10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 16,920 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Sliding doors do not properly latch / close all the way / propperly
- North Port, FL, USA
The rear tailgate will not unlock or open, and there is no manual way to open it. This is an utmost safety concern for me and my family.
- Altadena, CA, USA
Doors and door latches not working properly. I complained about this to the dealer about 4 years ago. I was never told about a recall
- Chandler, OK, USA
The passenger electric sliding door doesn't stay closed it opens when driving down the road. The chime will sound while driving down any road and the door ajar light comes on. The electric part doesn't work it's like a latch isn't holding the door closed any longer. The door actually has came open when I was making a left turn. Each time I turn left or right the door chime will go off. It has happened multiple times other than the date I'm reporting.
- Gilmer, TX, USA
Uva system allows muliple account users per car- an account requires a VIN and access to the car one time! with an account you can track the car every time the driver is in it. Does not tell you when an account is created. Can not turn off the gps system and uva cannot tell me how many accounts are associated with a VIN. Nor can they erase them. So theoretically every person who has stepped foot in your car - weither it's a valet, tire changer or a previous owner/driver can monitor your location and driving history. Kia cannot give me a good answer on how to stop it or reset it. I'm uncomfortable selling the car because I'm afraid someone will buy it for their teen. Monitors car- then when cars off. It switched to monitoring your phone location.
- Cincinnati, OH, USA
Back hatch door opens when it wants to, and it won't when we try the handle. Also, cold weather makes the sliding side door(entrance to the back) freezes up and won't work. All these issues with locks, doors, ever since we first purchased
- Pueblo West, CO, USA
When van is put in park, the locks unlock automatically. When we stop to let someone out of the van it unlocks, and it locks on it's own after a min or two when we get out of the vehicle. I've been locked out when getting gas or walking away
- Pueblo West, CO, USA
Recently I have been having problems placing the vehicle in park. I press the side button, but am unable to shift into the park position. Now, I am unable to place in park, and must shut the car off in neutral. Doing so means I am unable to remove the keys from the ignition. The vehicle was motionless and my foot was firmly on the brakes. This could become a major problem, not only in thefts, but anywhere in public that you must park it.
- Maricopa, AZ, USA
- Brigham City, UT, USA