4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,893 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Apr 042019

Renegade

  • 68,500 miles
The car will turn off while driving, thinking that it is out of gas, when in actuality the car has between 3-4 bars of gas left. No "low fuel" warning light or notification will appear. This has happened to me three times in the past month, once while on the interstate traveling out of town & the car literally started sputtering and cut completely off at 65 mph almost causing a rear end collision with a semi. I have two small children & I do not feel safe driving this vehicle at all, especially with them in the car. I purchased this car in November 2018 & every time the vehicle was low on gas, I would receive a notification & the light would appear. However as I stated previously on three separate occasions the vehicle shut off at 3-4 bars of gas without any notification whatsoever.

- Goose Creek, SC, USA

problem #16

Mar 232019

Renegade

  • 35,000 miles
At times, my radio has turned off on its own and when I'm on the phone it will disconnect from the bluetooth to my phone multiple times during the call. Another issue I'm having is when I am driving, it has fallen dead on me in the middle of the road and won't restart. It's happened at a traffic light and while driving. I've tried turning off my lights, radio, A/C to restart with no luck. Each time I've had to get towed home. I have a standard transmission. Each time it's happened, I've had fresh oil, gas and a good battery. Lastly, sometimes I'll start smelling something like a burning smell as if something is hot or overheating, but I never get a message on my dash. Ive also taken it to the dealership and they said nothing was wrong. I don't know what is going on and I got it Nov 2017.

- Houston, TX, USA

problem #15

Apr 012018

Renegade

  • 35,000 miles
There is a power surge at times and majority of times there is a "lull" of power at take off. Upon departure at a stop light, there is hesitation when gas is applied so you have to heavily apply gas. Other times you go to park and come to stop then the car surges before placing in park. I have reported this to my dealer since purchase several times since March 2018 with no resolve. They state no recall and nothing shows up when testing it. Vehicle still

- West Frankfort, IL, USA

problem #14

Nov 092018

Renegade

  • 53,383 miles
Thermostat check engine light is on and need replacing and car has less than 54000 miles on it..while car was in motion.

- Killeen, TX, USA

problem #13

Oct 312018

Renegade

  • 29,000 miles
Multiple times since owning this vehicle the past 7 months, I have had to get 3 oil changes and top off the oil many times in between, which is much more than the manual states is necessary. This vehicle burns through or loses oil too quickly, which causes the vehicle to turn off while driving (in motion) which is a huge safety concern. It often turns off going up or down hill, and after or mid turn (what little oil is remaining shifts) on city streets. My car has turned off itself in the middle of traffic more than a dozen times. Sometimes it takes a couple minutes before it will turn itself back on. Like mentioned, this has occurred more than a dozen times since May 2018 (purchased vehicle in March 2018). Between 10/29 and 10/31, it occurred 9 times. If necessary, I have documentation of the frequency of service needed.

- South Salt Lake, UT, USA

problem #12

Sep 122018

Renegade

  • 59,538 miles
The fuel filler tube broke off, with minor gas spillage. Seemingly impossible then to refuel. Had to have a $950 repair/replacement part. Obviously problem occurred at the pump.

- Kenosha, WI, USA

problem #11

Mar 052018

Renegade

  • 69,000 miles
Vehicle jerked hard and immediately lost propulsion while driving 73 mph on interstate. Was able to coast to a stop at a rest area, engine light came on, car shut off. Would restart for a few seconds and die again. When trying to start it a message showed up saying to stop the car when shifting gears, the car was in park and not moving. Parking brake light came on without applying it, took several attempts to get it to go off. Roadside assistance had it towed to closest Jeep dealership. Car started for them the next day and they said no codes showed up and that the car stopped because it was low on oil and 200 miles past time for an oil change. Said this was a feature of the car -if it was low on oil it would just die so it couldn't be damaged by driving it with low, or no, oil, and that no warning light would come on. They changed the oil, pronounced it fixed and I got it back. 3 days later I was driving home on a hilly, windy, 2-lane road, 25 mph, the car again lost propulsion, this time without jerking first. I was able to coast downhill to a wide spot in the road and stop. When the engine light came on and a "service engine" message appeared. Called my husband, when he got there we restarted the car and it was shaking like crazy and sounded like a bunch of heavy metal objects were being tumbled in a metal drum. Called roadside assistance and the car was towed to the same dealer as before. After 2 days they called me and said that it needed an engine wiring harness, cam shaft sensor, crank shaft and spark plugs, plus the diagnostic check. Wanted me to pay for the work. Called my extended warranty company, they said it had to be towed to the dealership where it was purchased since it was less than 40 miles away, so it was towed there. Still waiting to hear from original dealership as to what they think the problem is, today is the 4th day they've had the car.

- Hurricane, WV, USA

problem #10

Feb 272016

Renegade

  • 15 miles
Engine hesitates when trying to accellerate from just stopped to 30mph and gear feels like it is in a lower gear than it is even though it is an automatic. Dashboard completely flickers all areas of operation until finally showing mph. When I purchased vehicle brand new, it had to be towed into dealer next morning. Dealer stated battery was dead and needed charged as well as there being little to no oil in vehicle. I have never encountered this with a new vehicle before. Also the mesh from the passenger door is separating from the handle as of 1 week from purchase.

- Pittsburgh, PA, USA

problem #9

Jul 212017

Renegade

  • 64,000 miles
Driving along at about 40 mph on a rural road on vacation out West when the vehicle quit accelerating. Coasted to roadside. Upon turning vehicle off, made sounds for a while. Let it rest and tried to restart on multiple occasions. No luck. The vehicle was towed and dealership said the fuel pump had to be replaced. Mileage was 64K. The fuel pump is not considered part of the power train so this was not covered under warranty.

- Winnfield, LA, USA

problem #8

May 312017

Renegade

  • 25,000 miles
Seeing loss of power loud muffler and undercarriage. Random indicators such as change oil, power locks and doors, 4X4 not working. Heat at 75 degrees blows cold air.

- Chicago, IL, USA

problem #7

Feb 182017

Renegade

  • 600 miles
While driving car lost power looked down car shifted into neutral by itself. Then a few days later radio N backup camera did not turn on finally did after pushing the radio on button then after a few miles Jeep started bucking and heard a whining noise while stepping on gas. Read may complaints and this is a dangerous vehicle. This happened the first time while driving @ 50 mph the second time I was stationary starting up at first then bucking N noise starred at @ 30 mph.

- Hobe Sound, FL, USA

problem #6

Apr 122016

Renegade

  • 628 miles
Jeep had 628 miles on it when driving home speedometer went to 0 had no power manage to pull of the road smelled gas look around and found gas leaking from the bottom of the Jeep needed to have it towed. Leaked a lot of gas all the way to the dealership and after they unloaded it. Told it was a fuel fitting and need software updates. I am sure glad it was at night with no traffic and not on the highway who no's what could have happed.

- Newport, KY, USA

problem #5

Mar 122016

Renegade

  • 6,490 miles
This is an update to an earlier complaint (#10826148) about my 6-speed manual 4X4 2015 Renegade latitude (with ~6490 miles on it) which was revving uncontrollably, popping out of cruise control, difficult to get into and out of gear as well as exhibiting poor fuel economy. At first, the dealership service department said they couldn┐T replicate any of the problems, but I insisted that they keep the car and drive it further. They did and were able to see that there was a problem. That was nearly one month ago. They kept the car for 3 weeks for what was described as a problem with the clutch, a part for which (the throw-out bearing) was on back order. I picked up the car this past Friday 3/11/16, drove it home and parked it in my garage, happy that it was fixed. Or so I thought. Saturday morning, less than 24 hours since bringing it home, as I was preparing to go out of town, the car would not go into reverse, and there it sits, stuck in my garage, to be towed back to the dealership. Thing is, I had not tried out the reverse on it when I picked it up or got it home. I had a straight run out of the garage when I picked it up, drove around the building and then straight to my home. I'm wondering if they had not done so too. Now that it is nearly 30 days out of commission, I will probably try to get the car declared a lemon and ask the dealership to buy it back. I don┐T want to do that but I do not feel safe in it, even if they were to fix the clutch again. NHTSA, please look into our cars-I have read the complaints and it seems that something is very wrong with it!

- Mount Airy, MD, USA

problem #4

Feb 112016

Renegade

  • 6,200 miles
I purchased my 2015 Renegade latitude 6-speed manual transmission vehicle last fall and found that from the beginning at times I had difficulty getting it into gear. I've been driving manual transmission cars (all sedans until this) for nearly 35 + years so I'm familiar with how to shift etc. I knew and expected that there'd be a learning curve as every vehicle is different. But by now it should be resolved. Instead, it has worsened. I have maneuvered around the minor problems -those at lower speeds-having to downshift a few times when I needed to upshift (I rely on sound and the rpms as my guide). The car now has 6200 miles on it (a mix of back road driving with Suburban streets and some highway) and it is now revving uncontrollably at times, throwing me out of cruise control, acting as if on ice when there is none, surging forward when I haven't accelerated. And the advertised 31/27 mpg has not happened. I am now down to 23 mpg. I will be dropping it off tomorrow for an oil change and for them to look at this revving problem and the low mpg. I am afraid to drive this car, which I love very much, aside from the problems btw. I am concerned because I see that there have been complaints listed on sites about just this thing and it is a reminder of the out of control acceleration problems of cars in years past (like with Audi). Please let me know what to do besides taking it into the shop. I see below that you ask when this happened: As I said, from the beginning-I noticed that when I backed out of my driveway and put it into first and then shifted into 2nd, I'd have to go back to first. Then, it would surge ahead as if it were in third or fourth. That has continued.. the scary issue is the revving in traffic last week. I have not driven it since then.

- Mount Airy, MD, USA

problem #3

Feb 022016

Renegade

  • 3,600 miles
Entire capless gas tank housing broke off and stayed attached to the gas nozzle at the pump. Also, continued squealing brakes with no fix. Needed software update at 125 miles.

- Los Angeles, CA, USA

problem #2

Nov 282015

Renegade

  • 700 miles
2 weeks after buying my brand new Renegade, it completely shut off on the freeway & I had to coast over 3 lanes of traffic to the shoulder. Not only did my Jeep leave me stranded, I could have been ran over at 80 miles an hour. Just before shutting down, my car would not shift gears and began to lose speed even though the rpms were hitting the red marks. It was serviced, and given 2 software updates. A week later, the same thing happened. You can push the gas pedal to the floor, but the vehicle does not accelerate, instead it dies, however the RPM's go up as high as they can go but my car won't shift gears. Now it is in the shop (for over a week), supposedly getting a new fuel pump, which I do not think is the ultimate problem. I have read about the 9 speed automatic problems and this is exactly what keeps happening. After putting me in danger twice, I feel certain as soon as I get my new fuel pump and drive home, this will break down again. I have had the Jeep one month, brand new.

- Richmond, VA, USA

problem #1

Nov 142015

Renegade

  • 529 miles
"takata recall" after starting the vehicle from a parking spot at the va, I smelled gas, and it stalled. After starting several more time, and only able to make it approximately several feet each time. The vehicle finally died, leaving a trail of gas, and a huge puddle underneath. It was the fuel return line where the plastic connects to metal. This was very dangerous.

- Windsor, ME, USA