4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,798 miles

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problem #4

Jul 112023

Sorento

  • miles
We bought the car 6 months ago from a dealership and since then the breaks are bad the engine makes this strange noise it always smells like oil is burning. The seat belts don't stay latch and I hr suspension is all over the place.

- Santa Paula , CA, USA

problem #3

Mar 312018

Sorento

  • 52,000 miles
Passenger seat belt alarm/warning not indicated when front seat passenger is not buckled. Alarm/warning goes on only when the driver's belt is not buckled. Had the car checked at the local dealer and they were not aware of this as a problem. I emailed Kia on 3/31/18 and called Kia today and they stated that this feature is not a part of the car. The agent did acknowledge that they received my email. I had not received a response as oo 4/3/18 when I called to inquire. Note: Although we've had the car for 4 years, we've not noticed this problem because we've always buckled. The other day, I accidentally was unbuckled and realized that no alarm or indicator told us to buckle. I read the manual and there was only information about the driver's seat belt and warnings. Nothing about passenger seat belts. Isnt this a safety issue" shouldn't owners be informed"

- Woodland, CA, USA

problem #2

Dec 282014

Sorento

  • 34,192 miles
When driving vehicle upon coming to stop when you step on brake to stop car the shoulder strap of seat belt will not engage unless a certain amount of pressure is used, and, even then it will not engage all the time.the technation said this is the way the shoulder strap works.I work for usps and when we come to a stop I vehicles steat belts lock you in place.

- Suitland, MD, USA

problem #1

Jul 022014

Sorento

  • 5,000 miles
I have 2 convertible car seats in the back seat of my Sorento. One car seat is behind the driver and one behind the passenger seat, both are rear facing. They are secured using the seat belts, not latch, due to weight limits per the car seat manual. The seatbelts securing the car seats have been releasing on their own while driving, both while my children were in their car seats and without my children. Most recently, I was making a left turn from a stop at a stop light when I heard one of the car seats sliding on the seat of the car. I immediately pulled over to buckle the seat back in. This has happened a total of 6 times behind the passenger and 2 times behind the driver in the past month- month and a half. The car seats have been in another vehicle and did not have this problem. I called Kia 2 times and took my car to the local dealership. The local dealership had a technician buckle the seat belt and pull on it. They told me nothing was wrong, there is nothing they can do and sent us on our way. Kia then told me that there is really nothing they can do either if they cannot see what is happening. I voiced my concern about getting into an accident and this happens, what will happen to my children? the car seat itself is only safe if properly secured in the car. Kia did not sound very concerned and told me I needed to replicate this in front of a service technician at the dealership. This happens sporadically while I am driving. I find this to be a huge safety concern and am very unhappy with how Kia is handling it.

- Harleysville, PA, USA