Two thefts of my 2019 Kia Optima in less than one year; 9/12/2021 and 7/30/2022 due to Kia's negligence in fixing a very obvious security flaw and lack of engine immobilizer. I have spent approximately $2,500 of my own money between insurance deductibles and replacing items that were stolen from my vehicle in addition to the actual vehicle theft. The thefts caused over $13,000 of damage between the two claims, and surely have depreciated the value of my car significantly. Thousands of Kia customers are negatively affected by this negligence, and we are being punished and violated for owning compromised vehicles. I feel incredibly unsafe driving my vehicle anywhere knowing full well it could be stolen at any moment.

- Milwaukee, WI, USA

I purchased on my 2019 Kia Optima on 6/19. And since then off and on the car has experience intermittent starting issues. Now I have taken the car to two different dealers and neither one can find the problem. When pressing the stop/start button the car would hesitate to start no lights or codes are stored in the computer. I have contacted Kia about the issue all I was ever told was take it to the dealer and let them inspect it. The dealer would reset and update firmware. That would last for a minute but eventually the car would go back into the same thing of hesitating. The car has been into the dealership multiple times for the same issue Kia has opened case after case but no solution. The car is considered a lemon by state statues. Not one time has Kia offered to take the vehicle the only thing I'm told that if it happens again bring it back. I would spend more and miles taking the car to the dealership. There is also an issue with the wheel alignment the left rear wheel always need to be aligned I'm not sure why but when I take the car for an alignment that wheel is always out of specs.

- Clarksdale, MS, USA

Parked. Started car & all dash lights lit up. Tried restarting no change. When backing up there was no power steering. Turned off ignition, pumped gas pedal 3 times, restarted & it seemed to fix problem. Took car in for electrical recall 1 week later & was told this might fix the problem. 2 weeks later it occurred again. Same solution used with success.

- Kaufman, TX, USA

Lane safety control system makes unusual turns while I'm driving resulting me having to correct. In some situations vehicle almost turned into cars in nearby lane. Incidents have happened both on surface streets at speeds less than 55 miles per hour and on the freeway at speeds exceeding 55 miles per hour

- Las Vegas, NV, USA