8.0

pretty bad
Typical Repair Cost:
$850
Average Mileage:
41,500 miles
Total Complaints:
3 complaints

Most common solutions:

  1. (1 reports)
  2. not sure (1 reports)
  3. use quality material and skilled labor (1 reports)
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problem #3

Nov 302012

Patriot

  • Manual transmission
  • 36,040 miles

I have had a number of issues with my '09 Jeep Patriot, I am not sure where to begin. I've still have a leaky sunroof that I've given up on ever getting repaired. My Patriot was at the dealer ( Hickman Motors) for almost 2 months trying to find a problem with a defective driver's side airbag switch, only to finally discover that it wasn't connected properly by the technician who did the diagnostics.

Backtrack. When I purchased the Patriot from Hickman Motors, it had less than 60,000 Km on it. The salesman (Tony) told me that it had 2 years, Bumper to Bumper, left on the Extended Service Warranty that covered everything except oil changes, wipers, tires, brakes, etc.

Shortly after purchasing the vehicle, I noticed that the gearshift would occasionally pop out of gear and the shiftier knob, itself, would pop off. This issue was bought to the attention of the service department on several occasions. After replacing the shiftier knob, they determined that the transmission was OK. The problem progressively got worse, to the point that I would have to turn off the engine in order to change into 1st or reverse gear.

Long story short, now that the vehicle is no longer under warranty, they advise me that parts in the transmission need to be replaced and it would cost me approximately $2000.

I spoke with the dealer and the Chrysler "could -care -less" rep and was told that there was nothing they could do because the warranties have expired. All I received was an apology from Chrysler and deny-ability and avoidance from the dealer that this problem was an ongoing issue (even though I have documentation to the contrary).

I eventually took the Patriot to a specialty transmission shop and had the transmission repaired with "quality parts' for less than the dealer quote.

I am perusing this matter further. I simply wanted to voice my concerns and caution prospective automotive buyers to stay away from Jeep products.

PS: The issue with the rear end trailer arm assembly and suspension is another big problem that I will probably post about another day. Thank you for listening.

- Harve H., Saint Johns, NL, US

problem #2

Sep 112013

Patriot LX 3.2L 6

  • Automatic transmission
  • 35,000 miles

I bought the Jeep with 35000 miles and had nothing but problems. It is a piece of sh*t. No lemon law in Lousiana. Honda of Covington will not fix it.

- Roxie K., Mount Hermon, LA, US

problem #1

Sep 122011

Patriot 2.4

  • Automatic transmission
  • 53,359 miles

My 2009 Jeep Patriot has been in the repair shop numerous times for problems that apparently cannot be fixed. After experiencing a problem, such as check engine light, I will take the Jeep to the dealership repair shop and explain the problem to them. They will have me leave it at the shop, so it sits overnight and is not diagnosed until the next day and has time to cool down, therefore not showing any problems. They want me to pay a $100.00 deductible each time, under extended warranty, just to tell me it is working as designed.

Check engine light, trans slipping, losing power on acceleration, makes a whining noise on acceleration and cannot get enough power going up hills or getting on entrance ramps

- nanaof5tx, Pipe Creek, TX, US