10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Sep 192021

Sorento 4-cyl

  • miles
hello my name is [XXX] owner of 2015 kia Sorrento on Sept 19 2021 my father in law and my wife and kids were pulling up on the drive way when they called me and said they smell gas odor from the car i said send me a pic since i was at work.I informed them turn the car off and get every body away be prepared to call fire dept..when they sent me a video of the car I saw something leaking.so I rushed home to check the problem well it was definite fuel so I opened the hood and removed the plastic cover and started to look around everything looked in place but I noticed a clip was not in it's place the fuel line was out of place I reinserted the fuel line and pushed down on the clip. I wrapped some tape around the clip so it wouldn't come off again.I took it to the dealer on Tuesday for an explanation I was told that I needed a fuel line but they had no explanation on why this happened I ask when you guy's replaced the motor did you guy's break something ?.still waiting on that answer.the whole motor was taken out and replaced with a new one.this happened about a year and a half ago. I called kia to complain and make them aware of this issue.they called the dealer and told me they would get back to me between 24 and 48 hours today is the 28 of sept and still waiting I have called several times but they keep telling me that the dist manager hasn't replied to there emails.I told them this was a serious situation not just for me but others family's as well. I remember a while back ago kias were catching fire while driving this is a safety issue for all Americans. I have attached a news clipping to the pictures. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Waukegan, IL, USA