really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,362 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

May 142005

Sedona 6-cyl

  • Automatic transmission
  • 47,022 miles
: the contact stated while driving on normal road conditions the vehicle presented vibrations when the brakes were applied. The Kia dealership did not have a service center on its premises and the contact was referred to a different manufacturer service center. The brake rotors were resurfaced, but the vibration continued. As a result, the dealership referred the contact to a different service center were the brake rotors were resurfaced again. The vibration persisted. A consumer protection Agency was alerted and required the local service dealer to resurface the brake rotors on three additional occasions. This still did not remedy the problem. The vehicle was taken to an independent repair shop who determined the rotors were fractured and needed to be replaced. The vehicle continues to be driven in its current condition, but away from open roads in order to reduce the accident risk presented by the defective rotors. Updated 9/15/2006 -

- Caguas, PR, USA

problem #7

Sep 202005

Sedona 6-cyl

  • Automatic transmission
  • 46,876 miles
Consumer belts squeal, slidding door drags, pulley was replaced at 7744 miles. ** answer required*** the pulley and belt have been replaced 10 times. The alternator seized while the vehicle was being driven. The A/C fan made loud noises. The sliding door dragged. The emergency brake would not hold, the dealer adjusted it three times then finally replaced. An internal short in the fuse clock caused the vehicle not to start. The vehicle stalled intermittenlty but the dealer was unable to duplicate the stalling. The power windows would stick and make noise, the dealer lubed it and replaced the regulator. The rear hatch rusted around handle and had to be repaired/refinished twice. The exhaust manifold racked. Oil leaked from oil filter. The front and rear wipers failed. The sliding door handle broke. The dash lights illuminated due to broken bad switch contacts. The rotors warped. The A/C was blowing when it wasn't on and sometimes it blew out warm air. The rear seat arm rest will not stay down. The threshold on the left side is cracked.

- Monessen, PA, USA

problem #6

Jun 222005


  • Automatic transmission
  • 55,000 miles
I own a 2002 Kia Sedona. Yesterday I took it in to the dealer for the 15th time due to a check engine light. I also asked them to check the brakes since they are pulsating when stopping, which is the fourth time for this specific problem. It has been just 19,000 miles since the last rotor and brake change. They told me that they had done a "good will" replacement of parts the last time I brought it in and that it will cost $700 to fix this time. They said, "there were hotspot and warping noted the last time you brought it in and since it is happening again, it shows a pattern of hard breaking." My wife drives this vehicle back and fourth to work 3 time a week and thenm it is only used around town so I know that is not the issue. They also stated that rotors on minivans should only last 18000-20000 miles anyway. I feel that the Sedona does not have sufficient sized rotors for the weight of te vehicle and Kia should be forced to recall the vehicles and replace all the rotors with the appropriate size. It is a hazard since it couls cause the brakes to fail while driving which could cause an accident that may lead to death. Kia also told me if it is at the end of the warrantee and the part is replaced, the second it goes past it is no longer covered even if it has only been 10 miles since it was replaced.

- Wrightwood, CA, USA

problem #5

Apr 022004

Sedona 6-cyl

  • Automatic transmission
  • 10,000 miles
The incident started prior to this date. It started when my vehicle hit 10,000 miles. I heard a rumbling in the brakes and told my husband, he thought I was crazy-that brakes don't go at 10,000 miles, but sure enough they did. It was covered under Kia warranty, they said the rotors were warped and the brakes were shot. Now in April of 04 at about 22,000 miles same thing again. Kia said all 4 sets- front and reat needed replacement and it wouldn't be covered under warrant-normal wear and tear. They wanted to charge me $600. I took the car to Goodyear. They replaced all for $340. I took the original brakes and they still had "meat" on them. Anyhow, Aug. 04 at about 27,000 miles under Goodyear's warranty, once again the front brakes had to be replaced. Now in Feb. 05, everytime I made a right hand turn the red brake light went on. Ast first I ignored it thinking it was defective, but then I heard the brakes rumble. I brought it back to Goodyear at about 34,000 miles and Goodyear once again replaced the front brakes and told me that that was the last time they were replacing the brakes. I would have to bring it back to Kia. Now, I'm sure it's going to happen again, since there is a pattern. I'm tired of this and I'm sure Kia won't be cooperative. So this leads me to you.

- Port Jefferson Station, NY, USA

problem #4

Oct 302004

Sedona 6-cyl

  • Automatic transmission
  • miles
We purchased our van in Jul of 02. After 6 months we returned the van complaining about a squeeling noise from the brakes. We were told the brakes were ok. At 24K miles I noticed the rotors were dulland the rear shoes were worn, I was told the rotors were glazed over and need to be turned and the shoes were worn to less than 50% life, and they would not warrenty after 12K miles. I had the rotors turned and replaced the pads, a few weeks later we noticed the the brakes would pulsate when slowing down from highway speeds. I took to dealer that the rotors warped. I replaced the rotors and pads, after 3K miles the pulsateing happened again. In Oct 04 we had an accident I was reffered to Kia customer service and was told that they would not warrenty anything because I did the repairs myself, even though I had a reoccuring complaint about my brakes before now. I replaced the rotors and was told by the parts and service at the dealer that Kia informs them not to turn the rotors but replace them, due to over heating and warping. I feel that if the dealership and Kia had repaired my brakes properly from the begining our accident could have been avoided. In the past 6 months the brakes have gone to the floor 3-4 times and the dealer was informed of this.

- Saint Louis, MO, USA

problem #3

Aug 242004

Sedona 6-cyl

  • Automatic transmission
  • 25,000 miles
2002 Kia Sedona with 26,000 mile front end vibrates when braking from higher speeds 40 +mph dealler checked and said they have had complaints before but vibrations stopped.. now at approx 37,000 bad vibrations start again dealer now says its from driver braking to hard wants to cut rotters and replace brakes for same problemas before at owner expence.. brakes do stop van but you must hold steering wheel tight.. we have freinds with same vehile and they have had brakes redone 2 times at 40,000 miles this appears to be a componet problem not drivers..

- Millville, NJ, USA

problem #2

Dec 152003

Sedona 6-cyl

  • Automatic transmission
  • 35,000 miles
Vehicle shutters and pulls when brakes applied from freeway speed on downhill exit.

- Simi Valley, CA, USA

problem #1

Jun 132002

(reported on)


  • miles
Vehicle shudders when braking, especially when driving downhill. Vehicle has been returned to dealer for service four times: 1) rotors were re-surfaced, 2) rotors were replaced, 3) rotors were re-surfaced again, 4) dealer claimed that "heavy braking" caused wear and refused to provide warranty service.

- Orange, CA, USA