10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,263 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #20

Sep 072020

Optima

  • 106,000 miles
The headlights will randomly turn themselves on and off in day and night time. This only happens in the 'auto' option for the headlights. I have seen numerous other reports on this on here. In addition to that the car doesn't respond to the key fob most of the time even with brand new battery in the fob. Step dad has the same car with same issues with the key fob.

- Phoenix, AZ, USA

problem #19

Sep 062020

Optima

  • 56,000 miles
While in motion the headlights turn on by themselves at random times during the day. ABS warning light, bsd warning light, and traction control warning light all came on at the same time. On the way to the dealership they all went off. The technician said he sees that the warning light were on, but their computer is not detecting a problem. If it happens again bring it back. Well, they're on again. The car has been stationary since Friday afternoon, Sunday evening my son sends me a pic of my car, the lights are on!

- Houston, TX, USA

problem #18

Jul 172020

Optima

  • 57,400 miles
My head lights have turned off and on by themselves three times in the last two weeks while the car is in motion. Each time it's happened has been in different areas in the city I live in. I always keep my car's headlights on auto. The first time was at night when they randomly turned off by themselves. I looked at the dashboard and the screen for the headlight function was switching from auto to off by itself, so I jiggled the trigger for the headlights and they came back on. Same thing the last two times. Scary for me because my route home from work is pretty scarce with street lights.

- Foley, AL, USA

problem #17

Jul 132020

Optima 4-cyl

  • 57,300 miles
While driving during the day the lights randomly go off by themself while in auto mode. I've always let it go until I was driving at night and the headlights went out also while in auto mode. If you switch to manual it works properly, but in auto it's totally random. It is very dangerous when this happens at night on busy roads. I also noticed that all the lights on the dashboard went out too when the headlights went out. I've seen where others have the same problem

- Mocksville, NC, USA

problem #16

Jun 102020

Optima

  • 62,000 miles
While driving at night the headlights go off. This has happened on several occasions.

- Newton, AL, USA

problem #15

Jun 212020

Optima

  • 26,000 miles
I was driving down the highway at 9:40pm and my headlights turned off by themselves. They were set to auto. I pulled over and turned them to on and thankfully they stayed on until we made it home. This is very dangerous! I had my son in the car. We are lucky to be alive.

- Whitehouse, TX, USA

problem #14

Sep 172017

Optima

  • 41,000 miles
So I just took my wifes car to our local mechanic who normally does our oil changes. The prior weekend I moved her car to mow the lawn and her oil light came on then went right off. I let it go because we where due for an oil change and didnt think anything of it( considering it's a 2016 and thought maybe the oil light would come on stating it needs an oil change). So the next week my wife tells me that her oil light came on twice in 1 day, I said ok I'll check the oil after work and engine has cooled down. I checked it and had no oil, great! so I brought it to our mechanic and he said that I need to call Kia because it had 1/2 quart of oil in the pan and something just isnt right. Called the dealership and nobody has heard of these engines being known for drinking oil. So I researched this and found all these stories leading to an engine replacement. But every now and then( getting off subject) her lights will just turn off while driving down the road. Thankfully I was driving when this happened and was able to not run off the road. Called Kia and all they said was bring it in, we will look at it and go from there. I was told nothing was wrong, got an oil change and went on my way. It happened 7 times after that. It's a great car! we love it but now knowing we will be looking at an engine swap isnt setting well will me at all! this is not right and regardless if we are the original owner or second owner, Kia should bite the bullet and replace all 2.4 engines and wiring harnesses.

- Boston, GA, USA

problem #13

Sep 172019

Optima

  • 30,000 miles
While driving with lights in auto mode they will randomly come on in daylight and go off in darkness. If you switch to manual it works properly, but in auto it's totally random and happens with no change in outside lighting conditions.

- West Columbia, SC, USA

problem #12

Sep 102019

Optima

  • 35,000 miles
Whilst the vehicle is in motion on any road the headlights will shut themselves off for a few seconds and then turn back on. This happens when the switch setting is set to auto or is in the on position. When I google search the issue I see that there are many people with this issue. The display on the dashboard which displays the light switch settings pops up and highlights the "auto" position and then disappears. I am not sure if the same thing happens when the switch is in the "on" position. When it happens I will sometimes move the switch and the lights come on again, and sometimes this does not help and I am driving down the road with no headlights and it is extremely dangerous especially on very dark roads. When driving in the daylight I will see the display for the light switch position appear on the dashboard indicating that this condition is happening during the day as well. This is happening more and more, it happens almost every time I drive the car.

- Chesterfield, VA, USA

problem #11

Sep 102019

Optima

  • 70,000 miles
The headlights randomly turn off at night when I'm driving with the auto headlight feature on. Turning the switch to on manually and back to auto turns them back on.

- San Antonio, TX, USA

problem #10

Sep 092019

Optima

  • 45,000 miles
While driving with lights in auto mode they will randomly come on in daylight and go off in darkness. If you switch to manual it works properly, but in auto it's totally random and happens with no change in outside lighting conditions.

- Dandridge, TN, USA

problem #9

Sep 152018

Optima

  • 16,000 miles
While driving at night the headlights will go off by themselves while I have the switch in the auto mode. This has happened several times on both highway and back roads. I then brought the car to a Kia dealership for repair but they failed to find the problem and said they were unable to recreate the situation. This problem went away for a few months after that visit but has since started up again. I also recently started experiencing a new problem where the parking lights will go on by themselves while the car is parked in my driveway with the engine off overnight. The lights then go off by themselves several hours later.

- Wappingers Falls, NY, USA

problem #8

May 262019

Optima

  • 50,000 miles
While driving at night or during the day at random times the exterior headlights will go off and sometimes come back on without any changes from driver. The setting for my headlights are set to auto. In order for light to come on at night once they have automatically turned themselves off I have to switch the control to on. This is continuing to happen at random times while driving.

- Spartanburg, SC, USA

problem #7

Jun 172019

Optima

  • 94,300 miles
The drivers side running light went out one day and my car alerted that it was out. I changed the bulb and that did not fix the problem. The fuse appeared ok, however I replaced it just to be sure. There was still no change. Checked the power to the headlight assembly and I have power all the way up until it enters the headlight assembly and then there is no power to the running light only. The entire headlight assembly had to be replaced for a whopping $360.

- Goose Creek, SC, USA

problem #6

May 192019

Optima

  • miles
I just bought this car a month ago and have not been able to work in it as a lyft driver because there is always something wrong with it it's been in the shop more than I've drove it it makes a knocking noise and I'm not safe in the vehicle I did a history check on it and come to find out their are a bunch of recalls on it can anyone help me please?I was driving on a city street and highways.

- Corona, CA, USA

problem #5

Feb 022017

Optima

  • 62,000 miles
Headlight assembly: Wiring harness melting, bulbs burning out every 3 months or so. A safety hazard potentially a fire hazard. Driving visibility at night with lights on dim creates a tremendous safety hazard.

- Washington, DC, USA

problem #4

Oct 032018

Optima

  • 35,000 miles
Headlight malfunction shut off problem. At night when in motion on various city streets the front and rear lights will, suddenly and randomly, with no driver input whatsoever, shut off completely both in the back and in the front of the car! the headlamps and rear lamps will, at that point stay completely off with absolutely no exterior lighting function except the brake lights!! the only way to get rear and head lamps back is to turn the headlights switch off and then on again. This malfunction so far has occurred when headlight switch is in auto mode. This mode of lighting detects environmental lighting conditions to activate either daytime running lights or headlights. This has happened five times since I purchased this car brand new in 2016. The dealer has been notified and the car has been inspected several times but they have repeatedly insisted that the system is working 'as designed' or shows no problems. Fortunately, I have the front and rear cameras installed with videos to prove it. My vehicle mounted cameras have captured this malfunction as has my iphone video.I will need a way to send you the video files as they are too large. I believe this is a very dangerous situation. After many attempts and communication with the company, the car was kept for two weeks and was returned with repair to what they are calling the "multifunction switch".

- Fort Lauderdale, FL, USA

problem #3

Aug 312018

Optima

  • 55,300 miles
While driving with my automatic headlights on at night, the lights have turned off several times while I was driving. The lights turned off for a few seconds each time then turned on again.

- Mckinney, TX, USA

problem #2

Jul 282016

Optima

  • miles
Headlights shine only on the road straight ahead.side lighting is so bad you can't read the road signs on the side of the road. This is the first time that I have driven the car at night on country roads. The headlights do not fan out on the road ahead at all. Visability is very poor and this is unsafe.

- Maryville, IL, USA

problem #1

Mar 142018

Optima

  • miles
When. I'm driving the car shuts off but comes right back on and sometimes the radio just shuts off and comes back on plus all the lights inside goes off.

- Plymouth, MN, USA