10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
11,113 miles

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problem #7

Feb 162017

Wrangler

  • 14,000 miles
I have a 2015 Jeep rubicon purchased new from dealer with oem parts including factory tires. It was always a harder drive but after hitting 14000 miles the tires started thumping around 40 miles an hour and continued to get worse, along with wobbling, shaking and slipping over bumps. I was told the tires needed to be rotated every 5000 miles. I had them rotated but it did not resolve the problem. I took it in again as well as to a local mechanic. The mechanic said it was the tires but there was also some issues with the bearings. All this at 14000 miles. This is unacceptable for a vehicle less than a year old and a price tag of 42,000 dollars. Even though the tires had a lifetime warranty the uneven tread and wear was not covered. I ended up having a to buy a new tire and take the spare so that the front tires with the most uneven tread were replaced, at my expense. After I was told if I keep the tires rotated everytime I get an oil change I would be fine. This was not the case. Every time I went over a bumpy area on the freeway I would lose traction and wobble. The issue has been constant and the shaking and wobbling has gotten so bad I cant drive my Jeep without it turning milk into cream. I took it in for maintenance at the Jeep dealership, had the tires rotated and it was worse than before. I took it back, explained in detail and was told lots of customers have expressed the same issue but that the Jeep rubicon is not meant for freeway driving the tires are for mud, that I should get new tires and just deal with it, or sell it. Is that an acceptable way to stand behind a product" or an acceptable way to treat your customer" the vehicle has a defect. Tires that come with a 50,000 mile warranty should last longer than 14000. Shaking, wobbling, and vibrating and uneven tire tread in a vehicle is not normal. The vehicle is a lemon and a buyback should be in effect.

- San Clemente, CA, USA

problem #6

Nov 012017

Wrangler

  • 4,000 miles
The contact owns a 2015 Jeep Wrangler. While driving approximately 35 mph or more, the vehicle would shake violently when it drove over the smallest bump. The expressway Dodge Chrysler Jeep Ram dealer in evansville, in (5531 E Indiana St) was notified of the failure. The vehicle was operable, but the contact did not feel safe driving. The vehicle was currently at the dealer awaiting a diagnosis. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 4,000.

- Herrin, IL, USA

problem #5

Feb 032017

Wrangler

  • 34,942 miles
At 34,000 miles I started to experience a rotational vibration in the front end of my vehicle and the drivers front suspension started to get louder over a couple weeks so I took the car to a dealership, they diagnosed it as the ball joints were worn and they said it was still loud due to tires age (which were rotated with every oil change at approx 4,000 miles). The tires were not worn due to age but instead cupped due to damaged suspension component, the dealership that I had the vehicle serviced at on 12/15/2016 at 32,534 miles found the tread depth to be at 8/32 or greater. I took the vehicle in a few days later back to the dealership that did the repair and they found the tread depth to be at 9/32.

- White Lake, MI, USA

problem #4

Nov 292016

Wrangler 4WD 6-cyl

  • 11,596 miles
At 11600 miles, the front tires on the vehicle are severely cupped and chopped on the inside driving surface. The vehicle has had poor handling since delivery. At 2400 miles, the vehicle was serviced for poor handling, wandering, tire oscillation at highway speed. The dealer did "steering repairs" and returned the vehicle. At 11500 miles the vehicle was returned to the dealer for identical handling and steering problems. The dealer reported there was no problem with the suspension and rotated the tires. When the vehicle was returned, and driven at 30+ miles per hour, there was a terrible howl coming from the rear of the vehicle, and the steering problems persisted. When the vehicle was taken back to the dealer, the tire damage was revealed to the owner, and the dealer advised that these particular tires need to be rotated every 2500 miles or this damage will occur. The dealer, and Chrysler, refused to replace the tires, stated the steering was fine, and said the tires need to be rotated as stated above. The tires are bf goodrich mud terrain tires, which came from the factory. The unsafe steering remains unrepaired, the two tires are ruined at 11000 miles, and Chrysler and the dealer have refused to do anything further to remedy the situation or repair the vehicle. This needs to be investigated as a steering/suspension defect, which the company is unwilling to remedy, or even replace ruined tires. The companies only remedy is to mandate a ridiculous rotation schedule for the tires. Please look into this.

- Mckinney, TX, USA

problem #3

Feb 292016

Wrangler

  • 13,000 miles
My Jeep has 15000 miles and for the past year I has been suffering what is call the "death wobble". the car all the sudden will start shaking uncontrollable making it very hard to control the steering. I took it to westgate Jeep service in raleigh nc. They said nothing is wrong with it but it keeps doing it. I'm taking back this week. The death wobble starts when I go over an even section of the road and usually at a speed over 60 mph. The only way it stops is bringing the speed to almost 30 mph making very dangerous in the highway

- Creedmoor, NC, USA

problem #2

Jul 252015

Wrangler

  • miles
I did get into a minor accident while driving onto a on ramp and my vehicle skidded the guard rail. I exited the vehicle to check for damage and saw a flame near the hood of the car and immediately exited. The gas tank was never hit nor did I have a major direct collision in the accident however within seconds the vehicle burst into flames and was completely engulfed. The entire vehicle and my personal contents inside melted into nothing. I loved Jeep but the incident has persuaded me to avoid purchasing them for the near future.

- Buffalo, NY, USA

problem #1

Apr 222015

Wrangler 4WD 6-cyl

  • 250 miles
Vehicle was purchased new on April 16, 2015. My wife drove 8 miles to school and then 6 miles to her aunt's house. When she parked she noticed car was smoking and the car caught fire seconds later. Fire consumed the front end of Jeep before fire department could get here. The fire started under the hood on the right side.

- Eatonton, GA, USA