10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
4,886 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #37

Feb 102024

Wrangler

  • miles
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.

- Apache Junction, AZ, USA

problem #36

Jan 152024

Wrangler

  • miles
While driving, my Jeep's infotainment screen kept flashing an advertisement for SiriusXM Service. I found this obnoxious and distracting because it would display it on my screen every time I came to a stop. And then go away as I started moving again.

- Torrance, CA, USA

problem #35

Jan 102024

Wrangler

  • miles
The electrical connection in the seatbelt breaks causing the airbag and seatbelt light to constantly illuminate not knowing if the break would cause the airbags from deploying

- Avondale, AZ, USA

problem #34

Nov 052023

Wrangler

  • 102,000 miles
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle abruptly stopped and failed to move. The contact stated the engine was running, but the vehicle failed to respond. The contact stated that her ten-year-old daughter was in the vehicle during the failure. The vehicle stopped in the middle of a busy three-lane highway. The contact stated that other drivers were honking their horns and being very rude while she was unable to move the vehicle. The local Police were called and were able to take the contact's daughter to a safe location. The vehicle was towed to the dealer where it was diagnosed with an electrical system failure and a failed computer system. In addition, the stop-and-start battery was replaced. The manufacturer was made aware of the failure but did not assist. The contact stated that the manufacturer refused to buy the vehicle back under the vehicle buyback program. The failure mileage was approximately 102,000.

- New Fairfield, CT, USA

problem #33

Jul 202023

Wrangler

  • miles
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.

- Hartselle, AL, USA

problem #32

Aug 012023

Wrangler

  • miles
The radio keeps shutting off & resetting. Also the SERV 4WD light won-??t turn off after multiple inspections by Jeep dealership technicians.

- San Gabriel, CA, USA

problem #31

Aug 072023

Wrangler

  • miles
I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat-?? -?? there-??s a fire.. there-??s a fire-?? my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said -?? right there look up-?? we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I-??m so worried my car is going to catch on fire while I am sleeping tonight. Please help

- Lincoln, CA, USA

problem #30

Jul 132023

Wrangler

  • miles
I was driving my 2020 jeep wrangler and I had a busy intersection and the engine stopped. I tried to restart the engine that did not work. I called AAA for a jump and they sent a technician and it still would not start. I had to have it towed to a local Jeep dealership. Everything electronically was flashing on the dashboard. My hazard lights would work on and off. The wipers started going, and I could not get the Jeep out of the park. After 2 1/2 hours in this busy intersection, the tow truck appeared. The vehicle is in the shop right now, and there was no warnings or messages that appeared.

- Pgh, PA, USA

problem #29

Jul 082023

Wrangler

  • miles
I stopped to fill up with gas and when I started my Jeep all my instruments are dead. No speedometer no tachometer no fuel no temp. Everything else works fine. I checked all fuses and they are good. I also replaced my auxiliary battery and still everything is dead.

- Temple , TX, USA

problem #28

Jun 102023

Wrangler

  • miles
my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honoring the TSB if the VIN does not come back to a recall. this issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still jeeps with the aluminum steering gear that does not show up on recalls.

- Wildwood , GA, USA

problem #27

May 172023

Wrangler

  • miles
Jeep caught fire by passenger visor

- Fort Myers, FL, USA

problem #26

May 092023

Wrangler

  • miles
After having the steering damper replaced for the death wobble on my 2020 Jeep Wrangler, a week later I was driving my jeep down the road and the vehicle stalled out on me. The auto start/stop light turned on and the car stalled out in the middle of a busy roadway in drive and would not go into park. After getting it into park, several lights turned on my dash, including -??service power steering-?? and -??service electronic stability control. My shifter lights all began flashing at once and my windshield wipers began to go while they were turned off. The vehicle would also not go into N and after finally getting it into neutral, we had to hold the emergency neutral pull while steering across 4 lanes of a busy roadway. This is now the second major safety issue (1st is death wobble) i-??ve had with my jeep and no recalls have been issued. My car is at 42k miles and a lease, these cars should not be having these issues so early! It has now been at Jeep for a week and they have yet to look at the vehicle and keep giving me the run down of -??we haven-??t been able to look at your vehicle but it doesn-??t look good-?? Jeeps seem to have major safety issues lately.

- Cape Coral, FL, USA

problem #25

Apr 022023

Wrangler

  • miles
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.

- Inman, SC, USA

problem #24

Mar 072023

Wrangler 6-cyl

  • miles
My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped and a fire dept. employee offered their assistance (and were very helpful). They were almost hit by cars several times from each side. I knew I had to get the vehicle out of the middle of the street, so I asked the policeman to call a local garage to send a rollback (tow truck) to get it out of the street and the dangerous traffic. The local garage was equipped with a machine that showed what was wrong, The final settings had to be made by a Jeep dealer. The garage took it to a Jeep dealer in Henderson, NC. (approx. 44 miles from South Boston, Va). Personal in the service department informed us said that they had know this to happen before. The Jeep has a primary and secondary battery (the stop and go system). I understand that if the primary battery goes dead without warning, the secondary battery tries to pick up the entire electrical load and the smaller battery cannot handle it and it destroys the fuse block. Both batteries and the fuse block had to be replaced. I was without a car for approx. two weeks, and a great deal of expense ($1,391.64). I am now wondering if and when it will happen again.

- Altavista, VA, USA

problem #23

Mar 252023

Wrangler

  • miles
I was driving my vehicle on the expressway and a dash light with an -??A-?? and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red-??.I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn-??t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying -??overheating-?? then the volume goes out and the radio shuts off.

- Mount Morris, MI, USA

problem #22

Jan 302023

Wrangler

  • miles
Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH.

- Grass Valley, CA, USA

problem #21

Jan 032023

Wrangler

  • miles
The car stoppes every few weeks and the battery needs to be jumped, I took it to get the battery checked and no issues with the battery alternator and starter.

- Ontario, CA, USA

problem #20

Sep 272022

Wrangler

  • 45,000 miles
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, who informed her that the battery would have potentially exploded if she had continued to drive the vehicle. The mechanic noticed that the battery was smoking. The vehicle was diagnosed and the contact was informed that the batteries needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure but no additional assistance was provided. The failure mileage was approximately 45,000.

- Southfield, MI, USA

problem #19

Sep 272022

Wrangler

  • miles
After stopping my Jeep on September 27th smoke was coming out of the engine immediately. There had been no warning lights on the dash or any smells from the engine. I got out and tried to open the hood and the engine was already fully engulfed in fire. Our Jeep had never had any engine trouble or been into the dealership except to have the oil changed. Upon doing my own investigation I have seen many of these fires. Something is definitely wrong with this engine. I could have lost my life.

- Sunriver, OR, USA

problem #18

Sep 132022

Wrangler

  • miles
I had been driving my car off and on throughout the day without incidence. I stopped by the the grocery store and went in for a very short amount of time. I came out and cranked my car, it cranked as normal. I drove out of the parking lot into traffic and the car just started going haywire then shut off. Lights were flashing inside the car, the dash lights kept coming on and off, the wipers were moving even though they had not been on previously. I turned on my hazard lights and they would only illuminate in the front of the vehicle, but also intermittently. I had no means of warning other drivers, this occurred after dark. The car would not go into neutral so it could be pushed from the roadway. There were no warning lights to let me know anything was wrong. I had no indicators prior to this occurrence and was left completely stranded in traffic in the dark. I was told by the auto shop it was towed to that the issue was the auxiliary battery. This battery was causing a drain on the main battery and therefore shut down.

- Troutman, NC, USA

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