10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
21,950 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Dec 122023

Sedona

  • 125,000 miles
We have had multiple seat latches fail on our vehicle. We have attempted to WD40 the mechanism and have ensured there is nothing in the tract but the second row passenger seat as well as the larger drivers side third row seat are not latching onto the tract. The mechanism moved freely but they are not latching into place. I had submitted a safety recall claim for our second row seat a while back as it created a significant safety issue with our child in the seat. Now the rear seat is having a similar problem. The biggest issue is that it will seem that it is latching and then during times of safety concerns (occupied while driving) it unlatches. My son was sitting in the rear and lurched with the latch causing him to bite his tongue. The second row seat has yet to be fixed, and moved around while driving further causing a safety concern.

- Cary, IL, USA

problem #5

Apr 132023

Sedona

  • miles
I have a 2015 season kia. I have a security problem. the passenger seat does not see a person, the sensor is faulty.

- Portland, OR, USA

problem #4

Jul 012022

Sedona

  • miles
I have already submitted a claim regarding my passenger side middle seat not locking into the track and having a significant safety concern. On July 1st my sister in law was sitting in the back (middle drivers side captains chair this time) while driving and attempted to move the seat forward slightly to make more room in the back. After she pulled up the lever the seat would not latch onto the track and started to slide back and forth freely. I had to pull over slowly so she would slam forward and after many unsuccessful attempts finally was able to get the seat to stay in a fixed position so we could continue driving. Once again this is a huge safety concern for the vehicle and has now happened on both sides. We cannot use our passenger side captains chair at all because of this issue.

- Lake Bluff, IL, USA

problem #3

Apr 152022

Sedona

  • miles
The passenger side second row outside seat is not latching into place appropriately and thus slides forward and back in the track upon breaking or accelerating. We did not know it became faulty until my 5 year old was seated while driving and upon vehicle breaking his chair flew forward in the track and jolted him. He nearly face planted into the front seat, and if we were driving any faster and needed to suddenly stop for something to avoid collision, or god forbid, been in an accident, I have no doubt he would have been. My husband has been attempting to find the exact reason but he can-??t tell yet if it is some sort of spring mechanism failure or if there is another explanation. That seat is 100% not safe for use until it is fixed and continues to slide back and forth in the track whether or not it is occupied. The issue is available for inspection upon request, however my husband has to take the track off in order to remove the chair so it isn-??t flying all over when driving.

- Lake Bluff, IL, USA

problem #2

Jul 052017

Sedona

  • miles
The back seat will not clip down and the middle seat belt will not retract back. You cannot sit in the back seat because it will not clamp to the floor

- Watauga, TX, USA

problem #1

Jun 292015

Sedona

  • 6,700 miles
Had turned on the air in the seat and smelled a plastic burning smell when I parked my car and went in my house to get my swimsuit and towel and returned outside smoke was rolling out of the car. The car was on fire at the drivers side seat.

- Jasper, AL, USA