10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,502 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #20

Jun 112015

Patriot

  • 37,000 miles
Evap system leak

- Racine, WI, USA

problem #19

May 212015

Patriot

  • 47,555 miles
The contact owns a 2012 Jeep Patriot. While driving at various speeds, the contact heard a sound from the front of the vehicle. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Immediately after the vehicle was repaired, while driving 70 mph, the vehicle lost power and the electronic throttle control and fuel cap warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 47,555.

- Fairfield, TX, USA

problem #18

Aug 192014

Patriot 4-cyl

  • 30,666 miles
On 8/19/14 my 2012 Jeep Patriot had 30,666 miles. I made a right turn onto the highway out of a shopping center parking lot and as soon as I had made the turn my car stalled out. I coasted a bit and pulled into the parking lots next entrance. I parked my Jeep and turned my key as if I was shutting my car off and then tried to turn it back on. To my surprise is turned on and I drove around the parking lot a little without another issue.. I immediately called a Jeep dealer but they told me unless the issue happened again they couldn't do anything about it. I was lucky no one rear ended me. It's a very busy highway. I bought a Jeep because I thought it'd be a safe vehicle to drive myself, my husband and my 1 year old baby around in. After this happened on the highway I have been extra cautious because I'm afraid it will stall again and we may not be as lucky the next time. I hope they will recall all Chrysler vehicles made with this faulty fuel pump. We all deserve a safe vehicle.

- Cypress, TX, USA

problem #17

Mar 262014

Patriot

  • 54,000 miles
The contact owns a 2012 Jeep Patriot with 54,000 miles. The stated that he had a recall done on his vehicle for the fuel system. A year later after the recall repair was done the contact noticed that the safety flap on the filler pipe was missing. The contact called the dealer and the manufacturer and they were unable to offer any assistance.

- Highland, NY, USA

problem #16

Mar 132013

Patriot

  • 42,000 miles
The contact owns a 2012 Jeep Patriot. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V120000 (fuel system, gasoline ). the vehicle was repaired but the failure recurred again. The manufacturer was notified of the failure. The failure mileage was 42,000 and the current mileage was 52,000.

- Highland, NY, USA

problem #15

Jan 282014

Patriot

  • miles
The contact owns a 2012 Jeep Patriot. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V120000 (fuel system, gasoline ) but was informed that the parts were not available. The contact felt that since the failure was reported in April of 2013, there should have been a remedy available before January of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Revere, MA, USA

problem #14

Apr 122013

Patriot

  • miles
The contact owns a 2012 Jeep Patriot. The contact stated that after receiving a recall notice for NHTSA campaign id number 13V120000 (fuel system, gasoline), the contact was informed by the dealer that they would not have the part to remedy the recall for seven weeks. The contact stated that seven weeks was to long to wait to repair a manufacturer's defect. The contact had not experienced a failure.

- Caledonia, NY, USA

problem #13

Jul 312013

Patriot

  • miles
The contact owns a 2012 Jeep Patriot. The contact stated that she received notification of NHTSA campaign number 13V120000 (fuel system, gasoline) over a month ago and was informed that the parts were not available. The manufacturer was not contacted about the about the issue. The contact had not experienced a failure.

- Beckley, WV, USA

problem #12

Jun 012013

Patriot

  • miles
The contact owns a 2012 Jeep Patriot. The contact stated there were two recalls associated with NHTSA campaign id numbers 13V120000 (fuel system, gasoline) and 13V233000 (air bags, electrical system, seat belts) but was informed that the parts were unavailable. The manufacturer was notified and they could not provide an expected date for the remedy parts. The contact had not experienced failure.

- Lakewood , NJ, USA

problem #11

Jun 252013

Patriot

  • 22,500 miles
My wife was driving on I-80 East at highway speeds. This happened about 2 hours after starting including some hilly areas but all high speed highway driving. The car suddenly lost power and she had to pull off the interstate on the shoulder. After calling several times and waiting about 20 minutes, the car restarted and she was able to drive 6 miles at lower power/low speeds to an exit where she was advised to put oil in the car. After cooling off for 20 minutes more, she was able to start the car and continue her trip (another 100 miles) without incident.

- Traverse City, MI, USA

problem #10

Jun 252013

Patriot

  • 22,500 miles
My wife was driving on I-80 East at highway speeds. This happened about 2 hours after starting including some hilly areas but all high speed highway driving. The car suddenly lost power and she had to pull off the interstate on the shoulder. After calling several times and waiting about 20 minutes, the car restarted and she was able to drive 6 miles at lower power/low speeds to an exit where she was advised to put oil in the car. After cooling off for 20 minutes more, she was able to start the car and continue her trip (another 100 miles) without incident.

- Traverse City, MI, USA

problem #9

Jul 072013

Patriot

  • 24,550 miles
I was driving on us 23 South just entering toledo when the vehicle lost power and after driving 4 hours at highway speeds. I was going about 60 mph at the time. As this has happened before, I pulled off at the exit at dropping power..could the car to go at most 10 mph and pulled into a service station to check fluids and refuel. After a few minutes the car restarted and was able to drive again. Taking the car into dealer but they already disavowed any recalls or reported troubles with the Jeep.

- Traverse City, MI, USA

problem #8

Jan 112013

Patriot 4-cyl

  • 8,732 miles
On interstate highway at highway speed on cruise control. Instant engine stall. Fuel gauge reads 3/8 full. This happened twice in the span of 5 hours. First stall - towed to dealership in bowling green ky. The engine started right up at the dealership. No engine fault codes were available. Dealership blamed it on bad gas. Second stall - same conditions near memphis tn. Aaa added one gallon of fuel, the engine started right up. Was able to continue the trip as long as we kept the fuel above 1/2 tank full. Both incidents could have been a crash had there been traffic, fortunately we coasted to the shoulder.

- Sellersburg, IN, USA

problem #7

Feb 222013

Patriot 4-cyl

  • 26,364 miles
Driving South on I57 in Illinois and vehicle stalled. This happened previously at 6000 miles in March while I was on I55, and the dealer told me that the secondary fuel pump was bad. It was replaced and now I am at 26,000 miles and it has stalled again. Each incident the vehicle has stalled with approximately 3/8 of a tank of gas. It causes me to have to maneuver through traffic to pull to the side while the vehicle is rapidly slowing and vehicles behind me don't know how to react. Luckily, neither incident has resulted in an accident but clearly the fuel pump needs to be redesigned, recalled and replaced.

- Aurora, IL, USA

problem #6

Feb 072013

Patriot 4-cyl

  • 6,500 miles
Stopped my 2012 Patriot at a light to turn left. I stepped on gas pedal to accelerate forward but no acceleration/revving occurred. When the pedal was depressed no resistance was felt but rather the pedal went to the floor with no acceleration/revving twice. I repeated this again with no acceleration/revving. On the third attempt the Patriot accelerated forward. The service department said to turn off engine and restart the vehicle to get the electrical system in sync. The vehicle was driven on highway for 30 minutes then 15 city traffic, air temp 38 degrees, pavement dry to wet (melting snow).

- Broadview Hts, OH, USA

problem #5

Jul 162012

Patriot

  • 14,000 miles
I am writing in regard to the investigation PE12-032. I own a 2012 Jeep Patriot. The vehicle has stalled repeatedly (4 times - 2 times in July 2012, 1 time in November, and 1 time in December) when cruising at a steady highway speed (65 to 75 mph) on a slight down gradient on the interstate. Each time the vehicle had been on the road for two hours or more prior to becoming disabled and required a tow from the highway. Each time the vehicle had between 1/8th and 3/8ths of a tank of fuel. When the Patriot was unloaded from the flat bed tow truck, it started immediately on each occasion and the Chrysler repair shops could not find a code that indicated the vehicle experienced any problem. The dealers said because there were no diagnostic codes, they would not fix anything. Please help me resolve the issue. I will give you any help I can. Chrysler's case number is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Middleboro, MA, USA

problem #4

Jul 222012

Patriot

  • 3,150 miles
This is the first of 2 incidents I have had with this car. I was coming back into California from Arizona on the 40 West with cruise control on at 75 mph. Without indication, the throttle revved to 4500 RPM and the car lost speed. The engine was unresponsive to the gas pedal. I cancelled cruise control, and from the left lane was able to get over to the right shoulder. When we came to a stop, the engine died. The fuel gauge read just over 1/4 of a tank. The car would not start again. We called roadside assistance and they called a tow truck. The dealership was closed and we had to stay the night in a hotel. The next morning the car was taken to the dealership. The tech found no issues and was able to start the car with no incident. The diagnostic revealed no codes or errors. We were able to drive home the rest of the way. My Jeep is a 4X4 with the trail rated package.

- Chatsworth, CA, USA

problem #3

Sep 022012

Patriot 4-cyl

  • 5,800 miles
This is the second incident that I have had with this car. The first incident was very similar. This time I was coming back from Arizona into California and I was on the 15 South between barstow and victorville. I was traveling at approximately 70 mph in the left lane. The cruise control was previously, but had been cancelled and I had traveled appr. 10 miles after canceling it. Without warning the throttle revved and became unresponsive. The car stalled and I was unable to get to the right shoulder. I pulled over to the left shoulder. The fuel gauge read halfway between 1/4 and 1/2. the engine would not restart. I called roadside assistance and had the car towed to the dealer in victorville. When the car was taken off the tow truck, I was able to start it again. I drove home the rest of the way. I took the car to the dealership 2 weeks after this incident to have it looked at. The car had not been driven at all since the incident. The dealer ran diagnostic tests and concluded the issue was with the transmission overheating due to mud. I was advised the transmission was designed to shut off if it got too hot with little to no warning. This is the second time this has happened with this vehicle and I have not observed any warning light on the dashboard before the engine cuts off.

- Chatsworth, CA, USA

problem #2

Sep 202012

Patriot 4-cyl

  • 3,000 miles
I was going down the freeway at 68 with cruise control on and when I tapped the brakes to kick the cruise off it slowly died and wouldn't restart, so had it towed and when it came off the truck it restarted(about an hour and a half later). My dealer contacted Chrysler and they said to change the fuel pumps(2) and fuel lines between tanks, this has been done but I haven't driven it much since. I heard on the radio that this or similar things had been occurring with this model so I wanted to put my 2 cents in and maybe here if there was a different fix for this problem>.

- New Plymouth, ID, USA

problem #1

Sep 202012

Patriot

  • 3,000 miles
The contact owns a 2012 Jeep Patriot. The contact stated that he was driving approximately 68 mph with the cruise control engaged. The contact was approaching an off ramp and tapped the brakes to disengage the cruise control however, immediately after depressing the brakes the vehicle stalled. The contact tried restarting the vehicle but it would not respond. The vehicle was later towed to the dealer. After diagnosis, the technicians advised him that the fuel pump and the fuel lines between the fuel tanks needed to be replaced. The vehicle was repaired for two fuel pumps and the lines in between. The failure mileage was approximately 3,000. The current mileage was approximately 3,500. The VIN was unavailable.

- New Plymouth, ID, USA