I received a voluntary service campaign letter dated August 19, 2022. The letter was in regard to corrosion of the brake lines. I was driving when my brake lines ruptured. I had the car towed, 11/ 22/22, to the Kia dealership in Jamestown, NY. I received a call from the service department, letting me know all the brake lines were 100% covered under terms of the recall. I was told they didn't have the parts, had to be ordered, were on back order and that could take up to 2 months. I called Kia customer service, the owner, [XXX], the general manager, [XXX] and was told I could wait, have it repaired at my cost (the parts are made at the dealership) or buy a new car. The dealership doesn't have loan vehicles. I made the decision to have the car repaired at my cost. My vehicle is used for my job and personal transportation. To maintain my employment, I had to find alternative transportation. I called the dealership on Thursday, 12/ 2/ 22, to do the repair the price quoted was $777.60. I was called at 9am, Monday 12/5/22 my vehicle was repaired. The cost was $792,98, the change was the cost of labor increased Mon. 12/5/22. The repairs were done for the front brake lines. I am driving with corrosive rear brakes lines waiting for the parts. How many owners of KIA vehicles are driving with corrosive brakes lines and are unable to get them repaired. Kia is being irresponsible and poising a major vehicle mishap for American drivers. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Forestville, NY, USA

I purchased my 2016 Kia Forte in March 2017 used and since then I've been having suspension problems. May 2017 I had 3 alignments and I constantly been getting alignments and replacing my brakes and tires. August 2020 my car started to cut off while I was driving and accelerate when I tried to stop. My check engine code an ignition coils problem so I did a full tune-up and oil change in September. But it didnt fix the problem so after that my car code an intake failure. I had it repaired in October but it still didn't fix the problem and on top of that the pistons in the engine started grinding. I took my car back to the shop and they said that I need a whole new engine. Now my car been sitting every since the beginning of November.

- Greensboro, NC, USA

While setting in parking lot with car in park and engine running, multiple instrumentation failure, anti slip, tire pressure, a.B.S. check engine light, regular braking light, engine miss firing... rough shifting, was able to limp car to closed Kia dealer.. on a Sunday night.. they kept car 3 days.. could not find why car has multiple failures..they called Kia engineer.. still had no clue as to problem.. finally..said they cleared 2 codes from computer.. car ran good.. for 2 days..then when wife was driving to work in lutherville md. Again multiple failures.. she had almost no braking.. had to drift car into nationwide Kia.. parking lot a few blocks from her work.. they had car for almost 2 weeks.. with no clue as to why for second time in a few days.same failures again.. transmission felt and sounded like it was coming out of car...they said later they started it.. and only a.B.S. was lit.. and when they restarted car a.B.S. light was off.. with still no answer why it is failing.. car is very very unsafe to drive.. we have lost all confidence in vehicle, .. it is a danger to my wife and public...we have notified.. hagerstown Kia.. also Kia Corp. Hagertown Kia.. said it's not their problem.. with no regard for the safty of my wife.. or the public..

- Harpers Ferry, WV, USA

Brake lights stop working took it to the dealership they said they would fix the brake switch but I'm responsible for the bulbs and the relay and also have to wait until Tuesday for the relay. What's the point of paying for a warranty

- Los Angeles, CA, USA