The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Service Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.

- Tinley Park, IL, USA

i never received a letter about X69 extendy warranty on cross member frame and now im told the bottom of my frame is all rusted and my back tires are bending in and i cant drive the car safely and needs replacement and that its been like this for awhile had i been informed of this x69 i would of taken my jeep in to get fixed i am extremely upset and would like to know if anyone can help me. and my air bag module light came on and i paid over $1000 for that to be repaired and i was told there was a recall on that and i never got that letter. i am very distraught over this.

- Munster, IN, USA

Engine Crossmember erosion very dangerous to drive. FCA extended warranty will NOT cover. Did not receive a letter of warning that was sent out to thousands.

- Gardner , MA, USA

I kept hearing an odd click, creek noise from the driver side front end. It sounded like something was hanging or something had broken off. I took it into a shop and it was discovered that the front sub frame was rotted in several places and had broken. When the rear was inspected, it is rotted to the point where you could push your finger through if you tried, and there was a section bent. I can no longer drive this vehicle, and I am still paying on my vehicle. I owe $4,900. The repairs would range from $2,500-$3,000, if it even can be repaired, just for the front. The shop stated there was a recall to fix this issue so I'm reaching out to see if this could be covered or what measures are offered if any in this situation.

- Newark, OH, USA

There has already been a TBA service bulletion on this vehicle. It has to do with the front and rear subframes. I just bought this vehicle a couple months ago. The old owner never replaced them so now it's so rusted out that the toe can't b adjusted and the tires are pointing inward horribly wearing the inside tread of tires wear out 90× faster. The subframes about to snap causing the whole rear end to hit the ground

- Rochester, NY, USA

When braking, the Jeep seems to loose rear control features. The same often occurs when slowly accelerating. It has "shifted" from one side to the other at times when general straight road driving occurs. Speeds have never exceeded 30 mph. Braking loss of rear control occurs at speeds never exceeding 5 miles an hour

- Austin, TX, USA

Front crossmember is completely rotted out. Chrysler extended the warranty for this to 10 years to include inspections rather than recall to correct this problem. Since I bought this Jeep used I was not informed this could be a problem or that I was entitled to inspections to look for this problem. I originally thought this was a control arm issue but when the vehicle was put on the hoist, looking at it from below, the front crossmember has nearly completely rusted out. No other parts of the underside of the vehicle have experienced this extent corrosion damage. This is clearly a defect in materials of construction or choice of surface coating for this part. This is an extremely dangerous condition which consumers may be completely unaware of, unless they were the original purchaser. Dealership service department said they had a customer make it to the dealership for the same problem just to have the crossmember give way, dropping the the engine onto the ground in the parking lot. Unbelievable! I wish I had photos from when I originally had it on the hoist, but I didn't get them. It is at the dealership now. Chrysler initially said they would try to offer some "good will" but have since rejected this due to the $2350 estimate for repair. No wonder they weren't recalled. Shame on you Chrysler!

- Midland, MI, USA

The subframe has corroded causing my tire to break while driving down a city street. There is a problem that Chrysler is aware of but has not to informed the public only service. If I have been driving on the freeway this would of been a horrible accident and could of caused bodily harm.

- Au Gres, MI, USA

The contact owns a 2010 Jeep Patriot. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance and the contact was informed that the front and rear crossmembers showed evidence of corrosion. The contact called romano Chrysler Jeep (215 w genesee St, fayetteville, NY 13066, (315) 637-3101) and was informed that both crossmembers needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer provided a 10 year extended warranty coverage on the vehicle for the crossmembers. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

- Syracuse, NY, USA

I have bought a 2010 Jeep Liberty and now noticed that the suspension crossmembers are rotting out and there is a hole in the front crossmember. I researched and found out this was an issue with the Patriot, compass, and a Dodge caliber. Yet there was never a recall.

- New Bethlehem, PA, USA

Mechanic inspected as part of potentially buying the vehicle. I had expressed concern over how it was driving. Ball joint is bad. I researched online and saw a lot of issues with this and was hoping that a safety recall was in place for it! (I did find a warranty extension for the subframe, and it is still good -- so it might be worth buying if safety issues are fixed.)

- Tulsa, OK, USA

We had the front controls arms and rear toe links replaced in November 2018. Upon going to purchase new tires, the lf lower control arm w/ball joint were found to be defective and unsafe...we had them replaced immediately for safety reasons as the car is driven hundreds of miles a week and used 6 days a week and couldn't wait until an appointment could be made at the same dealership that replaced it originally. We were told if the dealership had done the repairs/replacement there would have been no charge because it was still under warrenty....we are seeking a refund for the parts under the warrenty only...not the entire bill which included the cost of 2 new tires that were a routine purchase....the invoice is attached with the current work, the original warrenty work and the amount of $316.93 is what we're seeking to be reimbursed for., not the total of $811.34---the invoice is broken out for your review.

- Greenville, PA, USA

My sister was driving my vehicle. She felt car wheels pulling to one side. Vehicle began to veer out of control where she tried to stablize. Picture taken after accident shows that bottom frame of vehicle became unattached from vehicle. The vehicle did not hit another vehicle or anything else solid. The vehicle was in motion on two way street where the vehicle was keeping straight with no turns.

- Inkster, MI, USA

2010 Jeep Patriot. Consumer writes in regards to front tires control arm failure. The consumer stated during a routine maintenance, he was informed the tires were severly worn and the control arms were catastrophically failing. The tires were replaced, due to the failure of the control arms.

- Cedarburg, WI, USA