We’ve owned 3 jeeps with the Rubicon being our current one. Never did we have paint, rust or corrosion issues with our other 2 jeeps. We took the doors off often. We haven’t been able to with our Rubicon as we’ve moved and have nowhere to store them. And this is the first time there’s been an issue … with never removing the doors.

From a very top notch body guy, he wouldn’t touch the hinges with corrosion. He said no matter what you would do with them, the paint will NOT adhere. Sanding, sandblasting, nothing will make the paint adhere to something that has already had corrosion.

The easy fix for this is in the very first place to use an etching primer and this comes from a very educated and experienced painter. Planes are made of aluminum and they have to have an etching paint for the paint to adhere.

We have been told that we will be without our Jeep for 14 days with no offer of a loaner car and we are a one vehicle family. Car rentals are through the roof here in Canada, no less than $100.00 per day. Not sure what they’re like elsewhere. And why should we have to pay because Chrysler and Stellantis are too cheap to do the job right in the first place?!

In our case, all 8 hinges, all 4 doors have to be replaced. Parts of the body are also bubbling around the doors. We are waiting for a response beyond the no help with a loaner vehicle. We were also told that 3 doors and their hinges will be replaced, and we have to wait til February 2024 for the 4th one. What the heck is this all about??? Do it all at once!

Do not like to gripe, prefer to come in with solutions, thusly the mention of the etching primer. The option to NOT using it is exactly what we are all facing and dealing with. Do it right from the start. New hinges and doors painted the same way without the etching paint, is a waste of time, money and product and causes more harm to the environment with all this waste. We believe any ethical professional would acknowledge that the primer is a necessity, and resolving all these unanswered and unresolved issues with corrosion is in the hands of Chrysler and Stallantis and it’s time to do what is obvious. FIX the corrosion issues moving forward, and do it properly, use etching primer! And fix the corrosion problems everyone is having because you chose to cut corners!

Step up and answer to what has been done with no respect for customers, their time and the environment. All the excuses in the world will not fix this mammoth of an elephant in the room. JUST DO IT!!!