10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,004 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Mar 142022

Wrangler

  • 87,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated while driving 20 MPH, the air bag warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had been reoccurring. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

- Newaygo, MI, USA

problem #6

Oct 282021

Wrangler

  • miles
When driving, at random times my dash lights all come on and the following components say that they're unavailable: ABS Electronic Stability Control Sway Bar Disconnect Stop/Start Blind Spot Alert I will then lose my power steering. My speedometer, RPM, and fuel gauges will drop to 0. This has happened both when driving around the neighborhood and while driving on the highway. I have been to two different dealers three different times and they have been able to reproduce and confirm the issue. But they have been unable to fix the problem. Researching the issue myself, I have found several examples of other owners having this same problem. Examples can be found on carcomplaints.com and jlwranglerforums.com. I don't know how many other cars must have this issue before action is taken by the manufacturer, but I consider the loss of power steering and the airbag system a significant safety issue. My vehicle is available for inspection at any time.

- Hudson, OH, USA

problem #5

Sep 012021

Wrangler

  • miles
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.

- Reno, NV, USA

problem #4

Sep 272020

Wrangler

  • 12,000 miles
The wiring going to the steering column keeps shorting out making it so the horn, steering wheel electrical buttons and likely airbag stop working. The dealer says it is the clock spring. It has been going on since purchased with 12000 miles and replaced twice. At 22000 miles the dealer cannot keep it functional. I'm concerned that the lack of functional safety equipment could lead to injury or death. This also leads to loss of value if the manufacturer cannot provide a solution.

- Shaker Heights, OH, USA

problem #3

Jul 032020

Wrangler

  • 36,000 miles
I swerved to miss a deer.I ran off a big drop off&hit on mainly the driver's side.there was over $26K damage repairs done.they have decided to total my Jeep with a little over 36K miles.I ran off the raid&hit on mainly the driver's side.my air bags never deployed but most importantly my seat belt did not prevent me from hitting my face on the steering wheel.I have a gash above my right eye that the emts advised me to go to a hospital to have stitches.butbwith the covid-19 epidemic fully in force I decided not to go to the next county for medical.assitance since my local hospital is not equipped to preform the medical assistance that was needed. I missed several.days of work for this incident. I'm asking for answers to why my air bags did not deploy but most importantly I'm wanting & needing to know why my seat belt did not prevent my face from hitting the steering wheel & also warping my steering wheel in the process. Please I need answers for I've always wanted & dreamed of owning a Jeep. Then I finally was able to purchase one but I need to know that it is also safe for me & my family.

- Charleston, TN, USA

problem #2

Aug 112018

Wrangler 6-cyl

  • 4,200 miles
Driving home from work - roughly 30 miles per hour when suddenly my Jeep pulled hard to the right. I had no control, bounced off a phone pole and my airbag went off. It felt as if something in the undercarriage simply gave out. I have now been without a vehicle for 6 weeks.

- Central Valley, NY, USA

problem #1

Jul 132018

Wrangler

  • 831 miles
The contact owns a 2018 Jeep Wrangler. While driving 70 mph, the vehicle stalled and the service stability control and passenger air bag warning indicators illuminated. Additionally, the 'until you reach a desired location you may not be able to shift again until serviced' warning message illuminated. The vehicle was taken to the local dealer (straub Chrysler Dodge Jeep Ram, 1502 wheeling ave, glen dale, wv 26038, 855-518-0395), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 831.

- Richmond, OH, USA