dealership and get this situation taken care of.
2011Aug 06
Liberty Sport 3.7L
- Automatic transmission
- 74,000 miles
This is the first Jeep I have owned and probably my last Jeep. The problem I am having is the Left Rear Window Regulator and the Right Rear Window Regulator. Given the poor performance of the driver's side window I expect it will fail as well.
The first window began falling about two months ago and today the second one began falling. They are both being held up with clear heavy duty postal tape until I have time to do the repair myself.
I have ordered two repair kits from Steiger Performance due to what I've read about the cheap plastic parts being provided by the OEM. After watching a couple of videos online I will attempt the repair myself. The two repair kits will cost about $180.00
I bought this Jeep used by a really sleazy dealership in Mooresville, Indiana. It has gone down hill from there.
I will post separate complaints regarding the other issues I have with this Jeep Liberty. I do like many things about this Jeep but this is clearly a lemon model and Chrysler doesn't seem to care or this would have been fixed by the dealer without charge.
I will not make the same mistake again...
2011Jun 13
Liberty Sport 3.2L V6
- Automatic transmission
- 123,000 miles
jeep, another window regulator gone bad, recall them, do the right thing
2011Oct 07
Liberty
- Automatic transmission
- 50,000 miles
I too have had the window drop on a 2006 jeep liberty. At the dealer they stated that it was not covered by warranty because the car was built prior to March 2006. What difference does that make? A defect is a defect. If they were building defective vehicles after March then I am sure they were before March. This is my last Jeep product.
2011Apr 07
Liberty Sport 3.7L
- Automatic transmission
- 74,000 miles
all four window regulator have broke since i bought 2 years ago paid 100 for regulator and 135 for window becase old window won't work with new regulator.they recalled mounth later payed me back all the money i paid when they got my receipe.they have fixed other three since.at their cost.bad won't fix till it breakes thow.pain in the ass yes but they took care of mine so you mite wan't to call your dealer
2011Jun 13
Liberty
- Automatic transmission
- 46,000 miles
window regulator broke. bought the jeep from nissan greenville tx which i would never suggest buying from them. the said its only covered under ext warranty. i was under the impression that jeep ext the regulator warranty to 7 years. anyway. jeep place said that i would have to take it to nissan place and that its not covered under them. and liberty is a piece of crap. so is my dogde nitro
2011Aug 28
Liberty LTD 3.7L V6
- Automatic transmission
- 100,200 miles
Duct tape should be "standard" with the 2006 Jeep Liberty. I guarantee that you will use an entire roll of it over time to keep your windows up. In fact, I've read and heard that THE distinguishing feature of the 2006 Liberty is, in fact, duct tape on one (or several) of the windows. At a minimum, there will be tape residue on the windows and frames from the time you take possession of this car. We have now replaced ALL FOUR regulators on our Jeep. We are now replacing the THIRD regulator on the Left Rear. For those of you doing the math, that is SIX regulators on a five year old car that spends most of its time in a garage. (Either ours at home - or the dealership for its regular window regulator replacement). This was our third or fourth this summer alone. (Sorry, there have been so many, I lost track). You would think Jeep had a "frequent customer" incentive program...you know, like a "buy five, get the sixth free" kind of thing. Not so much. I contacted Jeep - hoping they would "man up" as they seem to have - if the Jeep was manufactured AFTER January, 2006 (based on the purported letter to Jeep owners posted on this site). Sadly, ours was manufactured in December, 2005. Oh, I did get an e-mail from Jeep with platitudes and explanations as to why they were NOT going to do anything to make this right. DO NOT buy a Jeep Liberty unless you have access to a limitless supply of regulators, patience, and oh, yeah duct tape. (Money helps, too, as Dealers charge upwards of $350 to $450 to do this repair.) Boo Jeep! and Boo Chrysler! Daimler did well to divest themselves. I would, too.
2011May 26
Liberty Sport 3.7L V6
- Automatic transmission
- 83,200 miles
I bought my Jeep Liberty 2006 brand new, since I bought it, this is the fourth time the window regulators stop working, the first time it was covered by the warranty, the second time they charge me about $100.00, the third time that same year the warranty still covers because it happened in less than a year, but now they said that this time it was really bad so they charge me $480.00 which is ridiculous, Chrysler needs to do a recall on this windows regulators SOON.
There are many people out there with the same problem, complaining about how many times the windows regulators have failed in their Liberty. Its one thing to have to keep replacing a part while you are still covered under the factory warranty, since the dealership will replace it for "free", but what happens when the warranty expires and you have to pay the entire bill? Throwing money at a part I know is going to break again and sooner than I expected is just doesn't make any sense to me. And then Chrysler solution to fix the problem is to replace the entire window regulator, guide rail, bracket, motor and everything, they said all was bad, that is hard to believe. So my option was to spend hundreds of dollars to replace the entire regulator? There is something very wrong with this picture. All I know is that I'm not buying another Jeep ever again.
2010Dec 01
Liberty Limited 3.2L V6
- Automatic transmission
- 40,000 miles
Since 2006 when I first bought my Jeep Liberty (from the factory through an Army Air Force Exchange Services (AAFES) for Deployed Soldiers) I had problems with the window regulator. The rear window regulator has broken approximately two times on the rear passenger side and 1 time on the rear passenger drivers side. At first the warranty fixed the first two breaks but once I reached the three year mark in 2009, I had to pay. The latest episode occurred almost 9 months ago. That makes a total of two incidents now on the driver's side rear, and three incidents on the passenger side rear.
My wife was attempting to work with the Chrysler service department to get it fixed. They seem to empathize with the problem, but the final outcome is that I still had to pay 150.00. Just last week, Friday 4 August 2011, while my wife was driving the Jeep, the Rear Passenger window fell down and couldn't get back up. So now I have two rear windows that are broken. I took it in this morning at 06:30 AM and had to drop the key off in the drop box because the service department wasn't open.
One thing is certain. I will not buy anything from Chrysler/Jeep/Dodge again and if any of my fellow military servicemen ask for advice, I will not recommend a Chrysler/Jeep Dodge vehicle, even with the AAFES overseas deployment purchasing program.
Great way to treat a Veteran who was deployed twice into CENTCOM
2010Jun 03
Liberty SP 3.2L V6
- Automatic transmission
- 64,000 miles
BOTH of the Passenger Windows wont stay shut . I took out the whole regulator assembly on the drivers side . I am going to replace it first , then the second one afterwards . What happens is the worn gear that is treaded through the plastic snake housing is made with cheep metal and the regulator motor has a metal driver gear on it that wears the cheep metal worm gear until it breaks .. Then your window will either fall straight down as both of mine have because the cheep metal wore and broke were the window was in the down position . It was definitely a pain to get it out . I am sure it will be just as fun to reassemble . The funny thing about it is no one hardly ever rides in the back seat . I guess I should get ready to have the front ones to take a dump !!!
2011May 18
Liberty
- Automatic transmission
- 27,000 miles
i bought my jeep brand new in 2006, it's my favorite vehicle i've ever owned, it hasn't given me any problems until now. i only have 27,000 miles on it. my window fell down into the door, i called my dealership to have an estimate & they said it was the window regulator & it would cost $582 + tax. they said they had to replace the glass too because the part had been redesigned & the original glass would not fit into the replacement part correctly. i am still trying to find out if jeep will cover the cost of fixing it, i'm at the dealership now. so far it's not looking so good. i have read on this site that this has been an issue with other liberty's window regulators of my same year & also the 2007's. it seems to me if they needed to redesign the part then there is a bigger issue & this should be covered under warranty. they are charging me $100 just to look at it. i'm very annoyed with this! it's pretty obvious that it's their sh*tty craftsmanship & not the vehicle owners fault that this is happening.
2011Jun 22
Liberty Limited
- Automatic transmission
- 77,000 miles
this is the second time this has happened to this window. i have already had all the window regulators fixed. this is annoying and should be recalled. how many complaints do you have to have for this to be recalled.. i hardly ever use my back windows and i go out to my car and the window is down.. it happened last year to the both back ones in the middle of winter... something needs to be done
2010Sep 14
Liberty 3.7L
- Automatic transmission
- 88,000 miles
Just got quoted $500 for the PART by my dealer. Googled looking for a cheaper fix and found out it happens to everyone. Thanks, Jeep.
2011Apr 20
Liberty 3.7L
- Automatic transmission
- 59,000 miles
Just had the driver's side rear window repaired for the third time, replacement of regulator and window. Have had all three other windows repaired in the past for the same problem, and the same repair. Was told in January, 2011 about the extended warranty from Chrysler on this repair, so wrote to them for a refund of the $100 deductible I paid in April, 2010 under my extended Chrysler service contract. Was told today that Chrysler changed its mind about coverage of this repair and will now only cover replacement of the mechanism that actually lifts the window, so I had to pay another deductible. I will be writing to Chrysler again for a refund of my deductible and see what happens. These parts are defective, or I suspect the design is defective. How can they expect a plastic part to hold up? And on my Jeep, the back windows are not used very much, as I am usually the only one in the vehicle! Does anyone else have any other ideas on getting this fixed permanently without having to replace the part themselves? Thanks for letting me rant!
2011Feb 02
Liberty Sport 3.3L V6
- Automatic transmission
- 35,800 miles
Seems to me Chrysler should fix this ongoing problem. If they do not I will never buy another Jeep. Simple as that. I have never had a GM give this kind of problem.
2010Dec 15
Liberty 4x4
- 33,000 miles
I am sick to death of JEEP. This is my 4th one, but NEVER again. These windows in the Liberty are worthless. Just fall down! I have wooden shims and duct tape holding them up! I REFUSE to pay another dime for a worthless fix. BUYER BEWARE IF YOU BUY ANY JEEP PRODUCT!
2010Jun 02
Liberty 3.7L V6
- Automatic transmission
- 45,000 miles
Okay guys, I've had to replace every window in the thing. Just got a letter from Jeep on the 15th stating the regulators have a warranty of 7 years now, despite mileage on the vehicle.
Also, Jeep sent me a form to apply for refunds from the three I replaced. One, I called Jeep, complained, and they fixed it for no charge.
Call Jeep and complain, and they'll fix it, and possibly even give a "claim form" to be reimbursed for past repairs.
2010Dec 04
Liberty 3.7L
- Automatic transmission
- 61,000 miles
We bought the jeep brand new in November of 2006. The rear driver window regulator broke this past weekend for the third time...we've also replaced the rear passenger twice and drivers front once. The first couple of times, it was covered under the bumper-to-bumper so there was no charge. Since it now falls under the extended warranty, the cost is $100 each time--plus the hassle of removing the door panel to raise the window enough to tape it up. We actually leave a roll of duct tape, a screw driver and a rubber door wedge in one of the rear door cup holders so we can make quick repairs when it happens each time. FYI- the rubber door wedge works great to help prop the window up & keep the tape from allowing it to slide back down inside the door, especially on hot days when the tape starts melting. Sad that we need a MacGyver kit for our Jeep's windows.
I just brought it to the dealership this morning & was informed there was now an extended warranty on the 2006 Jeep Liberty's to cover the window regulator, but for whatever reason--my VIN isn't one of the ones covered. Apparently six replacements in 4 years isn't enough to make the list. I will be calling Jeep today to lodge my complaint and try to at least get my vehicle added to this additional warranty coverage. I have owned several Jeep's over the years and this is the only problem I've had with any of them. Because of this, I'll go back to the Grand Cherokee or the 4-door Wrangler next time. No more Liberty's for us.
2010Nov 25
Liberty 6 cyl
- Automatic transmission
- 53,000 miles
Nice peace of plastic for a part,then got to buy the hole f*cking thing to replace,jeep sucks and i wont buy again.broke two regulators each with in 2 days of each other nice thanksgiving i had thanks crystler for all your help.
2011Feb 28
Liberty Limited 3.7L
- Automatic transmission
- 86,371 miles
It was just a matter of time. Until July 2010, 3 of 4 window regulators were replaced as indicated in earlier post. The last one had a part "revision" requiring new glass as well.
Chrysler even announced and sent a letter indicating they had extended the warranty to 7 years on this issue. Sounds good, but not reality so far.
The 4th window finally dropped in February 2011. The dealer was aware of the suggested warranty but indicated it was only a specific part within the window mechanism. Since this required the "entire window regulator" to be replaced it was not covered by Chrysler. This does not seen consistent with letters sent out a month earlier indicating extended warranty.
Unfortunately now it's a matter of going back to Customer service to get an explanation and possible refund on the dealer charges in excess of $350.
2010Aug 09
Liberty
- Automatic transmission
- 38,000 miles
Not only does the front driver side window sticks and rarely wants to go up, but now the rear passenger side window dropped on me and I had to try to temporarily fix it until I get the money for the window. Thank God today in the mail I received a letter saying Chrysler will extend the warranty and fix my windows. We will see what happens next week. Thanks everyone for complaining, I didn't realize this was an ongoing problem with the Jeep Liberty.
2011Feb 12
Liberty 3.2L V6
- Automatic transmission
- 45,000 miles
Angry- came out to car and noticed window was down... tried to bring window up, heard the motor going.. took it into shop, regulator broken.. awesome.
2010Dec 13
Liberty V6
- Manual transmission
- 86,000 miles
Once again the regulator has broken. This time it is the rear driver's side. It's been 9 months since the last time I had that one fixed. I think that's a record.
2010Dec 02
Liberty Renegade 3.7L
- Automatic transmission
- 50,000 miles
This is the 11th time my regulator has broken and the window has fallen down. Imagine my surprise, coming out in the morning and finding that my rear window is in the door! I have had every single window fixed twice with the exception of the rear windows, the passenger one has been fixed 3 times and well, hopefully soon the drivers side will be fixed as well. I do not know why they even change the window glass, I am going to ask that they do not this time, as I have aftermarket tint on it, and well, they don't seem willing to pay to have the fixed window re-tinted.
I now also carry a set of boards in my car to help with the windows. I am also becoming a pro at taking off the door panel.
I received some money back from Jeep regardin some repairs I made, and with no information on how they will treat those who are out of warranty, I have been keeping the check just in case I have to return the money to them. WHAT A PAIN!!
2010Dec 10
Liberty Sport 3.7L
- Automatic transmission
- 63,500 miles
I bought this Jeep when my Hyundai died in the dealership parking lot. I liked it, then I read the horror stories on the window regulators. Mine had a history of repair in the past too and I have been anxiously awaiting the day when another would fail.
The good news is, no failures in 2 years. The bad news is, lately my window has started to come up on a diagonal when it's damp out and I think it is only a matter of time until I experience a failure.
I talked to my dealer about having this fixed today, and they quoted me something in the mid $300s, parts+labor. I made a phone call to Jeep service at 800-992-1997 as recommended below.
I have REALLY good news to report to everyone here (and it actually gives me a lot more confidence in Jeep, too -- I too was going to swear them off forever).
According to the woman I spoke with today, as of Wednesday, there has been a warranty extension issued on these window issues. I asked when it would expire and she wasn't sure, but said that she thought it was an "open warranty" on this specific issue. She said the dealership should repair it under warranty, and since it was new and many didn't know they should be doing this, that we should call the number and have them talk to the dealers if there is any problem getting it fixed. I haven't gone in yet, but I will report my experience when I do. I thought I would give you guys a heads up on this too.
2010Oct 18
Liberty CRD 2.8L
- Automatic transmission
- 50,952 miles
Chrysler told me it would cost around $200. i got to the dealer but they had the wrong piece and they gave me an other appointment. then when i got to the dealer for the new appointment they replace the part and charge me $ 500 i complain because it was supposed to cost $200, they said they whee sorry but $200 was for the wrong part and they forgot to tell me the good one would cost $500 so they gave me a discount and i paid only $400 ??? what a deal. i asked them why did they replace every thing when the motor of the unit was still good. the answer of the dealer "we are sorry the windows regulator is only sold as a kit not separately"
the only part that ws broken was a plastic parts
so i think Chrysler is a thief or my dealer
2011Jan 02
Liberty Renegade V6
- Automatic transmission
- 55,000 miles
I too have had an issue with the rear window. One failed a few years back and was under warranty. Recently the driver side rear window has failed. My extended warranty expired 12/30/2010. Figures. I guess I am out $400 but Jeep is out on ever selling me another vehicle. Chrysler please take care of you customers and recall this defect and I will consider you for future business. Otherwise I will tell everyone I know NOT to buy Jeep.
Pretty bad when you google Jeep 2006 Liberty the autocomplete shows rear window.
2008Mar 17
Liberty V6
- Automatic transmission
- 21,321 miles
this problem should be covered under manufacturers warranty because the part is made of plastic and can just break anytime. Jeep made it so affordable but you end of spending too much for cheap parts. this is my 4th window and i would say its much cheaper to trade it in for another car but the value is horrible.
2010Dec 01
Liberty Sport 3.6L
- Automatic transmission
- 43,000 miles
This is not the first time this issue has happened! The first time the dealership took care of it because it fell under warranty... Now I am 3,000 miles over warranty and the dealer quoted me at 400 providing they didn't have to replace the window too. If you put a product out and there is something wrong with it, then YOU NEED TO REPLACE IT FOR FREE!!!!! I can understand if the car is 10 years old with over 100,000 miles on it. But 4 years old with not even 50,000 miles, that is robbery... Sorry Jeep/Dodge/chrysler I will be shopping with Ford next time.
2010Nov 17
Liberty 3.2L
- Automatic transmission
- 56,000 miles
I have had the regulators break on the windows of my 2006 Jeep Liberty five times. Yes, one broke twice. The first time, they covered it at the dealership under my regular warranty. Then, several months later both of my driver side regulators broke, and the service manager covered it under my extended warranty (after begging) for $100. Now this Fall, both of my passenger side window regulators have broken, and I have them staying up with a board because my warranty won't cover it. Everytime a window fell I was at work, came outside to go home, and it had just fallen partially or all of the way down on its own. I would try to roll it up and hear that awful grinding sound. I know it is a continued problem, I have spoken to several mechanics and the dealer about it, and they all know it is an issue with this vehicle. Why don't they just recall this part?!?! I love the off-roading capabilities of my 4x4, and even took it up several mountains in Colorado; but after all of this window mess my husband and I will be buying another brand of off-roading vehicle in the future.
2010Dec 20
Liberty 3.7L V6
- Automatic transmission
- 114,220 miles
THIS IS THE THIRD TIME THAT I HAVE HAD THIS HAPPEN TO THIS WINDOW ( rear driver side) IN THE LAST THREE YEARS I HAVE HAD TO REPLACE THE REGULATOR ON EACH OF THE WINDOWS ON MY 2006 JEEP LIBERTY TWICE EACH FROM TWO DIFFERENT DEALERS. I WAS TOLD JUST TODAY THAT DUE TO THE REGULATORS BEING SO BAD THAT MOST DEALERS WONT EVEN LOOK AT THE CAR FOR TRADE-IN. THESE JEEPS NEED TO BE RECALLED ASAP....
2010Dec 01
Liberty Renegade
- Automatic transmission
- 61,000 miles
This is our second round with the regulators in the power windows of our '06 Liberty failing and windows dropping. First time all 4 were fixed under warranty. 2 1/2 years later they are starting again going in the same order as they first did. Now Chrysler won't fix it even tho 2 out of 4 reps I spoke to have said the faulty parts were replaced with more faulty parts and now they have made new ones....said it was their bad and it would be fixed. But here I am 5 days with the car into dealer and no fix for it from Chrysler. Were looking at new 2010 Liberty...nope....going to Ford now!
2010Nov 21
Liberty 3.7L
- Automatic transmission
- 102,000 miles
Add me to the club! 2 Windows in my Jeep Liberty are now being held up with a board. No - Jeep couldn't make it easy could they, lets really make things expensive and make the jeep liberty owners have to replace the regulator AND the Glass!!! Yea, lets do that. this is absolutely bad for customer service.
I have always loved my Jeep and was planning to buy another next year and give my Liberty to my daughter - now? NO Way! If Chrysler can't see that this is a DEFECT and recall these then I do not want to own another Jeep!!!! So Chrylser people - YOU'VE LOST A CUSTOMER!!!
Topeka Kansas
2010Nov 12
Liberty Sport
- Automatic transmission
- 80,000 miles
Had the same issue as everyone else. Back window, driver side. Rolled it down, tried to roll it back up, heard a grinding sound and the window wouldn't go back up.
Calling Chrysler today to see if they'll fix it.
Also have a 2008 Grand Caravan which is also a doozy. Had it in 6 times already for various issues (mostly electronic). Things like my wife got stuck in the van one time and couldn't get out due to an electronic problem.
Starting to think that whole Daimler/Mercedes quality control thing didn't really register with the boys over in Chrysler when they were one company.
2010Oct 29
Liberty Sport 3.7L
- Automatic transmission
- 34,642 miles
3 weeks after my last window repair, the same thing has happened with the back seat driver side window now. This time I was out of town while parked in a parking lot. When the car was left, all windows were up. When I returned, the window was down. It is exactly the same thing that happened 3 weeks ago.
So, I have no choice but to get repaired since the car cannot be in the rain, but I do plan to discuss it with dealership - 2 rear windows in 3 weeks @ $389.45 = ONE VERY UNHAPPY JEEP OWNER!!! *** NOTE to everyone - unfortunately you will never be able to keep any personal items in your car (whether it is locked or not) because your windows will just fall open and whatever is in your car can and will be taken!
2012Mar 23
Liberty Limited 3.8L
THIS IS TWO REGULATORS IN A YEAR. THERE IS A RECALL BUT DOES NOT INCLUDE BEFORE MARCH 2006. WHY> IT IS STILL A 2006 WITH THE SAME PROBLEM
Tom S.
Decatur, IL, USA
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